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Cumberland Toyota

Cookeville, TN

4.5
2,996 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,996 Reviews of Cumberland Toyota

November 05, 2022

Prompt friendly helpful staff. Clean, spacious, modern facility. Good value for the service. I'd recommend. More

by JLF.ATCG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Erica Melton, Franklin Higgenbotham
Nov 08, 2022 -

Cumberland Toyota responded

Thank you so much for sharing your experience with us

November 05, 2022

They are very prompt in what the time frame is. There is a guy Franklin who deserves special recognition for his customer service and help! More

by Grayhorse Farm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Melton, Franklin Higgenbotham, Hollie Crabtree
Nov 08, 2022 -

Cumberland Toyota responded

We appreciate you taking the time to leave us a great review!

November 05, 2022

I would recommend Toyota Service department to anyone. Not only are their vehicles #1 in safety, looks and dependability, but their service department is A1! Fast and great Customer Service! More

by PREACHERBOBBY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham
Nov 08, 2022 -

Cumberland Toyota responded

Thank you for taking the time to review our dealership

November 04, 2022

Had a great experience with the sales team. It was a quick and easy process. Thank you More

by Tom.McGuire
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Corner, Travis Fitzpatrick, David Gist, Jenny Furton, Erica Melton, Franklin Higgenbotham, Hollie Crabtree, Joby Allen
Nov 08, 2022 -

Cumberland Toyota responded

Thank you so much for posting the review

November 03, 2022

Very pleasant to work with and patient working with me to make decisions on which auto liked. More

by jkirby81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Parker, Josh Lawson
Nov 08, 2022 -

Cumberland Toyota responded

Thank you so much for the for the excellent feedback

November 03, 2022

I was very pleased with the service center taking care of my oil change while I was traveling out of state. More

by jimlynn33
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Furton
Nov 08, 2022 -

Cumberland Toyota responded

Thank you so much for the feedback

November 03, 2022

They were extremely helpful and knowledgeable. I felt very comfortable the whole time and they answered every question I had. More

by Willcoady72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Davidson, Christy Herd
Nov 08, 2022 -

Cumberland Toyota responded

We appreciate your feedback

November 02, 2022

They are great about appointing me quickly, are thorough, answer questions accordingly and very courteous! More

by Jm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Furton
Nov 08, 2022 -

Cumberland Toyota responded

We appreciate you taking the time to leave this kind review

November 02, 2022

This facility is cean, friendly and efficient. Very easy to get to off interstate 40 More

by VEGASANGEL1958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hollie Crabtree
Nov 08, 2022 -

Cumberland Toyota responded

Thank you so much for sharing your experience with us

November 02, 2022

Purchase was good a year ago and recent service was good this week. Glad to have this Highlander. More

by BETTYCROSS47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Furton
Nov 08, 2022 -

Cumberland Toyota responded

Thank you for sharing your experience with us

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