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Culver City Mazda

Culver City, CA

4.9
2,609 Reviews
Culver City Mazda in Culver City, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 310-391-0445.
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11215 Washington Blvd

Culver City, CA

90230

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Showing 2,609 reviews

June 28, 2021

I love this place. It's clean, the staff is friendly, Steve is amazing! Communication about issues with my car were clear and well explained, service estimates on cost and timing were all spot on. More

by Jason K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jun 29, 2021 -

Culver City Mazda responded

Jason, thank you for the great review. We value quality service, transparency, and communication. We will be sure to let Steve know about your kind words. Have a great week!

June 27, 2021

Easy transactions from start to finish. Kylon and Maria were very helpful to make the visit really worthwhile. Definitely would recommend to our family and friends. More

by JNAKAL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Alerta, Kylon Theus
Jun 28, 2021 -

Culver City Mazda responded

Thank you for the five-star review and the glowing review about Kylon and Maria. We will be sure to let them know about your review

June 25, 2021

Culver City Mazda Has always been professional and very courteous, Steve and Amy are definite assets to the Service team. Very personable. More

by Cowgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix, Steven Ruiz
Jun 25, 2021 -

Culver City Mazda responded

Thank you for the kind review, we will be sure to let Amy and stave know about your kind words. If there is anything else we can do for you please let us know. Have a great weekend!

June 25, 2021

The service department is efficient and strait forward and friendly. More

by gps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jun 25, 2021 -

Culver City Mazda responded

Thank you for the excellent review! We appreciate the feedback and positive words about our team. If there is anything else we can do for you please don't hesitate to call or stop by. Have a great weekend!

June 25, 2021

Michael is a pleasant and acted professionally. Not pushy and annoying. He is a keeper. I just wished he should have kept his offer for the discount and not left us doubting his words. He is fine though. More

by OJIECACALJR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Khashayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Alerta
Jun 28, 2021 -

Culver City Mazda responded

Thank you for the kind review, we will be sure to let Michael know! Have a great week!

June 25, 2021

Very accomodating and processed everything faster. Nice car. Nice employees More

by RGCOLLADO16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roman Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Khashayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Diaz, Flo Benjamin, Maria Alerta, Tracy Castillo, Brenda Jaime, Anthony Hernandez
Jun 28, 2021 -

Culver City Mazda responded

Thank you for the kind review, see you again soon!

June 22, 2021

Very quick and easy! She was totally lovely and helpful. 😊 More

by TANNERHARTSOCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jun 23, 2021 -

Culver City Mazda responded

Thank you so much for the glowing review! We appreciate the positive feedback. We hope to see you again soon. Have a great week!

June 22, 2021

It was a terrible experience. I was there for six hours. An 81 year old should not have to have gone through this. More

by fearless-baker
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steven Ruiz
Jun 23, 2021 -

Culver City Mazda responded

We are so sorry for the time inconvenience. We understand your time is valuable and we always try to provide the absolute best service to accommodate our customer's needs. Sometimes it does take longer than expected to make sure our customers get everything they want. Our goal is quality service, but regardless we are sorry for the wait time. We hope you have a great week and we appreciate your patience with us.

Jun 23, 2021 -

fearless-baker responded

You are joking right when you say “ Sometime it takes longer … .” ? I just fell through the cracks. If your statement were true then why did I get an $80 discount? The real question is why did I have to pay anything. And incidentally, I wasn’t offered a discount I had to ask for it. Be sure to put this in my file or in some notes because I expect to be treated like royalty when I come in again. I may be 81 but I still of sound mind. Lol

June 19, 2021

All we really wanted (beside finding a great car) was to meet a kind person who could help us find a great car. Michael was incredibly kind, patient, and thorough. We never felt pressured or rushed. More

by JSPYRIDON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Khashayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Alerta
Jun 21, 2021 -

Culver City Mazda responded

We are happy to hear about your experience with us. We will let Michael know about your kind review! Have a great week

June 18, 2021

Amy at the service department is absolutely amazing. She is helpful, knowledgeable, and very professional. We are leasing from Mazda again because of Amy Felix. More

by SKARZAI0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jun 21, 2021 -

Culver City Mazda responded

We will let Amy know about your glowing review, she will be happy to hear about your experience with us. Have a great week!

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