Cumberland Toyota

Toyota Venza 2014 We had a great experience purchasing a certified used Toyota Venza. We were given Kelly Blue Book value for our trade-in and given a Car Fax on the ca We had a great experience purchasing a certified used Toyota Venza. We were given Kelly Blue Book value for our trade-in and given a Car Fax on the car we purchased. We were overly impressed with the smoothness of the purchase and the thoughtfulness of our salesman and the manager. We were not planning to purchase that day and went in with an infant and a five year old. They were very accomadating. We were very impressed with out first used car purchase! More

Come Join the Cumberland Automotive Family For the past 20 years, our family has relied upon Cumberland Auto Center in Cookeville to deliver high quality vehicles for both business and personal For the past 20 years, our family has relied upon Cumberland Auto Center in Cookeville to deliver high quality vehicles for both business and personal use. Beyond that, what distinguishes this dealership from others we have visited is the sense and feeling of being part of a larger family. Our primary sales professional has been Josh Lawson who always seems to know what we need before we do. Josh is the consummate professional who knows the vehicle line in detail, as well as any and all financial tools whereby to assist with the vehicle purchase. There are times when I stop by the dealership to just talk to Josh about any new products/vehicles, which may be in the pipeline. The outstanding service department should also be lauded as well: this group of service professionals is without peer as they always provide timely maintenance services/preventive checks for our vehicles. Our vehicle maintenance has always proceeded without a hitch, but that's what you would expect from those folks. . And finally, the financial professionals at this dealership provide the smoothest transition into our new vehicles by providing all purchase options and answering all of our questions. Quite simply, if you want the best possible experience when purchasing a new or pre-owned vehicle, please stop by Cumberland Auto Center in Cookeville and meet these professionals. Before you know it, they'll be "family." More

New car purchase Odell Braseell is a fantastic salesman. I have bought three cars from this man. He knows his business and treats his customers fantastic. I will by fr Odell Braseell is a fantastic salesman. I have bought three cars from this man. He knows his business and treats his customers fantastic. I will by from him again in 2-3 years. Thanks Teresa Lee More

5 stars! I gave this dealership 5 stars for excellence because from the minute we walked in we were treated like family. Odell took care of all our questions I gave this dealership 5 stars for excellence because from the minute we walked in we were treated like family. Odell took care of all our questions and all our needs. He was very friendly and went above and beyond to make sure we understood how our new Camry operated so we would be safe. Thanks a lot Cumberland Toyota! More

It was a great experience! Ryan and his team was very helpful, all i had to do was show up and sign papers. They did all the work. Awesome people! Ryan and his team was very helpful, all i had to do was show up and sign papers. They did all the work. Awesome people! More

Excellent Sales Team The Dealership is Good At Getting You What You Want Or What You Need If They Don't Have It In Stock They Will Find What You Want . The Sells People Ar The Dealership is Good At Getting You What You Want Or What You Need If They Don't Have It In Stock They Will Find What You Want . The Sells People Are Great To Deal With Roberta Love Is Great To Work With I've Bought A Couple Other Tacoma's With The Help Of Roberta . Brittany Was Very Helpful Also . Wayne Chaffin Did A Good Job On Finishing Up All The Paperwork . Thanks More

New to this I came in just to look at a van when John Fielden asked if he could help me. He was really helpful and went over every feature on the Sienna. I wish m I came in just to look at a van when John Fielden asked if he could help me. He was really helpful and went over every feature on the Sienna. I wish more salesmen new what they were talking about like him. He never pressured me into buying the van, he just asked me what it would take for me to buy it. He made it happen. I will highly recommend everyone to go see John. He doesn't have to run back and forth to get approval, he does it all at his desk. It was by far the best experience I have ever had at a car dealership. More

Excellent Awesome experience. Could not ask for better people to buy a vehicle from.Thanks Barbara Kisinger. I Love my new truck. Best experience ever!!! I woul Awesome experience. Could not ask for better people to buy a vehicle from.Thanks Barbara Kisinger. I Love my new truck. Best experience ever!!! I would tell all my friends about my great experience. More

Exceeded our expectations. We were called by our Cumberland Toyota salesperson with an offer to replace our leased 2014 Toyota Camry with a 2016 model as part of the company's P We were called by our Cumberland Toyota salesperson with an offer to replace our leased 2014 Toyota Camry with a 2016 model as part of the company's Presidents' Day Sale. We have dealt with the salesperson for more than 10 years. We discussed the option and texted a message back the next day that we were interested. Because of weather and other conflicts, we couldn't immediately make the trip from Fairfield Glade to Cookeville. No problem! The salesperson arranged for the new leased car to be delivered to our house with all of the paper work for us to sign, and the "old" car picked up and returned to the dealer. I think that qualifies as delighting the customer. We will continue our long relationship with Cumberland Toyota and Josh Lawson. More

Paul Dean Paul worked hard to get us a vehicle that was right for us. He was very professional and courteous the entire time. He made sure we were completely sa Paul worked hard to get us a vehicle that was right for us. He was very professional and courteous the entire time. He made sure we were completely satisfied before allowing us to drive away. I would recommend Paul to anyone looking for agood used car, truck, van or SUV. If I ever need another cat Paul will be my first choice every time. He is honestly the best ssalesman I have ever met. Buying a car is very stressful but Paul takes all the stress away. Thank you Paul for all you do! More