Back

Cumberland Toyota

Cookeville, TN

4.5
2,996 Reviews

1540 Interstate Dr

Cookeville, TN

38501

Directions

By Type

2,996 Reviews of Cumberland Toyota

September 01, 2022

They were very friendly and helpful. They got me in quickly and out. Took time to help Me with my radio More

by Jennifertaylor_89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hall, Ryan Corner, Travis Fitzpatrick, Jenny Furton, Erica Melton, Franklin Higgenbotham, Hollie Crabtree, Joby Allen
Sep 05, 2022 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota for your automotive needs

September 01, 2022

They did a great job and were very efficient. Great service! I was especially pleased that they honored my last Toyota care service as I could not get in on time because of traveling for cancer t More

by Lsmyre2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
?not sure. 2 people assisted me
Sep 05, 2022 -

Cumberland Toyota responded

Thank you for taking the time to share your experience with us online

September 01, 2022

The associates are courteous, efficient, and informative. I’ve been having my Toyotas serviced there since 2004! I wouldn’t think of going anywhere else. More

by FORLAURA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Travis Fitzpatrick, Joby Allen
Sep 05, 2022 -

Cumberland Toyota responded

Thank you for taking the time to review our dealership

September 01, 2022

I was in for regular service. I was checked in promptly and service was done within an hour. I take my car here for all of its needs. More

by Jeffrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forgot the person's name. But she was great.
Sep 05, 2022 -

Cumberland Toyota responded

Thank you for the great review

September 01, 2022

Everyone really professional and nice . The people in the automotive department are helpful. The lady that takes your payment is always polite and nice More

by SOUTHWOOD365
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Erica Melton
Sep 05, 2022 -

Cumberland Toyota responded

We appreciate your feedback

September 01, 2022

I experienced fast, friendly service. I always get a reminder text when my service is due. More

by sandra.bittinger
Customer Service
Recommend Dealer
Yes
Employees Worked With
Joby Allen
Sep 05, 2022 -

Cumberland Toyota responded

We cant thank you enough for taking the time to share

September 01, 2022

Great place. Great prices. Great service advisors. I would recommend them for all your service needs. More

by kb2384
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham
Sep 05, 2022 -

Cumberland Toyota responded

We appreciate you taking the time to leave us a great review!

August 31, 2022

This dealer has always been great with service and sales. I will use this place as long as I live in the area. More

by POOREANTHONY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham
Sep 05, 2022 -

Cumberland Toyota responded

Happy to be of service

August 31, 2022

The service team at Cumberland Toyota is great! They got me an appointment for a tire change in less than a few days. I can not recommend them enough! More

by CHRISTIAN LAWRENCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Melton
Sep 05, 2022 -

Cumberland Toyota responded

Thank you so much for the posting

August 31, 2022

Travis is great to deal with. The team took care of all concerns in a very timely manner. More

by MCCAFFREY10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Sep 05, 2022 -

Cumberland Toyota responded

Thank you for sharing your experience with us

...
130
...