
Cumberland Toyota
Cookeville, TN
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2,996 Reviews of Cumberland Toyota
They were very helpful They made it so easy They had it all finished when we got to the dealership They were very friendly made me feel like I had new Them forever thank you so much all finished when we got to the dealership They were very friendly made me feel like I had new Them forever thank you so much More
They are all excellent and great people Always do what they have told me to do and always had good luck with them they have told me to do and always had good luck with them More
I recently purchased a "new to me" Toyota Sequoia. Everything checked out on it but it had the right miles for possibly needing breaks. I've been a customer for years and Jenny got my SUV in for a qui Everything checked out on it but it had the right miles for possibly needing breaks. I've been a customer for years and Jenny got my SUV in for a quick check. Well breaks are fine and I don't need anything presently, but when I do, I'll be back. More
The attention of the girls at the service frontdesk was not friendly at all, it seemed that I was a stranger instead of a customer who is going to leave their money for a service.In addition, the service r not friendly at all, it seemed that I was a stranger instead of a customer who is going to leave their money for a service.In addition, the service report said that they had filled the fluids and it was not true, when I told them they told me that it was not part of the service and that it was not necessary, what?, so why the put in the report they did?In the end, after I complaining, they did. I have been taking my rav4 to the service for 5 years there and I am very disappointed with the service staff in the last two times. I will not leave my money there again More
The dealership tried to get me to purchase a new battery for my vehicle and they wanted and expensive price for a new battery but I didn’t purchase one I went to Auto Zone and they tested my battery and sai for my vehicle and they wanted and expensive price for a new battery but I didn’t purchase one I went to Auto Zone and they tested my battery and said it was good. That isn’t a good business practice trying to sell someone something they don’t need. More
I took the 2021 Toyota Sienna in for quick 20k mile service with 5:30 appointment. I arrived early and was out in around an hour. service with 5:30 appointment. I arrived early and was out in around an hour. More
This dealership places customer service at the top of their priorities. They do what they say they will do and management is always available. Fred Riddle Is an exemplary salesman and a true professional their priorities. They do what they say they will do and management is always available. Fred Riddle Is an exemplary salesman and a true professional. More