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Cumberland Toyota

Cookeville, TN

4.5
2,996 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,996 Reviews of Cumberland Toyota

December 17, 2015

Love my new camry! I recently purchased a 2016 camry and could not be happier. Josh Lawson helped me pick out the perfect car. This is our fourth purchase here and we wi More

by Camcam 2.0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Dec 19, 2015 -

Cumberland Toyota responded

Congratulations on your new Camry! Josh is truly an asset to our team and I am glad that he was able to help you in finding the car that satisfies your needs. Thank you for your continued support over the years. Sincerely, Ryan Corner E Commerce Director

December 17, 2015

New car purchase After dealing with various car salesman for several days, we happened to meet John Fielden. John was a pleasure to meet, deal with, and work with. More

by ChowningPJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Dec 19, 2015 -

Cumberland Toyota responded

Congratulations on your new purchase, Our entire team is focused on providing top-notch customer service, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Sincerely, Ryan Corner e Commerce Director

December 16, 2015

great experience Fred Riddle & Brandon are exceptional people. No nonsense/ no pressure. Just good people. They listen instead of telling you what they think you need. More

by Shoes
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Hall, Fred Riddle, Wayne Chaffin
Dec 28, 2015 -

Cumberland Toyota responded

Thank you for taking the time to leave us a positive and thoughtful review. We love to hear back from our customers. Our team does a wonderful job at making sure all of the customer’s needs are met and we can see that with your over all experience. If you have any other questions or comments, please let us know how we could help! We hope to see you in the near future. Sincerely, Ryan Corner E Commerce Director

December 16, 2015

Wonderful service I recently bought a car at Cumberland Crysler. It is by far the best place to purchase a car. My salesman was Matt Thomsen. He is awesome. Crysler and More

by Leigh Ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Thomsen
Dec 19, 2015 -

Cumberland Toyota responded

Congratulations on your new purchase, It is imperative to us that we make the car-buying experience smooth and efficient from the initial negotiations to the final paperwork, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future. In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Sincerely, Ryan Corner E Commerce Director

December 15, 2015

Great experience. Bought a new Tundra from Matt T. 100% Satisfied customer. Will be back as to purchase our next vehicle with him. Easy, no hassle process. More

by JB-hubbard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Thomsen
Dec 19, 2015 -

Cumberland Toyota responded

Thank you again for leaving feedback about your experience here at Cumberland Toyota. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director

December 15, 2015

First car, awesome experience I had such a good experience at this dealership! I was looking for the first car I was buying for myself so I had a lot of questions and needed help w More

by Ronigillespie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Dean, Jonathon Norsworthy
Dec 19, 2015 -

Cumberland Toyota responded

Thanks so much for this great review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it's important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we're happy to hear that you agree! On behalf of your Friends here at Cumberland Toyota Sincerely, Ryan Corner E Commerce Director

December 15, 2015

Very happy with my new Camry Great customer experience. Josh was cordial, helpful, knowledgable and a pleasure to work with. After test driving a few different Camry's I decided More

by Les
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Dec 19, 2015 -

Cumberland Toyota responded

Congratulations on your new Camry! Our goal is always to exceed our customer's expectations. I am happy to hear that Josh was able to do that. Satisfied customers, such as yourself, are what makes Cumberland Toyota a success. Many thanks for your patronage and we wish you many safe driving miles. Sincerely, Ryan Corner E Commerce Director

December 15, 2015

"Love our New Toyota Highlander" We had a very good experience at Cumberland Toyota. Travis Fitzpatrick was great to work with - friendly and helpful. We love our new Toyota Highlan More

by Sandy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Dec 28, 2015 -

Cumberland Toyota responded

Thanks for taking the time to write this review. We appreciate your feedback and enjoying hearing that you had a great experience at our dealership. If you have any questions, please call me any time at 931-520-4128. Hope you're enjoying your new vehicle. Thanks again for choosing Cumberland Toyota Sincerely, Ryan Corner E Commerce Director

December 14, 2015

Flet like Family! At 76 years of age and literally buying my first car, Mike treated me with the utmost respect, and like I was family. It was like buying a car from fa More

by IreneR.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McCoin
Dec 28, 2015 -

Cumberland Toyota responded

Thank you for the review of our dealership and our team. It was our pleasure to serve you and we are thrilled that you were able to find the perfect vehicle for your family. Thanks again for your business and welcome to the Cumberland family! Sincerely, Ryan Corner E Commerce Director

December 13, 2015

Outstanding customer service. We came in on November 10, just to look. Josh Lawson, immediately gave us safety features of the camry. He actually sold us the car in the first 5 m More

by Kirk Brotherton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Dec 28, 2015 -

Cumberland Toyota responded

Thank you so much for this fantastic review! Josh is a great person to work with. We pride ourselves on providing excellent service in every transaction. Thank You for the recommendations as well! Welcome to the Cumberland family. Respectfully, E Commerce Director Ryan Corner

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