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Crystal Lake Chrysler Jeep Dodge

Crystal Lake, IL

4.2
376 Reviews

5404 S Illinois Rte 31

Crystal Lake, IL

60012

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Showing 376 reviews

December 31, 2021

Jake Wrath was excellent in finding some very, very difficult problems to resolve. Not only was finding the problem difficult, but resolving the problem was difficult, but he did it. Ray Larson More

by ramlarson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jack Wrath
December 30, 2021

Had another great experience at Crystal lake Chrysler/ Jeep / Ram dealer ..Went in for a routine oil change and they didn't let me down with their excellent service. More

by Max5373
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Center and cashier ( express oil change )
December 21, 2021

Lemons into lemonade….. My initial experience wasn’t out of the norm. I had some initial quirks with a new vehicle and expressed my dissatisfaction. Everyone I encountered at this dealership was very accomm More

by James
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Wyatt , Scott Rosenberg, Jack Irwin, Kevin Lessner, Doug Miller, Brad Stickels
October 29, 2021

Great people to so business with! Fast, friendly service. Thank you for the car wash. More

by KP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Bratanixk
October 29, 2021

We were very pleased with the salesman Jack! He knew his product unlike other dealerships More

by Sbuyten
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Irwin
October 27, 2021

Dealership was excellent! The service department had me in and out in no time. Very professional and a pleasure to do business with. More

by lennyw316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
October 26, 2021

Good to work with, offered all rebates and incentives available to give is the best deal More

by Elofant567
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lessner
October 26, 2021

Friendly service. George is the best!! He is the reason I keep coming back here. More

by bbratanick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Bratanick
October 22, 2021

Horrible experience.Booked a simple oil change.Took 3 Horrible experience. Booked a simple oil change. Took 3 hours !! Service Technician went out of requested service job, broke 2 nuts!!! They needed More

by Bofi
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eva
Oct 22, 2021 -

Bofi responded

Poor service

October 21, 2021

I bought my grand caravan there , oil changes and work that needed to be done. More

by Pyewacket44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George in service
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