Crystal Lake Chrysler Jeep Dodge

I used the quick service oil change, was taken right in and along with tire rotation and a wash was done just over an hour. They found a nail in one tire and a 'pin' in a second tire, luckily did not punct and along with tire rotation and a wash was done just over an hour. They found a nail in one tire and a 'pin' in a second tire, luckily did not puncture tire, just thru the top edge of the tire treads. More

Was able to walk in, get my oil changed (with a free car wash) and walk out within a short amount of time. wash) and walk out within a short amount of time. More

Great dealership extremely good pricing and great salesmanship and fast processing I definitely recommend Kevin salesmanship and fast processing I definitely recommend Kevin More

Service appointment on time. Service advisor George was great at explaining everything and what to expect. Kept me informed throughout my wait. Service advisor George was great at explaining everything and what to expect. Kept me informed throughout my wait. More

Very good service. Fast and easy. Service manager was very friendly and kept me updated as I was waiting. Fast and easy. Service manager was very friendly and kept me updated as I was waiting. More

The worst experience I have ever had with a car dealership. False promises, passed from one person to the next, and terrible customer service. Do not do business with these people. dealership. False promises, passed from one person to the next, and terrible customer service. Do not do business with these people. More

Anthony, John and Casey treated me as if I was family. Approachable, friendly, warm personalities.Casey zeroed in on the issue and had it fixed the same day. I had a question about the repair. John spo Approachable, friendly, warm personalities.Casey zeroed in on the issue and had it fixed the same day. I had a question about the repair. John spoke directly to Casey, then called me back with all the info I needed. More

Best dealership ever! !! Omar and George got me my car in no time! Will come again:)) !! Omar and George got me my car in no time! Will come again:)) More

Great service experience. George Bratanick is always communicative, professional and friendly. He keeps me informed on the status of the vehicle. George Bratanick is always communicative, professional and friendly. He keeps me informed on the status of the vehicle. More

Came in for an oil change and was waited on promptly and was in and out very quickly. Staff was very courteous as well. was in and out very quickly. Staff was very courteous as well. More