
Cumberland Toyota
Cookeville, TN
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2,996 Reviews of Cumberland Toyota
We had an appointment for oil change service, check all, alignment and rotate tires! We pulled in… no one greeted us.person sitting inside. After checking in and waiting, girl came to tell us the tires di alignment and rotate tires! We pulled in… no one greeted us.person sitting inside. After checking in and waiting, girl came to tell us the tires did not need rotated but the car did need an alignment which was in another building, would take 2 hrs but wasn’t available then. They were booked! Did not explain why we were being “ bumped” since we were supposed to have an appt! No loaner car while I was pushed back 2 hrs! I live 1 hour from this dealership, which is the closest to my home! The entire appt was a disappointment…. More
Great small town Toyota dealership! Everyone was friendly. But on the flip side I recently relocated here from a larger city where I never waited more then 45 minutes for complete Toyot Everyone was friendly. But on the flip side I recently relocated here from a larger city where I never waited more then 45 minutes for complete Toyota care services to be completed on either of my two new Toyota’s. So here employees are friendly but have a much smaller crew to complete service in a more timely manner. More
Cumberland Toyota was very nice and understanding. Very easy to communicate with and explain numbers! They also gave me a great deal on my trade in as well as a new car I LOVE!!! Very easy to communicate with and explain numbers! They also gave me a great deal on my trade in as well as a new car I LOVE!!! More