Culver City Chevrolet - Service Center
Culver City, CA
938 Reviews of Culver City Chevrolet - Service Center
I had a wonderful experience I was not under any pressure everyone was super informative and Patient with me just truly a easy purchase. everyone was super informative and Patient with me just truly a easy purchase. More
In and out quick, reasonable price as well, thanks Easy to schedule appointment, no wait time when I arrived and vehicle services quickly, within an hour - thanks to schedule appointment, no wait time when I arrived and vehicle services quickly, within an hour - thanks More
Helpful- Jordan is the best I have worked with her several times. Thanks! Happy holidays! several times. Thanks! Happy holidays! More
Gio has handled the last few issues with my car with great ease and knowledge. The front office is another story. Clearly you're training new employees but when that takes more than double the time it w great ease and knowledge. The front office is another story. Clearly you're training new employees but when that takes more than double the time it would take it's time to stop the training and have the new employee shadow the current employee rather than make the customer wait an incredibly long time. That was when I dropped off my car. When I picked it up it took over 40 minutes because of issues with the paperwork in the office! They also were not the friendliest nor did they explain what was happening for it to take so long until I was visibly frustrated and asked for the 3rd time. A female service rep was joking around with another service rep while I was waiting. She was cussing up a storm in front of me and other older customers. Disrespect in the workplace has overtaken the overall workforce. So disappointing. More
Luis didn't introduce himself to me (I had to get his name). He didn't let me know next steps after checking me in. He didn't go over what was done at checkout. After paying, it took more than 20 mins to name). He didn't let me know next steps after checking me in. He didn't go over what was done at checkout. After paying, it took more than 20 mins to get my car (no one notified the porter to get my car, I actually had to flag the porter down myself and ask about my car). More
Good Customer Service. Returning customer. So far its been a good experience overall. Jordan has kept me up to date. Thanks. Returning customer. So far its been a good experience overall. Jordan has kept me up to date. Thanks. More
Quick and easy The car was ready as promised. The service advisor informed me of things but didn't pressure that things needed to get done The service advisor informed me of things but didn't pressure that things needed to get done More