Back

Cumberland Toyota

Cookeville, TN

4.5
2,996 Reviews

1540 Interstate Dr

Cookeville, TN

38501

Directions

By Type

2,996 Reviews of Cumberland Toyota

December 05, 2015

Perfectly pleased John Fielden knew I was looking for another FJ and before it even came in he called me. I was the first person that got to see it. He made it so easy More

by Toyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Dec 28, 2015 -

Cumberland Toyota responded

Thank you again for leaving feedback about your experience here at Cumberland Toyota. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director

December 05, 2015

Dodge Was very happy with the service given to us by Mike, he made the whole deal from test drive to finish very professional. The Coopers . . More

by Ronnie
Recommend Dealer
Yes
Employees Worked With
Mike McCoin
Dec 28, 2015 -

Cumberland Toyota responded

Thank you so much for this great 5-star review! Mike is a great member of our team and we are glad to know that he went above and beyond his way to make sure you had an enjoyable car buying experience. We appreciate your business and we encourage you to FOLLOW us on Twitter and LIKE us on Facebook for exclusive service deals. Sincerely, Ryan Corner E Commerce Director

December 04, 2015

Just bought our 6th car here. We like Toyota cars. We just bought our sixth one here, and we were assisted by Jonathan Norsworthy and Paul Dean, both very nice gentlemen who are kn More

by Toyotafan
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Dean, Jonathon Norsworthy
Dec 28, 2015 -

Cumberland Toyota responded

Thanks for taking the time to write this review. We appreciate your feedback and enjoying hearing that you had a great experience at our dealership. If you have any questions, please call me any time at 931-520-4128 or via email at rcorner@cumberland-auto.com Hope you're enjoying your new vehicle. Thanks again for choosing Cumberland Toyota. Sincerely, Ryan Corner E Commerce Director

December 04, 2015

A most professional sales person My entire business career was in the sales field. I have never been served by a more professional sales person as Josh Lawson. He is a credit to your More

by littledeacon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Wayne Chaffin
Dec 28, 2015 -

Cumberland Toyota responded

Congratulations on your new purchase, It is imperative to us that we make the car-buying experience smooth and efficient from the initial negotiations to the final paperwork, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future. In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Sincerely, Ryan Corner E Commerce Director

December 04, 2015

2016 Corolla Cumberland Toyota has such a great selection of vehicles to choose from! After searching the internet extensively, I found the best prices just down t More

by Amber214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Odell Braswell, Wayne Chaffin
Dec 28, 2015 -

Cumberland Toyota responded

Congratulations on your new purchase! Our goal is always to exceed our customer's expectations. I am happy to hear that Odell and Wayne were able to do that. Satisfied customers, such as yourself, are what makes Cumberland Toyota a success. Many thanks for your patronage and we wish you many safe driving miles. Sincerely, Ryan Corner E Commerce Director

December 04, 2015

Best car buying experience! Everyone I met and helped me were amazing. They answered all my questions and made sure I was getting what I wanted, AND a great deal! Fred was patien More

by LBrannon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Corner, Fred Riddle, Wayne Chaffin
Dec 28, 2015 -

Cumberland Toyota responded

Thank you again for leaving feedback about your experience here at Cumberland Toyota. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director

December 01, 2015

Pleasant experience Working with the team at Cumberland Toyota was one of the most pleasant car purchasing experiences I have ever had, they went out of their way to ma More

by East Tennessee Car Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Grooms, Wayne Chaffin, Travis Fitzpatrick
Dec 19, 2015 -

Cumberland Toyota responded

Thanks so much for this great review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it's important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we're happy to hear that you agree! On behalf of your Friends here at Cumberland Toyota. Sincerely, Ryan Corner E Commerce Director

December 01, 2015

Thanks Josh Lawson! We recently purchased a RAV4 and had the pleasure of working with Josh Lawson. He answered any questions we had and was very professional and personab More

by RAV4owner
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Dec 19, 2015 -

Cumberland Toyota responded

Thank you again for leaving feedback about your experience here at Cumberland Toyota. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director

November 30, 2015

Very Pleasant to work with Mr. Kirby Beverly was very understanding to my needs. I was on a tight budget, tight on time, (and a bit emotional I might add) because my husband ha More

by 2015 Blue Prius
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirby Beverly
Dec 19, 2015 -

Cumberland Toyota responded

Congratulations on your new Prius. We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Toyota. Sincerely, Ryan Corner E Commerce Director

November 30, 2015

Very helpful finding truck. My wife and I have been shopping at this dealership for many years. Odell Braswell is by far the best car salesman I have ever had the pleasure to dea More

by Fish guy
Recommend Dealer
Yes
Employees Worked With
Odell Braswell, Wayne Chaffin
Dec 19, 2015 -

Cumberland Toyota responded

Congratulations on your purchase! Thank you for writing such a marvelous review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Odell was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Ryan Corner E Commerce Director

...
237
...