
Crown Mercedes-Benz Dublin
Dublin, OH
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2,268 Reviews of Crown Mercedes-Benz Dublin
Best car experience ever. Grady was amazing and helpful and knows what true quality customer service consists of- which is rare these days. He worked so hard to get me into the car of my dreams and I could and knows what true quality customer service consists of- which is rare these days. He worked so hard to get me into the car of my dreams and I couldn't be happier. He has made me a customer for life! Dustin was also fantastic and reviewed all my lease options with me to make sure I got the lease terms most appropriate for my situation. Another friendly person with great customer service! Would highly recommend to everyone! More
I have purchased a lot of vehicles over the years, and Matt went out of his way to help with the purchase of our car for my wife. The follow up after the purchase has been great, and when I had a small i Matt went out of his way to help with the purchase of our car for my wife. The follow up after the purchase has been great, and when I had a small issue with the seat not working properly, he did not just transfer me to service, he took care of the situation and service contacted me. I thought that was going the extra mile. I am in the sales business, and I would not hesitate to recommend Matt to any of my clients that are in need of a car. More
Matt was a pleasure to work with throughout my buying experience. Not only did Matt help clarify all of my concerns, but he went the extra mile to research and make me feel as comfortable as possible dur experience. Not only did Matt help clarify all of my concerns, but he went the extra mile to research and make me feel as comfortable as possible during my decision process. He was very personable, informative, and made the overall buying process an exciting one. I would absolutely recommend Matt and look forward to using him again in the future. More
We are having fun with our new car and take pride in showing it off to our friends. We enjoyed working with Michael Antauer and others at Crown Euro. You were so professional with no pressure what so showing it off to our friends. We enjoyed working with Michael Antauer and others at Crown Euro. You were so professional with no pressure what so ever. We found you to be fair with your prices and our trade in. We would love to have one of those diesels when they come out. Thank you for taking the time to explain the nuances of the Mercedes Benz GLK model. We will see you around the dealership when we come in for service. Good luck in your sales. Marge and Ken Wilson More
I have given this rating because, Mr. Newland helped me purchase a Kia that has helped me drive my kids to school safely every day. I am thankful he's helped, me find my dream car. purchase a Kia that has helped me drive my kids to school safely every day. I am thankful he's helped, me find my dream car. More
I have given this rating because every time my family and I come in to buy a car we are treated with respect and friendliness. The service is great and we are always satisfied with the service and the deals I come in to buy a car we are treated with respect and friendliness. The service is great and we are always satisfied with the service and the deals we get. Michael is a great salesman who always helps my family when we are due for a new car. More
Dustin and Ken made it very easy and comfortable for us to purchase our first Mercedes. They were very helpful, courteous and professional from our first visit, while reviewing options/negotiations and in to purchase our first Mercedes. They were very helpful, courteous and professional from our first visit, while reviewing options/negotiations and in subsequent communications since taking delivery. We will certainly recommend Crown Eurocars to others as a result of our experience working with these two gentlemen. More
CJ worked with me for about two weeks while I was deciding about a used Mercedes. He was always availiable for questions and happy to help. He spent lots of time and did lots of work to get me into m deciding about a used Mercedes. He was always availiable for questions and happy to help. He spent lots of time and did lots of work to get me into my car as soon as possible. I was three hours away, and he made the transition of the trade in and the paper work seem so easy to get done. I will forsure be using and recommending him in the future. More
From the time we arrived at Crown Mercedes to the time we left we were treated like royalty. The only thing that was missing was the red carpet. We had a short conversation over the phone with Tom about wh left we were treated like royalty. The only thing that was missing was the red carpet. We had a short conversation over the phone with Tom about what we were looking for. Based on that, Tom lined up a car that was just right for us. It was ready and waiting for us when we arrived. Everyone that we interacted with knew our names. The very best part was that we were given a very good and fair price for the car we wanted up front. We really appreciated that because we just hate the "bartering game" that generally has to go on between the seller and buyer. So....to sum up....we were treated like family, provided just the perfect car and given the right price. It didn't take us long to figure out that this was the car to buy and the place to buy it from. THANKS Crown! We look forward to being loyal customers. More
Having recently visited the Dublin MAG BMW dealer to test drive a BMW X5 my wife and I were thoroughly disappointed with the BMW sales manager's demeanor towards us. He made us feel unworthy and looked down drive a BMW X5 my wife and I were thoroughly disappointed with the BMW sales manager's demeanor towards us. He made us feel unworthy and looked down upon us based on our dress ( jeans and t-shirts) and the fact that we were interested in trading in a couple of older vehicles (one being a BMW mind you). Completely taken aback we ventured to the Crown Eurocars Mercedes Benz dealership to test drive a MB ML350. With our expectations of a positive experience being somewhat dampened we were pleasantly surprised by the courtesy and professionalism that the salesman, Doug Horner presented upon our arrival. Doug was enthusiastic, knowledgeable and assisted us with all of the questions that we had regarding the vehicle that we were interested in as well as our trade-ins. In fact going as far as pointing out a better optioned vehicle with less miles for the same price as the vehicle that we had expressed interest in. Doug's positive approach and helpfulness certainly turned what originally started out as a poor experience into an enjoyable and exciting experience! I would certainly recommend Doug, his sales manager Tom Sands and Crown Eurocars Mercedes to others should they be interested in a Mercedes Benz More