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Cumberland Toyota

Cookeville, TN

4.5
2,995 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,995 Reviews of Cumberland Toyota

March 22, 2016

Purchase of 2006 Prius Great experience purchasing our 2006 Prius! It fit our needs perfectly & I couldn't be happier with how it worked out! Thank you Josh Lawson! More

by DebG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Apr 22, 2016 -

Cumberland Toyota responded

Thank you very much for the great review! We are glad you had such a great experience. Here at Cumberland Toyota, we strive to create lasting relationships with our customers. Sincerely, Ryan Corner E Commerce Director

March 21, 2016

wondeful I recently bought a jeep patriot and am sooooooo happy with it, my salesman was mike mccoin, who I have bought a car from before, I came back to him a More

by marge27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McCoin
Apr 22, 2016 -

Cumberland Toyota responded

We appreciate you taking time to leave us a great review! We are pleased to know that we did a great job in assisting you in your purchase. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Thank you, E Commerce Director Ryan Corner

March 19, 2016

Cumberland Toyota is better than ever We first met Josh Lawson 10 years ago at Cumberland Toyota with the purchase of a Rava4. To sum it up;All we can say is Josh Lawson is awesome. We jus More

by BobG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Mar 21, 2016 -

Cumberland Toyota responded

Thanks for the posting, we appreciate the kind words. Josh does a wonderful job here at Cumberland Toyota. We look forward to serving you for many years to come. Sincerely, Ryan Corner e Commerce Director

March 18, 2016

Painless Paul Dean and Nadia Kelly put me in a new RAV4 in a painless transaction. They answered all of our questions knowledgeably and made buying a car pl More

by Happy customer
Recommend Dealer
Yes
Employees Worked With
Nadia kelly, Paul Dean
Mar 21, 2016 -

Cumberland Toyota responded

Congratulations on your new Rav 4. We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Toyota. Sincerely, Ryan Corner E Commerce Director

March 17, 2016

A Great "No Pressure" Experience John Fielden was knowledgeable, courteous and delivered excellent service throughout the sales process. This was one of the smoothest auto purchases w More

by Garron Riechers
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden, Wayne Chaffin
Mar 21, 2016 -

Cumberland Toyota responded

It was a pleasure to read about your buying experience working with John. Congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Ryan Corner E Commerce Director

March 16, 2016

Purchase of a used 2009 rav4 This is my third purchase from Cumberland Auto (1994, 2003, & 2016). Although many faces have changed, the experience has remained great. Many thanks More

by mrb67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Alley
Mar 21, 2016 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it! Sincerely, Ryan Corner E Commerce Director

March 16, 2016

Amazing Sales People I enjoyed purchasing my 2011 Ford Fusion from Cumberland Toyota. My sales person, Mike McCoin was friendly, hospitable, down to earth and informative. More

by stackov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McCoin
Mar 21, 2016 -

Cumberland Toyota responded

Thanks so much for this great review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it's important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we're happy to hear that you agree! On behalf of your Friends here at Cumberland Toyota. Sincerely, Ryan Corner E Commerce Director

March 16, 2016

Great experience Matt Thomsen is awesome! I have purchased a few cars from him. Recently totaled my car and Matt had suggested gap ins. The best advise I could have go More

by Leigh Ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Thomsen
Mar 21, 2016 -

Cumberland Toyota responded

Congratulations on your new car! I hope that we have won your repeat business by working hard to get you the best price possible. Matt is truly an asset to our team and I am glad that he was able to help you in finding the car that satisfies your needs. Thank you for your recommendation. We would be happy to assist you again in the future. Sincerely, Ryan Corner E Commerce Director

March 16, 2016

hassle free process I have worked with Mike McCoin on a few deals and I would never use anyone else when it comes to buying a car. He helped me find exactly what I was lo More

by jbdunn21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McCoin
Mar 21, 2016 -

Cumberland Toyota responded

Thank you again for leaving feedback about your experience here at Cumberland Toyota. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director

March 15, 2016

Love Cumberland Toyota I just purchased my third Toyota from Cumberland. The Service Department has always been awesome in the past and frankly, the service played a major More

by Gram for two
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Mar 21, 2016 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it! If you have any questions Feel Free to contact me any time at rcorner@cumberland-auto.com Sincerely, Ryan Corner E Commerce Director

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