Crystal Lake Chrysler Jeep Dodge

They were very Friendly and I didn’t have to wait long for the oil change and car wash for the oil change and car wash More

Service people were great fixed my wheel well cover on my new truck ASAP. They gave me a ride home and back to the dealer. new truck ASAP. They gave me a ride home and back to the dealer. More

Everything went as advised For the oil change and a nice quick turnaround Which was very much appreciated. quick turnaround Which was very much appreciated. More

I didn't intend to buy two cars Monday morning when I showed up with my Durango. But Gabe and Tom put together an awesome package, a VW Beetle for my wife and an upgraded truck for me. Arben closed the showed up with my Durango. But Gabe and Tom put together an awesome package, a VW Beetle for my wife and an upgraded truck for me. Arben closed the deal and I never experienced any buyers remorse. The atmosphere is so relaxing with the Stabuck like coffee and gourmet cookies you'll forget your at a dealer. More

Service technicians and cashier were great on my visit for oil change and tire rotation. for oil change and tire rotation. More

Have been going to Crystal Lake Chrysler Jeep Dodge Ram for years. George in service has always taken good care of my car. He calls to let me know the problem & estimated cost before the repairs are begun. for years. George in service has always taken good care of my car. He calls to let me know the problem & estimated cost before the repairs are begun. Very happy with the level of service & his friendliness too. More

Eric really made it easy for me when I got there. He explained what they’d all do for my vehicle. Great service! explained what they’d all do for my vehicle. Great service! More

Chris Cronin was fantastic. He was helpful, kind, very personable and very professional. I visited the dealership to sell them my 2019 Jeep Renegade. We made a great deal and I was never pressured to purc personable and very professional. I visited the dealership to sell them my 2019 Jeep Renegade. We made a great deal and I was never pressured to purchase a car from them. It was a pleasure doing business with Chris, Tom and Elvis. Thank you Guys for the great experience with your dealership. More

Service technicians and cashier were great on my visit for oil change and tire rotation. The express drive in for this is great. No appointment required! Advice: when the service is complete, either the for oil change and tire rotation. The express drive in for this is great. No appointment required! Advice: when the service is complete, either the service tech or cashier should explain what was accomplished and what you are paying for. In this case, I had a required service (milage interval) that was due also. Customers shouldn’t have to go through the bill and what was accomplished (or not required at the moment) with the cashier who has no idea about that…especially when there is a line of people waiting. Great customer service will find you in a waiting room and explain “here’s what we did/found/what wasn’t need at his point, we washed the vehicle for you and here is what you’re paying for, and here’s what to expect on your next routine service…any questions?” Then, I’m happy to go pay with all the info in hand. Oh, and lastly, take the service number paper out of the vehicle when your done. I always have to throw it away. Thanks! More

OMG COULDNT BE HAPPIER! Huge thanks to Kevin L! Huge thanks to Tom and Mario you guys are the best !!! Went above and beyond to help me! I’m so grateful! Thank you!!!!!!! thanks to Tom and Mario you guys are the best !!! Went above and beyond to help me! I’m so grateful! Thank you!!!!!!! More