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Culver City Mazda

Culver City, CA

Overview
Employees
Reviews
Vehicles
4.8
3,144 Reviews
Culver City Mazda in Culver City, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 310-391-0445.
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11215 Washington Blvd

Culver City, CA

90230

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Showing 3,144 reviews

August 26, 2026

Thank you for the amazing service and kindness. Professional and honest. Jonathan was outstanding to work with. More

by lissashell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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August 26, 2026

I got there in time for my appointment and was seen within a very few mins and was checked in. The mechanics were very pleasant. Staff in general, were pleasant. My car was ready in just over an hour a More

by BLUEFIELDS68
Recommend Dealer
Yes
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August 25, 2026

Fast, honest, and efficient I'm a customer of about 3 years. I don't go anywhere else More

by yuliya_mishuk
Recommend Dealer
Yes
Employees Worked With
Richard Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Tran
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August 25, 2026

Jonathan quickly, kindly and efficiently got me support last Monday with a battery issue. What I thought would’ve taken many hours only took a couple. Really appreciate the proactive and communicative serv More

by madelinnyh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan?
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Aug 25, 2026 -

Culver City Mazda responded

Thank you for the wonderful feedback! We’re glad he was able to step in quickly and get your battery issue handled in just a couple of hours. When an unexpected problem comes up, we know how valuable it is to have someone who communicates proactively and keeps things moving. We’ll be sure to share your appreciation with Jonathan. It’s great to hear his kindness and efficiency made what could have been a long visit much easier. Thank you for trusting our service team!

August 23, 2026

The people at CC Mazda are always very friendly and helpful. I also appreciate that they don't pressure me to add additional services. More

by SEMIHOLLOW335
Recommend Dealer
Yes
Employees Worked With
Richard Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Tran
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Aug 25, 2026 -

Culver City Mazda responded

Thank you for the kind feedback! We’re glad our team consistently makes you feel welcome and supported. We also appreciate you recognizing our no-pressure approach. We believe you should have the information you need to make decisions about your vehicle without feeling pushed into services you don’t want or need. Thank you for trusting Culver City Mazda!

August 22, 2026

He was very pleasant to speak to. Knowledgeable and informed He gave a sense that everything is going to be alright. More

by DYMIDEMADE
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Aug 25, 2026 -

Culver City Mazda responded

Thank you for sharing this! We’re glad our team member was pleasant, knowledgeable, and able to give you confidence throughout your visit. Sometimes having someone who can clearly explain what’s happening and reassure you that everything is being handled makes all the difference. We truly appreciate your kind words and your trust in our team!

August 22, 2026

Jonathan was extremely helpful and got me in and out last minute bcuz I was having major battery issues! He was courteous, knowledgeable, and sooooo professional. The service staff never disappoints! More

by AB in LA
Recommend Dealer
Yes
Employees Worked With
Jonathan Rodriguez
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Aug 25, 2026 -

Culver City Mazda responded

Thank you for the wonderful feedback! We’re especially glad Jonathan was able to get you taken care of on short notice when you were dealing with a major battery issue. We know unexpected car trouble can be stressful, so having someone who is calm, knowledgeable, and willing to help can make all the difference. We’ll be sure to share your kind words with Jonathan and the service team. It’s fantastic to hear they continue to deliver the level of service you’ve come to expect. Thank you for trusting us!

August 22, 2026

When I tried to make an appointment I was only able to communicate with a Ai agent. Although the appointment was for a speciific service the Ai agent could not tell me the duration of the appointment. W More

by VIVSTER17777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember
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Aug 25, 2026 -

Culver City Mazda responded

We appreciate you taking the time to explain what happened, particularly as a longtime service customer. We’re glad the service staff were friendly and courteous, but we understand why the overall experience was disappointing. The lack of information about the expected service time and the transportation policy change understandably affected your plans. We also apologize for the confusion surrounding the complimentary wash and your concerns with the infotainment update. Your feedback regarding appointment communication, policy changes, vehicle wash service, and the infotainment repair has been shared with management for review. We appreciate the detailed feedback and apologize for the inconvenience.

August 21, 2026

Very professional but overpriced for non covered parts and installation Done Professional, fast, but overpriced More

by Esitton
Recommend Dealer
Yes
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Aug 25, 2026 -

Culver City Mazda responded

Thank you for the honest feedback. We’re glad you found the service professional and efficient, and we appreciate you recognizing the quality of the work. We also understand your concern about the cost of non-covered parts and installation. We know value is an important part of the service experience, and we’ll take your comments seriously as we continue looking for ways to provide the best balance of quality and value. Thank you for choosing us and for sharing your perspective.

August 21, 2026

Very accommodating, listen, and try best to meet the needs of customer. Nice to work with More

by PGAYN22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac
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Aug 21, 2026 -

Culver City Mazda responded

Thank you for the kind feedback! We’re glad our team took the time to listen, understand what you needed, and work with you to find the best solution. Being accommodating and easy to work with is exactly the kind of experience we want to provide. We truly appreciate you choosing us!

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