
Crown Mercedes-Benz Dublin
Dublin, OH
Filter Reviews by Keyword
By Type
2,260 Reviews of Crown Mercedes-Benz Dublin
I have worked with Ken Stuart several times now for new cars & my husband also drives a Mercedes & Ken has been his sales agent as well. Ken is very friendly & not your typical high pressure car salesman cars & my husband also drives a Mercedes & Ken has been his sales agent as well. Ken is very friendly & not your typical high pressure car salesman but more helpful & truly wants to service his clientele the very best he can. He is very knowledgeable on their cars & will find out all answers for you & gets back with you quickly to service you. Ken is simply a good guy & a pleasure to work with. This is my 6th Mercedes from Crown & last night I leased the car Ken picked out for me without even driving it ...that's what you call a great trust factor! We will continue to work with Crown & know we will be treated with kindness & great service & that is why they are getting a 10 for this rating in my book! Thank you. Sincerely, Linda Winrod More
I had an exceptional experience at Crown Mercedes. Usually you hear about the bad but I wanted to make sure you heard about the good! Doug Horner did such a wonderful job. Doug made the entire experie Usually you hear about the bad but I wanted to make sure you heard about the good! Doug Horner did such a wonderful job. Doug made the entire experience seemless and a pleasure. He responded promptly and really went to bat for me to get the best possible deal i would not consider going anywhere else! We will be back when I am ready for our next one! Please congratulate Doug on a job well done. He more than deserves it! We love doing business with Crown and Doug is a huge part of it as is your amazing sales staff there! More
My husband and I enjoyed working with Grady Nance throughout the purchase process of a CPO C300 4Matic. While we were contemplating the purchase of a particular vehicle, Grady became aware that anot throughout the purchase process of a CPO C300 4Matic. While we were contemplating the purchase of a particular vehicle, Grady became aware that another vehicle of the same model with significantly lower mileage had become available and immediately informed us of its availability. Grady also accommodated our requests to have new MB medallions placed on the hood and wheels (due to minor deterioration of the existing medallions) and to have repaired a minor flaw on the vehcile's interior door handle. Grady was appropriately attentive throughout the process--he was not overbearing nor did he apply pressure to accomplish a sale. All in all a pleasant car buying experience. More
We met Cj not long after he started at Crown and purchased our first Mercedes. I wasn't even sure a Mercedes was for us, but he showed us why it was. Since then he has always been in touch and a whi purchased our first Mercedes. I wasn't even sure a Mercedes was for us, but he showed us why it was. Since then he has always been in touch and a while back I let him know we would need a car for our daughter. He kept his eyes open and found the perfect used car for her. The thing my wife and I like about Cj as well as all of the people we send to him is because he is unlike any other. He is never pushy and if you don't like what he finds he just keeps looking. He knew our price and with the help of Tom they made it work for us. I know its been a little while, but I just wanted to take the time to write a short review to say thank you (CJ) and Tom. Your work and friendliness is definitely appreciated. More
I highly recommend Crown Eurocars of Dublin. Everyone we worked with was friendly, helpful, and knowledgeable. Ken Stuart is the perfect combination of persistence and patience and helped make my dream of o worked with was friendly, helpful, and knowledgeable. Ken Stuart is the perfect combination of persistence and patience and helped make my dream of owning a beautiful Mercedes Benz GLK350 a reality. Thanks Ken! More
Ken is a wonderful, generous salesman. I immediately knew that my demands were in good hands. He found the perfect car for us that is both beautiful and safe! that my demands were in good hands. He found the perfect car for us that is both beautiful and safe! More
I was extremely satisfied with my salesperson, Stephen Revard, when researching and purchasing my new Mercedes. He went beyond the call of duty with helping me test drive several cars, answering my many Revard, when researching and purchasing my new Mercedes. He went beyond the call of duty with helping me test drive several cars, answering my many questions, demonstrating all the technology details in the new car, introducing me to the finance director, and even introducing me to the service manager for my future tune-ups. Stephen even informed me all along the progress on the car, as it was made and shipped from Germany. Everyone in this dealership was friendly and helpful. They all made buying a stress-free and fulfilling experience. I love the new car, too! More
During this last year I was involved in an accident with During this last year I was involved in an accident with my CLK, calling Todd Johnson, he recommended a path for me to take. True Performance took During this last year I was involved in an accident with my CLK, calling Todd Johnson, he recommended a path for me to take. True Performance took care of the repairs to Mercedes standards and Crown's mechanic Ron did a bit of tweaking to several small issues that I am sure must have made him crazy. Two other times this year Ron chased down problems with my satellite radio with Todd, my service manager and Seth stepping in due to the complexity of intermittent problem. The other issue was as much of a problem as the first. Dan, Seth, Todd and Ron are concerned and attentive professional's who's advice is taken with trust. Glenn Gilbert and my wife and I have been working together for some years, sadly he is in the process of retirement (not so sad for Glenn) and he has become a friend and we will miss him. Steven Revard and I have become friends over the years and has given me positive direction in the past and will begin to work together for the future. Tom, John, Craig, Brittney (who calls after my services for my opinion on the work) and many others are people doing outstanding work with humor and attentiveness. As my skills in the automotive world are limited to the ignition, oil stick and washer fluid, not knowing thing in this world can be a serious problem. All are exemplar in their work from finical to service, explaining in clear straight forward terms the problem and offering the solutions. I am fortunate to be the hands of the above folks. Thanks, More
Grady Nance answered my email before work in the morning, worked around my schedule to arrange a test drive, and stayed late to let me inspect / drive / poke the used car late that same evening. Grady was a worked around my schedule to arrange a test drive, and stayed late to let me inspect / drive / poke the used car late that same evening. Grady was a pleasure to work with, and made the entire process easy... low pressure and very helpful. More