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Cumberland Toyota

Cookeville, TN

4.5
2,996 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,996 Reviews of Cumberland Toyota

December 22, 2015

Purchased a new Toyota Camry Mike Cox helped me with my purchase. He was great. Nice, not pushy, made all the paperwork and process easy and smooth. I highly recommend you visit h More

by 1234
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cox
Dec 28, 2015 -

Cumberland Toyota responded

Thanks for taking the time to write this review. We appreciate your feedback and enjoying hearing that you had a great experience at our dealership. If you have any questions, please call me any time at 931-520-4128. Hope you're enjoying your new vehicle. Thanks again for choosing Cumberland Toyota Sincerely, Ryan Corner E Commerce Director

December 22, 2015

Great people I came in to look at a used vehicle the other day and John Fielden was able to help me out with a used Camry that had really low miles. He got me the More

by Camry SE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Dec 28, 2015 -

Cumberland Toyota responded

Thank you for taking the time to leave us a positive and thoughtful review. We love to hear back from our customers. Our team does a wonderful job at making sure all of the customer’s needs are met and we can see that with your over all experience. If you have any other questions or comments, please let us know how we could help! We hope to see you in the near future. Sincerely, Ryan Corner E Commerce Director

December 19, 2015

Teresa & Ernie Jones Our salesperson gave us exactly what we asked for and worked very diligently to do so. Finance (Adam Eldridge) worked with us to stay within our budge More

by jones2014
Customer Service
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge (finance), Chad Hancock
Dec 28, 2015 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating! We couldn't ask nicer comments and we thank you for taking the time to share it! If you have any questions Feel Free to contact me any time at rcorner@cumberland-auto.com Sincerely, Ryan Corner E Commerce Director

December 19, 2015

New car purchase Our sales associate, Jacob Alley, did a tremendous job in the purchase of our new 2015 Highlander for my wife. He and the dealership found the vehicl More

by 4Kings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hall, Jacob Alley
Dec 28, 2015 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it! Sincerely, Ryan Corner E Commerce Director

December 18, 2015

I'm satisfied customer! Mr. Paul Dean was extremely helpful and patiently informative with questions. He made this a very pleasant experience and went the extra mile for me More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Dean
Dec 19, 2015 -

Cumberland Toyota responded

Thanks for the posting, we appreciate the kind words. Paul does a wonderful job here at Cumberland Toyota. We look forward to serving you for many years to come. Sincerely, Ryan Corner e Commerce Director

December 18, 2015

Purchase My father and I both bought new Toyotas at the same time from Odell Braswell at Cumberland Toyota. Great buying experience, no no pressure. Odell eve More

by Thp675
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Odell Braswell
Dec 19, 2015 -

Cumberland Toyota responded

Awesome to hear Odell did a great job. I'm so glad we were able to help you with your automotive purchase and welcome to the Cumberland family! Please let me know if you need anything and I look forward to seeing you in for your first oil change. Sincerely, Ryan Corner e Commerce Director

December 18, 2015

Very satisfied Jacob Alley was very helpful getting me into a 2006 Suzuki. With the money I had for a down payment he was able to keep my payment exactly where I wan More

by Venessa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Potter, Jacob Alley
Dec 28, 2015 -

Cumberland Toyota responded

Thank you for posting this kind review. We are so happy to hear you enjoyed your experience at Cumberland Toyota. Please call us if you have any questions or concerns. We hope you are enjoying your new ride! Sincerely, E Commerce Director Ryan Corner

December 17, 2015

New truck I stopped by the Toyota dealership one evening to look at the new Tacoma and John came out to help me and answer all of my questions. He was very prof More

by J's tacoma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Dec 19, 2015 -

Cumberland Toyota responded

Congratulations on your new Tacoma. We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Toyota. Sincerely, Ryan Corner E Commerce Director

December 17, 2015

John at Toyota I came in to look at a used truck and John Fielden showed me the nicest used truck I had ever seen. This Tundra was perfect! He told me all about it More

by Loving it!!!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Dec 19, 2015 -

Cumberland Toyota responded

Congratulations on your new Tundra! We are happy that John was able to help you through your first new car purchase and hope you have been out enjoying your new Toyota. Sincerely, Ryan Corner E Commerce Director

December 17, 2015

Toyota 4 runner I had John special order my wife a new 4 Runner and we was great in every way possible! This is the second new Toyota I have bought from him and any f More

by Huckeby15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Dec 19, 2015 -

Cumberland Toyota responded

Congratulations and thank you for taking the time to provide feedback about your experience. I am delighted to hear that John was able to provide a pleasant and pressure free sales experience. It is always rewarding to hear that our customers are confident in referring us to their family and friends. Thank you for choosing to do business with Cumberland Toyota. We truly appreciate it. Sincerely, Ryan Corner e Commerce Director

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