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Cumberland Toyota

Cookeville, TN

4.5
2,996 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,996 Reviews of Cumberland Toyota

December 12, 2015

Best Vehicle Purchase Experience Ever Josh Lawson at Cumberland Toyota has made a customer for life. Josh took the time to understand my needs and expectations and went above and beyond to More

by MB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Dec 28, 2015 -

Cumberland Toyota responded

Thank you so much for your glowing review of our dealership and our team. It was truly our pleasure to serve you and we look forward to doing so for many years to come. Thanks again for your business and welcome to the Cumberland Toyota family. Respectfully, E Commerce Director Ryan Corner

December 11, 2015

Excellent Service I purchased two 2016 Camry LE from Cumberland Toyota in Cookeville Tn this week . Kirby Beverly did an excellent job. He was very helpful and profe More

by CMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirby Beverly
Dec 28, 2015 -

Cumberland Toyota responded

Your recommendation means a great deal to us, as we strive to provide all of our guests with a stand out experience. Please let us know if you have any questions regarding your new purchase! Respectfully, E Commerce Director Ryan Corner

December 11, 2015

Matt Thomsen 'the best service ever' Yesterday was my third time to purchase a used vehicle in the last four years from Matt Thomsen, the 'car guy' at the Cumberland Auto Center located i More

by marjones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Thomsen
Dec 28, 2015 -

Cumberland Toyota responded

We would like to sincerely thank you for taking your time to give us a review. We strive to provide excellent service to all of our guests and we love to know when we’ve succeeded. I will be sure to share your feedback with Matt and the team! Thank you again for your review. Respectfully, E Commerce Director Ryan Corner

December 11, 2015

Best place to trade in for a new ride period! These guys at Cumberland Toyota always make my life so easy for me when i come to trade in..". I basically show up and sign papers !!! Thanks Chad Han More

by Digga0007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Hancock
Dec 28, 2015 -

Cumberland Toyota responded

We appreciate your review of our dealership and are happy that you received the quality customer service you were looking for. Thank you for your business and we look forward to a long lasting relationship with you and your car in the future. Respectfully, E Commerce Director Ryan Corner

December 11, 2015

Great, Professional service! I leased a new Corolla S on November 27th. Josh worked hard to get me the best deal possible! I am very happy with my choice and the outcome! More

by DKG4459
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Wayne Chaffin
Dec 28, 2015 -

Cumberland Toyota responded

We are grateful for you taking the time to share your experience with us and this audience. Our goal is to provide the best possible sales experience to all of our customers. We are happy you to hear you received our best. Feel free to reach out to us in the future for any of your automotive needs. Respectfully, E Commerce Director Ryan Corner

December 09, 2015

GREAT JOB KIRBY 😊🎈🎈🎈 I purchased a new Scion XB from Cumberland Toyota in Cookeville Tn last week . Kirby Beverly was the BEST salesman EVER ! Not only was the sales exper More

by COOL SCION XB DRIVER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Chaffin, Kirby Beverly
Dec 28, 2015 -

Cumberland Toyota responded

I am pleased to hear that Kirby was able to help you through the buying process and make your visit to the dealership an enjoyable one. We truly value your business, and we look forward to working with you again in the future. Thank you for choosing Cumberland Toyota, and welcome to the family! Respectfully, E Commerce Director Ryan Corner

December 09, 2015

Vroom I have know John Fielden for about 10 years and he has always been the most honest and professional young man that I have ever known. He helped me fin More

by Let's go places
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Dec 28, 2015 -

Cumberland Toyota responded

We are so thankful that you enjoyed our staff while purchasing your vehicle with us. We aim high when it comes to customer satisfaction, and by the sounds of it we hit our target. Thank you so much for sharing your experience with us. Respectfully, E Commerce Director Ryan Corner

December 08, 2015

Wonderful Experience I was extremely satisfied by the kind of service and help I received by Fred Riddle in trading in my old car and buying a new 2016 RAV4. Fred helped m More

by jbumbalough
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Riddle
Dec 28, 2015 -

Cumberland Toyota responded

We appreciate you taking time to leave us a great review! We are pleased to know that we did a great job in assisting you in your purchase. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Thank you, E Commerce Director Ryan Corner

December 08, 2015

Happy Customer My experiences at Cumberland Toyota have always been good ones They keep me on top of everything, help me with any questions and problems that arise More

by Linda Worley
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Re
Dec 28, 2015 -

Cumberland Toyota responded

Glad to hear you had a great experience with Philip. Our goal is to help every guest find the perfect vehicle. We appreciate your loyalty and hope you come back for all your vehicle needs. Respectfully, E Commerce Director Ryan Corner

December 08, 2015

Excellent! Philip Re is an excellent salesman. This was an easy and wonderful experience! Excellent service, excellent selection, excellent experience. Highly re More

by mwnixon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge , Philip Re
Dec 28, 2015 -

Cumberland Toyota responded

We really appreciate your feedback and your kind words. Thank you for taking the time to share your experience and review our dealership. Your opinion matters to us. Philip is a big asset to our team, and I am so glad you had the opportunity to work with him. Respectfully, E Commerce Director Ryan Corner

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