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Culver City Chevrolet - Service Center

Culver City, CA

4.1
603 Reviews

603 Reviews of Culver City Chevrolet - Service Center

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July 03, 2022

I love this dealership and it’s employees. Even as the owners have changed through the years since I bought my vehicle in 2017, the staff is still great, and does their best to manage continui More

by KANE_AMY
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Jul 05, 2022 -

Culver City Chevrolet responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! Thank you for choosing Culver City Chevrolet and we hope to see you again.

July 03, 2022

Jordan stayed in constant communication throughout my service experience and made sure that I understood everything that was going on. More

by Karmendilworth
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jul 05, 2022 -

Culver City Chevrolet responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! Thank you for choosing Culver City Chevrolet and we hope to see you again.

July 02, 2022

The service person greeted me soon as I pull up. Plus knew I was there for a oil change. The only thing was the wait for a oil change when you have a appointment, 2hour too long and no car wash More

by ericflucus
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
June 30, 2022

I’ve been using this dealership for all of my repairs, their work is gratifying! More

by marti bordenave
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jul 01, 2022 -

marti bordenave responded

Culver City Chevrolet is my first choice for repairs, sales, and service. When I leave there after getting my truck serviced, I know I can drive with confidence knowing that everything was fixed right!

June 28, 2022

Came in for a service and left within an hour, which is really great when you’re on a busy schedule and average wait time is usually double that elsewhere. Gio you as helpful and quick More

by marvinsolano23
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Gio Ortiz
Jun 30, 2022 -

Culver City Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

June 28, 2022

Worst place ever! ! DO NOT ENTER should be written in signs on all entrances.. HIGHWAY ROBBERY should be another noticeable sign for all to see.. Service advisor G More

by justmia07
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Gio
Jun 29, 2022 -

justmia07 responded

The xxxxxxx in cashier need thier xxxxx kicked..fradulent paperwork..horrible cilustimer service and charges are not recorded or even justifiable..Stay away from this crooked dealer .Looks like thier all a bunch of junkies

Jun 30, 2022 -

Culver City Chevrolet responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (424) 216-6027 when you have a chance. Thank you, and we look forward to hearing from you.

June 27, 2022

I brought in my new Camaro. it had three things that I needed done fix, a slow leak, fix squeaky brakes and it would backfire intermittently none of the items got fixed More

by Jess
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Jun 30, 2022 -

Culver City Chevrolet responded

Hi, we regret to hear that you had this experience with us. Please contact Sara C. Customer Care Advocate (424)258-9157 when you have an opportunity, and we will be more than happy to try and turn your experience around.

June 27, 2022

I found the people in the dealership to be very cordial, I was informed on everything as it related to the current condition of my car. More

by Brenda Hartwell
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Sorry I forgot the name.
Jun 30, 2022 -

Culver City Chevrolet responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Jun 30, 2022 -

Brenda Hartwell responded

Thank u

June 26, 2022

In the past, this place has been unreliable, confusing, and unhelpful. However, I just had a good experience, finally, after having Jordan as my customer service representative. If I continue to have Jorda More

by MADMAN1067
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Jun 28, 2022 -

Culver City Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Culver City Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 25, 2022

Appreciated the work that was done; but I Just can’t see justifying the labor at $250 An hour. It’s $100 an hour?? It really hits Your wallet when you’re retired. God bless, John & Trish LaRosk More

by 1NavyUSA
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jun 27, 2022 -

1NavyUSA responded

WAY too expensive; Who's making the $$; If it's the certified mechanics then they should become lawyers, as this rate is what they charge, and higher??

Jun 28, 2022 -

Culver City Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to Sara C., Customer Care Advocate at (424)258-9157 when you have a chance. Thank you, and we look forward to hearing from you.

Jun 28, 2022 -

1NavyUSA responded

Thank you for your response to my earlier email. I know that things won't change, but I felt compelled to relate our feelings.. God Bless. John and Trish LaRosk

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