
Cumberland Toyota
Cookeville, TN
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2,996 Reviews of Cumberland Toyota
John Fielden John was great to work with. I have purchased from him before and would purchase again from him. I always recommend my family and friends to go and se John was great to work with. I have purchased from him before and would purchase again from him. I always recommend my family and friends to go and see him. He really takes care of you. More
They could be a little more customer friendmy!! The people were nice, but I’ve been to other dealership where they make you feel welcome and very appreciative that you went to them! Service ok, but The people were nice, but I’ve been to other dealership where they make you feel welcome and very appreciative that you went to them! Service ok, but felt a little disconnected! Better attention to detail! Thanks More
Awesome experience I appreciate the professional, friendly staff. John was awesome to work with. Not pushy at all and worked hard to get the best deal possible. I appreciate the professional, friendly staff. John was awesome to work with. Not pushy at all and worked hard to get the best deal possible. More
Bart is Awesome! Best customer service I have received when buying a new car. Bart took awesome care of my throughout the entire process since I was working out of tow Best customer service I have received when buying a new car. Bart took awesome care of my throughout the entire process since I was working out of town. More
Service with a smile Jenny got me in ASAP. I didnt even have an appointment. They were also really nice and not pushy. They didn't try to push anything on me that I d Jenny got me in ASAP. I didnt even have an appointment. They were also really nice and not pushy. They didn't try to push anything on me that I didnt need. Thanks service team! More
Positive buying experience We purchased a used Ford Escape for my wife. We worked with Caitlyn who was great. Every employee we encountered was very friendly and helpful. I woul We purchased a used Ford Escape for my wife. We worked with Caitlyn who was great. Every employee we encountered was very friendly and helpful. I would recommend Overdrive USA/Cumberland Toyota for anyone looking for a good automobile. Very pleasant buying experience. More
Excellent customer service! Travis Fitzpatrick was so willing to please and make sure my problem was fixed! John Fielden answered all my questions concerning New Toyota. Includ Travis Fitzpatrick was so willing to please and make sure my problem was fixed! John Fielden answered all my questions concerning New Toyota. Including, complete out the door price and win new 2020 Camry's were coming in More
Quick and efficient! Oil change and tire rotation at 10000 miles. Got there early and they got me finished early. Well done. The staff was very friendly and accommodating. Oil change and tire rotation at 10000 miles. Got there early and they got me finished early. Well done. The staff was very friendly and accommodating. More
Excellent Experience Ronnie Bean was polite, professional, very knowledgeable and was very patient in helping us to arrive at the decisions that we felt were in our best i Ronnie Bean was polite, professional, very knowledgeable and was very patient in helping us to arrive at the decisions that we felt were in our best interest. As well, the two Brandons and Wayne that we worked with were very knowledgeable and polite. My wife and I have owned Toyota’s since the early 1980’s and this was by far the best purchasing experience that we have had, thanks to Mr Bean. We purchased a 2019 RAV4 after having thoroughly been shown its options, capabilities and a good test drive. I will definitely return to this dealership and salesman for our next Toyota! More
New hybrid Avalon Josh found the model with the options I wanted in one day. Had it driven in from Nashville area and ready to go quickly. Josh helped me understand all Josh found the model with the options I wanted in one day. Had it driven in from Nashville area and ready to go quickly. Josh helped me understand all the tech, I am 60 yrs old so it was a learning curve. Wayne sold me an extended warranty and I walked in his office determined not to buy this. He made the case to have it and I couldn’t leave without owning it. Wayne was efficient and thorough in his explanations. I have now bought 6 cars from Josh and they have all been excellent More