Crown Mercedes-Benz Dublin

I recently purchased a Mercedes Benz from Melissa Greenberg at Crown Mercedes. I was greeted by Ms. Greenberg upon entering and not only did she make me feel like I was the most important person in t Greenberg at Crown Mercedes. I was greeted by Ms. Greenberg upon entering and not only did she make me feel like I was the most important person in the world, she was funny, kind and most of all cared to help me and my situation. I had went to 4 previous dealerships and when I walked into Crown and met Melissa and started to tell her what I was looking for but also about my very very challenging financial situation she didn't even flinch. All of the previous dealerships looked at me like there is the door but Melissa didn't. She said well I love a challenge sweetie and we will get you this mercedes. I honestly was a little skeptical because I knew that to do that would take a miracle. Well, Melissa was my miracle because she worked and worked and worked and that evening I drove home in my new Mercedes!!! I don't usually write reviews but then again I have never met anyone like Melissa. She has a magnetic personality and the girl knows what she is doing so much so that I asked if she was the owner and come to find out she had just transferred to Crown and it was only her second day there. She didn't even have a computer yet and my jaw dropped. Melissa Greenberg, you are my miracle and now my friend as well. Thank you for helping me purchase my new mercedes when everyone else didn't even want to bother with me. I will promise you this...if you need a car, any car, Melissa Greenberg is who I recommend you call. One of the best choices I made was walking in to Crown dealership and meeting Melissa!!! More

Grady was very knowledgeable on the vehicle we purchased. He listened to what we were looking for and was never pushy. We felt at ease working with him and the dealership as a whole. Dustin was very nice He listened to what we were looking for and was never pushy. We felt at ease working with him and the dealership as a whole. Dustin was very nice to work with as well. Had our financing options available, not pushy and only recommended items he thought would be of interest to us. More

I had an excellent experience purchasing my Mercedes-Benz E320 from Crown Mercedes-Benz. My salesman, CJ Sexton, was extremely helpful, honest, and professional throughout the purchasing process. Thank you E320 from Crown Mercedes-Benz. My salesman, CJ Sexton, was extremely helpful, honest, and professional throughout the purchasing process. Thank you, CJ! More

Upon entering the dealership, we were greeted promptly and lead to a very helpful sales rep, Grady Nance. We had a vehicle in mind, which he explained fully but with no pressure. It was the end of the da and lead to a very helpful sales rep, Grady Nance. We had a vehicle in mind, which he explained fully but with no pressure. It was the end of the day, but Grady did not hesitate to give us time for an adequate test drive. He did not inundate us with facts but let the vehicle sell itself, answering our questions during the drive, but never interrupting the driving experience. Overbearing reps literally "drove" us away from other dealerships. During price negotiations, were were treated respectfully, and were happy with the end result. Further, Grady went above and beyond by surprising us with an additional item we wanted for the vehicle. We have been pleased with our interactions with the Business Manager, Dustin Holland, and also with the service department. So far, a great buying experience which for us came after visiting about every other dealership (various brands) in town, and after much deliberation. It is our first Mercedes but I suspect, not our last! Thanks! More

The reason I chose Crown, when I bought my ML350, was because of my previously excellent experience with the service department. This week's visit for "routine scheduled maintenance" again reinforces thi because of my previously excellent experience with the service department. This week's visit for "routine scheduled maintenance" again reinforces this belief. The staff (and especially Todd) make me feel welcome and listen to my needs and always makes me feel special. They were very appreciative of my comments on the loaner vehicle and the technician figured out why my seat spring occasionally shifts. Good job by one and all. More

I Bought a 2013 gl350 after a frustrating experience at Germain Mercedes at easton. Right away there was a good feeling about the way they treat you as valuable customer not just another number thru the Germain Mercedes at easton. Right away there was a good feeling about the way they treat you as valuable customer not just another number thru the door. The sales team was very knowledgeable & took care of me every step of the way during my purchase. Mike Gale had was out on medical leave when Andrew Ruck stepped in & took care of the final phase of the purchase I ran into some warranty issues with the car, build quality problems from Mercedes, that's when I got to experience the high level of continuing customer satisfaction at the service department. Dave kohler was very good with getting my questions answered & kept me updated constantly on the status of the repairs. he conveyed my concerns to the right people & I got to meet the Mercedes rep who was also exceptional in making my experience as pleasurable as possible in the given circumstances. I'm extremely pleased with my choice of dealership & would highly recommend this to my friends & family. Will be back shortly for my 1st service soon More

I purchased a used Mercedes about 7 years ago and it had served me well but after my two teenaged boys wreaked havoc on it it was time for something new. I contacted Stephen Revard who though not my origina served me well but after my two teenaged boys wreaked havoc on it it was time for something new. I contacted Stephen Revard who though not my original salesperson had always been helpful to me and my family over the years. Stephen was very patient with me during my shopping, he never rushed or pressured me and I looked at at lot of options and several models. In the end I chose a C300, it was just right for me. More

I had a great experience at Crown. I felt they gave me a great deal, and made the trade in on my lease very turn-key. Thanks so much! great deal, and made the trade in on my lease very turn-key. Thanks so much! More

My car purchase with Crown and Grady in particular was by far and above the most pleasant, stressfree and time efficient new car experience I have ever had.Upon.meeting Grady I immediately appreciated his far and above the most pleasant, stressfree and time efficient new car experience I have ever had.Upon.meeting Grady I immediately appreciated his understanding of my busy schedule and limited time and but most important my frustration with previous new cars salesman. Grady provided the answers to my questions immediately and responded in a very straightforward manor each time. It was Gradys demeanor, friendliness, knowledge and customer service followed by price that caused me to move forward with a new car purchase through Crown. I look forward to sending referrals Grady's way! More

I worked with Mike Gale to purchase my new Mercedes Benz SUV. Mike was great to work with, he knows the product inside and out. He put me at ease from the minute I walked through the door. I never felt p SUV. Mike was great to work with, he knows the product inside and out. He put me at ease from the minute I walked through the door. I never felt pressured to buy until I was ready. I was looking at several brands and after checking them all out knew without a doubt that the Mercedes product was the best. Mike answered all my questions on the models and made the whole car buying process seamless. I will definitely return to Crown and Mike Gale to purchase cars in the future. I will also refer my friends and family to Mike. More