Crown Mercedes-Benz Dublin

When looking for a new car, I was interested in both Mercedes and Audi. Ken Stuart sold me my last Mercedes so of course I started with him first. Ken was very comprehensive in helping me understand the Mercedes and Audi. Ken Stuart sold me my last Mercedes so of course I started with him first. Ken was very comprehensive in helping me understand the differences between my 2006 350 and the 2014 models. Ken was also very professional, not pressuring me as I spent time with the competition, and he made sure the color/interior I was interested in was available when I came in to test drive. Ken worked with us on our trade-in and on providing a competitive price. I wasn't sure whether to buy or lease, so I spent some time with Ken and Crown's financing team to understand more. If it weren't for Ken, I may not have bought another Mercedes, because initially I felt I was just ready to change brands. But Ken and the financing team at Crown reminded me why I have always loved Mercedes products. Ken is a strong advocate of Mercedes and Crown, and I love my new car! More

It is clear to see the extra effort that Justin Dill in the Service Department gives to make sure that I get great service when I bring my car in to have work done. Regardless of how busy he is when I com the Service Department gives to make sure that I get great service when I bring my car in to have work done. Regardless of how busy he is when I come in, he always makes me feel that I am his most important client and sees to it that my car is done and cleaned on time. He has great people skills and I also am very impressed with Susan who scheduled the appointment and loaner car for me. I would highly recommend both Justin and Susan. More

This is the 5th Mercedes that I have purchased from Crown and second Mercedes I bought from Konstantin Chumak. Konstantin was very caring and professional as always.Overall I had excellent shopping experienc and second Mercedes I bought from Konstantin Chumak. Konstantin was very caring and professional as always.Overall I had excellent shopping experience. I highly recommend Konstantin and this dealership to all my friends and colleagues. Craig was wonderfull to deal with too, as always too (he financial produced paperwork on all of my purchases at the Crown).Thank You Konstantin and Craig for your outstanding service and winning a life long customer! More

Ken is knowledgeable and easy to work with. I will continue to work with him until we find the right car. He really took time to listen to what i was trying to do and what I was looking for. He's jus continue to work with him until we find the right car. He really took time to listen to what i was trying to do and what I was looking for. He's just the type of sales person you want when you walk into a dealership. More

A call to our home was received reminding us of the appointment we had for service. The female that contacted us was extreamly pleasant and professional. Both my husband and i own E500's. We broug appointment we had for service. The female that contacted us was extreamly pleasant and professional. Both my husband and i own E500's. We brought both our cars in for their regular service. We are always greated by a very friendly older gentleman. He greats us with his clip board very much expecting us. We are never left standing around waiting. Immediately we were introduced to Mr. Dill. He was totally prepared with our paper work. That was for two cars. After a few short minutes we were shown to our loaner car. Mr. Dill was professional, friendly, and efficient. We received a call just as we were told in the time frame given. All work was explained that was done on our cars. We were home before we knew it in two very clean cars. We appreciate Crowne's understanding their customers valuable time. More

Crown Mercedes Benz has been helping me to restore and update my 1987 Mercedes 560SL. Justin Dill and his team have done an excellent job every time my car has been in the shop for repair work or modific update my 1987 Mercedes 560SL. Justin Dill and his team have done an excellent job every time my car has been in the shop for repair work or modifications. He is very professional and takes pride in his work. I will continue to use their services and would highly recommend to anyone who wants to have great service and results for their vehicle. More

This is my second car with Crown Eurocars of Dublin and as long as I live in the region, this is where I will go. Ken is never pushy, takes time to understand what I am looking for, and delivers with great as long as I live in the region, this is where I will go. Ken is never pushy, takes time to understand what I am looking for, and delivers with great service. He returns all calls and correspondence quickly and again, this is the second car in a row that I have bought from him. Craig has also been very helpful in going through all the paperwork and getting the package that fits my needs, not the seller's needs. More

The day I bought my car, I had no plans to do it. I really was just looking. However, Matt not only found the the car that was perfect for me, but also made a normally stressful experience, instead a r really was just looking. However, Matt not only found the the car that was perfect for me, but also made a normally stressful experience, instead a rather pleasant one. He did this by not using high pressure sales tactics and really worked to make sure I left happy and of course, with a Mercedes (my first one). Although I can be picky, that never phased Matt. I was also impressed that although he was working with other clients at the same time as me, I never felt that he wasn't giving me his full attention. It really was because of him that I purchased my car. And, I liked him and the dealership so much, I encouraged my husband to go back to Matt just a few months later to buy his own car. So, yes, I highly recommend Matt and Crown Mercedes! More

My first visit to the service department after buying my Mercedes was probably the best car service experience I can remember. And, we've been to quite a few different dealer service departments with cars o Mercedes was probably the best car service experience I can remember. And, we've been to quite a few different dealer service departments with cars over the years. Including Midwestern Auto Group, Byers, and Germain Honda. Making the appointment was easy with a quick call and a follow up email. Upon arrival, I was greeted by an older gentleman who truly seemed to enjoy his job and was very welcoming. He brought me to Todd. Todd went through my list of questions/issues. The small things he went ahead and took care of right there (Command center programming) so I didn't have to wait. The large item of paint touch-up (where they would need the car for the day), we rescheduled on a day more convenient for me. Todd was easy going, did not try to upsell (something M.A.G. seemed to do all the time) and answered any question-even some basic one's for a Mercedes newbie. Because of this first experience, I do plan to keep bringing the car back to the dealer and Todd for service. Even if the cost is a bit more than our local mechanic. Because, once you get spoiled with their service, how could you go anywhere else? More

I would recommend this dealership and Andrew to everyone. They worked hard to make sure I got the exact car that I wanted. I only shopped two Mercedes dealerships and found Crown to be the best. They do not They worked hard to make sure I got the exact car that I wanted. I only shopped two Mercedes dealerships and found Crown to be the best. They do not stretch the truth or leave out important items about the car like warranty or service history like other dealerships. Also a special thanks to Dustin and the sales manager for making the financials make sense and work out. Making my first two payments was a nice extra. Finally they were patient and did everything they could to keep my cranky son busy and happy, it makes the car buying process so much easier. More