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Cumberland Toyota
Cookeville, TN
2,996 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,996 Reviews of Cumberland Toyota
November 30, 2019
Great service dept. Takes the time to understand the problem. When repaired they thoroughly explain what they found what was completed to correct problem. Fantastic! problem. When repaired they thoroughly explain what they found what was completed to correct problem. Fantastic! More
by patzschke08
Employees Worked With
Travis Fitzpatrick
October 17, 2019
Satisfied once again Second time for me at this dealership. Easy fast convenient experience.I was able to do this transaction on my lunch break!So glad we have this dealer Second time for me at this dealership. Easy fast convenient experience.I was able to do this transaction on my lunch break!So glad we have this dealership near me .Recommed them More
by Nanny
Employees Worked With
Odell Braswell, Ronnie Bean
October 11, 2019
Too long wait even with appointment Every 5000 miles this 4Runner needs a front end alignment. I never go off road. Dealer doesn’t mind taking $150 every 5000 miles. They never offered t Every 5000 miles this 4Runner needs a front end alignment. I never go off road. Dealer doesn’t mind taking $150 every 5000 miles. They never offered to investigate why this is happening. More
by Jim
Employees Worked With
Brandon Hall
October 08, 2019
10,000 mile service The service guys were great. Front sales office sucks, treated me poorly when asked about new models. Not very knowledgeable about the product they ar The service guys were great. Front sales office sucks, treated me poorly when asked about new models. Not very knowledgeable about the product they are selling. One guy was very rude about telling me it’s none of my business More
by Wgwollet
Employees Worked With
Gary Looper
October 04, 2019
Buying a car made easy John Fielden and Wayne Chaffin walked me through the car buying experience, explained the terms on the contracts. I benefited greatly from their exper John Fielden and Wayne Chaffin walked me through the car buying experience, explained the terms on the contracts. I benefited greatly from their expertise and help . More
by Marysrav4
Employees Worked With
John Fielden, Wayne Chaffin
October 03, 2019
Cody and Ronnie were great to work with and made the car buying experience a pleasure. The service department has been great over past ten years with our other Toyota. buying experience a pleasure. The service department has been great over past ten years with our other Toyota. More
by Lsc
Employees Worked With
Wayne Chaffin, Ronnie Bean, Cody Thomas
September 23, 2019
Absolutely amazing! John Fielden is wonderful, I can't recommend him enough 😊 Always a pleasure to work with, very fast response time, so helpful, personable, and willin John Fielden is wonderful, I can't recommend him enough 😊 Always a pleasure to work with, very fast response time, so helpful, personable, and willing to help my husband and I anyway he can. John makes buying a vehicle truly hassle-free! Thank you so much, John 😁 More
by Natasha Wheeler
Employees Worked With
John Fielden
September 21, 2019
My Go-To Dealership and Salesman in East/Middle Tennessee In the 11 years I have lived in my native Tennessee again, I found a breath of fresh air with Cumberland Toyota. I had good dealers in Texas but Cumbe In the 11 years I have lived in my native Tennessee again, I found a breath of fresh air with Cumberland Toyota. I had good dealers in Texas but Cumberland seems to consistently meet my needs. John Felden sold me all my cars (Highlanders and RAV4) and all of the selling sessions have been smooth and productive. I generally do not like sales but John makes it easy. He is a total pro. I also like working with Gary Looper in Service. He knows his stuff and is willing to share and answer all my questions. More
by hmcarr
Employees Worked With
Gary Looper, John Fielden
September 21, 2019
Love my new Highlander I love working with John Fielden at Cumberland Toyota. I just bought my third vehicle from him. He is always willing to look far and wide for "th I love working with John Fielden at Cumberland Toyota. I just bought my third vehicle from him. He is always willing to look far and wide for "the" vehicle that you want. He is very knowledgeable about the Toyota line of vehicles and will always give you his honest opinion on any questions that you have about your purchase. He also is willing to go beyond selling and will help with getting you scheduled for service and being sure that you are taken care of. In my opinion -- this is the place to go.... More
by Highlander #1
Employees Worked With
John Fielden
