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Crystal Lake Chrysler Jeep Dodge

Crystal Lake, IL

4.2
376 Reviews

5404 S Illinois Rte 31

Crystal Lake, IL

60012

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Showing 376 reviews

December 22, 2017

Good service and timely Took my truck in for a oil change and had a coupon from them for a free change. They were quick and thorough and there was no charge. Just the way I l More

by Loes5307
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quick lube staff
December 09, 2017

Very nice people to dealing with!!great service! Great service highly recommend!very nice guys to dealing with definitely a good place to purchase a vehicle,if you looking for a car this is the place More

by Fence1887
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
December 02, 2017

Worst people to deal with. They are very dishonest. Beware, their words mean nothing to them. They make a deal, agree on terms, take your money but do not live up to a deal that I had to get another dea More

by Don’tbuyCrystalLakeJeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jack, Mark, Scott
November 29, 2017

Excellent Everyone helped me get what I wanted. Everyone that I worked with, worked with me. I would recommend others to visit Joe at Crystal Lake Jeep. More

by Desert Hawk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe, Robert, Bob, and Kyle
November 29, 2017

Black Friday Car Shopping I came to Crystal Lake Jeep and Dodge to look at getting a small SUV and trading in my sedan. I worked with Art and Bob in finance, and both were incr More

by Alex1026
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Art, Bob
November 21, 2017

Service Good service, but ... there’s always an issue with the RACK AVAILABILITY to do the service on my RAM PROMASTER 1500, long waits for service!!! It seem More

by Ram1500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eva Perez
November 20, 2017

Honest and Easy Great dealership to work with in every aspect. This is my 2nd purchase and I couldn’t be more pleased. Very open and honest. So incredibly easy to wor More

by Kimbur
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary, owner, Mark and Jack
November 14, 2017

Looking for a used car. Awesome customer service. Jimmy was very helpful with multiple things. He was patient & very understanding. Best salesman ever! I would highly recomme More

by Dealerrater31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Thomas
November 13, 2017

Great The staff was very friendly, very helpful, caring and listened to all that I was looking for. If you need a new car, check it out. More

by Nicole12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Thomas
November 13, 2017

Great experience Spoke to JT in Sales, very knowledgeable and professional. Made me feel comfortable and answered all of my questions. Definitely would visit this Deal More

by Sheila Thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JT