Crystal Lake Chrysler Jeep Dodge

Efficient routine maintenance, Personable and knowledgeable people. Efficient, professional, service and a nice facility. They confirm what service is requested and expected and rev Personable and knowledgeable people. Efficient, professional, service and a nice facility. They confirm what service is requested and expected and reviewed the multi-point inspection results at completion. Another positive experience with Crystal Lake Chrysler. More

Conscientious and efficient. We were greeted pleasantly, provided a reasonable explanation on how long everything would take and kept informed as the process moved along. I was gi We were greeted pleasantly, provided a reasonable explanation on how long everything would take and kept informed as the process moved along. I was given details of what was wrong by my mechanic and how it was repaired. Cashiers were pleasant and the car was returned to me nice and clean. More

Best dealership! I highly recommend this dealership to anyone looking for a highly professional ,helpful ,friendly atmosphere. I have purchased two vehicles from here I highly recommend this dealership to anyone looking for a highly professional ,helpful ,friendly atmosphere. I have purchased two vehicles from here and have dealt with the sales personnel as well as the service personnel who are all properly trained and accredited. I truly appreciate the honesty ,respect ,and salesmanship this dealership has given me. I would like to thank Kevin,Justin,Sal, and Jason who all went above and beyond to help me. I highly endorse this dealership to everyone. More

Life long Customer My family has been doing business with Crystal Lake Chrysler Jeep for many Years. We purchase our vehicles and service is done there. We have always h My family has been doing business with Crystal Lake Chrysler Jeep for many Years. We purchase our vehicles and service is done there. We have always had the best experience and service. All team members are nice and helpful. I trust this Dealership. More

Oil change & heard a weird noise I’m real happy with everything Ryan did for my truck. He made sure everything that I was concerned about was covered. Need to also add that Eva wh I’m real happy with everything Ryan did for my truck. He made sure everything that I was concerned about was covered. Need to also add that Eva who also works in service took great care of my truck that last time my truck was in for service. Would recommend More

From day 1 I never should have bought from them. They really don’t care and act like you don’t know what your talking about. Call Jeep themselves and they even acted like they fidnt care. I should ha They really don’t care and act like you don’t know what your talking about. Call Jeep themselves and they even acted like they fidnt care. I should have gone to Barrington. From what I hear and my phone conversation with them they would have tried harder to help me. More

Repairs Excellent and professional experience with getting repairs done to my Jeep Ryan in the service felt. kept me up to date as repairs were being done . Excellent and professional experience with getting repairs done to my Jeep Ryan in the service felt. kept me up to date as repairs were being done . More

New Car We purchased a new car today. Our salesman Mark was great right from the time we opened the door. He took his time to show us every option on our car We purchased a new car today. Our salesman Mark was great right from the time we opened the door. He took his time to show us every option on our car and made sure we understood everything before we left. Thanks for your help Mark! Marty & Sandy Weston More

Painless 2 vehicle purchase We went in Thursday evening for my wife to test drive a Grand Cherokee. After a test drive and sitting down with our sales person Justin Wyatt within We went in Thursday evening for my wife to test drive a Grand Cherokee. After a test drive and sitting down with our sales person Justin Wyatt within 20 minutes boom painless negotiation process my wife had her new Grand Cherokee. While waiting to get into the business office I spotted a awesome Cherokee Trail Hawk on the showroom floor half jokingly I said to Justin work up numbers on the Cherokee. Before we signed the papers for the the first car we also were signing for the second. Justin Wyatt is a very great guy to deal with and Jason in the business office is awesome as well. I recommend if you're in the market for a car or truck stop in and talk with Justin. More

Knowledgeable salesman. Very experienced Came in with a mindset to get a jeep compass, sat down with salesman and worked some numbers to fit a worthy payment. Salesman very patient with me th Came in with a mindset to get a jeep compass, sat down with salesman and worked some numbers to fit a worthy payment. Salesman very patient with me through the buying process..salesman very thorough with the functions of the vehicle. Yes.....the salesman was Robert Murphy...great guy to get the job done.. More