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Cumberland Toyota

Cookeville, TN

4.5
2,996 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,996 Reviews of Cumberland Toyota

November 05, 2022

The people are so nice and they are so professional . Your wait is never too long More

by FCEMAN50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham
Nov 08, 2022 -

Cumberland Toyota responded

Thank you for taking the time to review our dealership

November 05, 2022

Scheduling and service was really convenient. Once I arrived, they started on time and provided fast service. Would definitely recommend. More

by Josh Tramel
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Furton
Nov 08, 2022 -

Cumberland Toyota responded

We appreciate you taking the time to leave this kind review

November 05, 2022

I have always had a great experience at Cumberland Toyota their service department their sales department. Nothing negative at all to say More

by ANDREA110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham
Nov 08, 2022 -

Cumberland Toyota responded

Thank you so much for posting the review

November 05, 2022

My first visit-organized but somewhat slow. Professional service and pleasant customer service. Overall good experience. More

by ksklenka
Recommend Dealer
Yes
Employees Worked With
Erica Melton
Nov 08, 2022 -

Cumberland Toyota responded

Thank you so much for sharing your experience with us

November 05, 2022

Excellent customer service. Very friendly staff, helpful and no pressure to have additional services performed. More

by Toyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Hollie Crabtree
Nov 08, 2022 -

Cumberland Toyota responded

Thank you so much for the feedback

November 05, 2022

Knowledgeable and friendly staff. Ease of scheduling service. Hard to find any negative problems encountered More

by bfm
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham
Nov 08, 2022 -

Cumberland Toyota responded

Thank you so much for the for the excellent feedback

November 05, 2022

A huge reason for me choosing this dealership to do business with is Roberta Love. She knows her product and works with the customer to find what they want at a fair deal. More

by ANNHP
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Jenny Furton
Nov 08, 2022 -

Cumberland Toyota responded

We are grateful for you taking the time to share your experience with us and this audience

November 05, 2022

They were honest, helpful, and as timely as possible. During repair time, we had a loaner over night which really helped. More

by carol.stevens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham
Nov 08, 2022 -

Cumberland Toyota responded

Your marvelous review means a lot to us

November 05, 2022

I appreciated that it was not pressured. The service was easy to schedule and was done quickly. More

by ruth.kumba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Furton
Nov 08, 2022 -

Cumberland Toyota responded

Thank you for sharing your experience with us

November 05, 2022

The service department has always been very helpful and timely. The folks are friendly and knowledgeable. More

by BOBDANKO1955
Recommend Dealer
Yes
Employees Worked With
None
Nov 08, 2022 -

Cumberland Toyota responded

We appreciate you taking the time to leave this kind review

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