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Cumberland Toyota

Cookeville, TN

4.5
2,996 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,996 Reviews of Cumberland Toyota

August 31, 2022

Very knowledgeable and courteous with my service today! Very friendly and answer any question I might have! Work is done quickly and then I’m on my way! More

by blcorb
Recommend Dealer
Yes
Employees Worked With
Don’t remember the persons name!
Sep 05, 2022 -

Cumberland Toyota responded

It’s great to know that you had such a wonderful experience when visiting our dealership

August 31, 2022

The Dealership was very good to work with scheduling when work was to be done More

by LCLOUSE2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Sep 05, 2022 -

Cumberland Toyota responded

It’s wonderful to know that you had such a great experience while visiting our dealership

August 31, 2022

Friendly, the sales lady was very knowledgable, i dont remember her name but i would look her up were i to buy another vehicle. More

by PARSRO1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My wife took the car in
Sep 05, 2022 -

Cumberland Toyota responded

It’s great to know that you had such a wonderful experience while visiting our dealership.

August 30, 2022

The service department personnel was very friendly and knowledgeable she took care of my needs and was fast and professional if the rest of your company works like your service department does you have a More

by RYDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Sep 05, 2022 -

Cumberland Toyota responded

Thank you for your kind words about our service department. We strive to provide excellent customer service and it great to hear that we are succeeding in doing so. Thank you for your business and we hope you'll visit us again soon.

August 30, 2022

Upon arrival the greet or was not very nice or welcoming, but my overall experience was as great after that More

by BRANDI.WALDEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Sep 05, 2022 -

Cumberland Toyota responded

Thank you for sharing your experience with us

August 30, 2022

Jenny Furton makes the service experience at Cumberland Toyota the best and easiest to deal with. More

by jwheaton112603
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Jenny Furton, Erica Melton
Sep 05, 2022 -

Cumberland Toyota responded

We appreciate the time it took for you to write this review.

August 29, 2022

I went in and told them what was wrong and they looked the part up and ordered it for me. When it came in they called me and I went in and got it. We put the part on and my window motor is working so well More

by Cheri
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Sep 05, 2022 -

Cumberland Toyota responded

Thank you so much for taking the time to share

August 28, 2022

Service department was extremely friendly and was willing to help me with my service needs. More

by WTJRIDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Melton
Sep 05, 2022 -

Cumberland Toyota responded

It was a pleasure to read about your experience with our dealership

August 28, 2022

Excellent Service ! They are very kind and courteous! They definitely know how to take care of their customers!! More

by JENNY_FURTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Furton
Sep 05, 2022 -

Cumberland Toyota responded

Thanks for taking the time to leave us a review

August 27, 2022

The dealership tries to bring a positive experience. I have found pluses and minuses and hope these reviews are used for quality improvement. More

by Elrodtt
Recommend Dealer
Yes
Employees Worked With
No idea who my person was
Aug 27, 2022 -

Cumberland Toyota responded

Thank you so much for sharing

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