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Cumberland Toyota

Cookeville, TN

4.6
2,979 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,979 Reviews of Cumberland Toyota

February 13, 2016

very good people mike was very helpful through the whole prosses. he explained all phases and ops of the prosses. he was very friendly and helpful befor and after the More

by dale&carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McCoin
Feb 20, 2016 -

Cumberland Toyota responded

Congratulations on your new purchase!! Thank you so much for your kind review, Mike is a great asset to our team! Enjoy your new car! Sincerely, Ryan Corner E Commerce Director

February 13, 2016

Wonderful staff Had a great experience bought a new car and was done in 1 hour. Salesman Jacob alley was awesome!! Really recommend this guy to anyone! More

by Tom1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Alley
Feb 20, 2016 -

Cumberland Toyota responded

It was a pleasure to read about your buying experience working with Jacob. Congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Ryan Corner E Commerce Director

February 13, 2016

Knowledgeable and Smooth Experience At first, just the thought of buying an vehicle appears stressful. But not the case with Ryan Corner on the job. Called the dealership to inquire abou More

by G High
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
Feb 20, 2016 -

Cumberland Toyota responded

Thank you again for leaving feedback about your experience here at Cumberland Toyota. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director

February 13, 2016

Excellent, smooth and easy!! I just moved here two weeks ago and need a car and Matt Thomsen was such a great help! I have no idea about buying a car and this is my first car and More

by Karina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Thomsen
Feb 20, 2016 -

Cumberland Toyota responded

Congratulations on your new vehicle! Thank you for your kind review and recommendation! We hope you are enjoying your new car! Sincerely, Ryan Corner E Commerce Director

February 12, 2016

Great Experience! All of the employees we dealt with during the purchase of our Highlander were very helpful and friendly, especially our Sales Consultant, Philip Re. More

by linda46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Re
Feb 20, 2016 -

Cumberland Toyota responded

Congratulations on your new Highlander, It is imperative to us that we make the car-buying experience smooth and efficient from the initial negotiations to the final paperwork, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future. In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Sincerely, Ryan Corner E Commerce Director

February 10, 2016

Fantastic Car Buying Experience! The folks at Cumberland Auto take great care of their customers. I have purchased several vehicles from them and highly recommend them to anyone look More

by MRW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hall, Josh Lawson, Wayne Chaffin
Feb 20, 2016 -

Cumberland Toyota responded

Thank you again for leaving feedback about your experience here at Cumberland Toyota. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director

February 10, 2016

Toyota experience I have owned toyota vehicles since I was 16 years old. And I'm old now. I have always had a great experience with Odel Braswell and Cumberland Toyota. More

by Ahickey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Byers, Gary Looper, David Hobbs, Odell Braswell, Wayne Chaffin
Feb 20, 2016 -

Cumberland Toyota responded

Congratulations on your new Toyota. We are very happy that we were given the opportunity to provide you the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Toyota. Sincerely, Ryan Corner E Commerce Director

February 09, 2016

WONDERFUL STAFF The entire experience was very pleasant. The knowledgeable and friendly staff that I worked with made the entire day less stressful and they were extr More

by ZGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Wayne Chaffin, Philip Re
Mar 21, 2016 -

Cumberland Toyota responded

Thanks for taking the time to write this review. We appreciate your feedback and enjoying hearing that you had a great experience at our dealership. If you have any questions, please call me any time at 931-520-4128. Hope you're enjoying your new vehicle. Thanks again for choosing Cumberland Toyota Sincerely, Ryan Corner E Commerce Director

February 08, 2016

Friendliest, most helpful staff in Cookeville Couldn't have asked for a better experience when buying a car. Mike McCoin did everything in his power to help me get into the car that was perfect fo More

by dopedbadger
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Thomas, Brandon Davidson, Mike McCoin
Mar 21, 2016 -

Cumberland Toyota responded

Thank you for posting this kind review. We are so happy to hear you enjoyed your experience at Cumberland Toyota. Please call us if you have any questions or concerns. We hope you are enjoying your new ride! Sincerely, E Commerce Director Ryan Corner

February 08, 2016

Excellent!! I've been to many dealerships but none compare to this one. The staff are all very friendly and seem eager to help. The salesman I worked with seemed More

by Taphipps42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Davidson, Mike McCoin
Mar 21, 2016 -

Cumberland Toyota responded

Congratulations on your new car! I hope that we have won your repeat business by working hard to get you the best price possible. Mike is truly an asset to our team and I am glad that he was able to help you in finding the car that satisfies your needs. Thank you for your recommendation. We would be happy to assist you again in the future. Sincerely, Ryan Corner E Commerce Director

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