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Cumberland Toyota

Cookeville, TN

4.5
2,996 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,996 Reviews of Cumberland Toyota

November 30, 2015

Buy or Lease Odell was very helpful as I was not sure if I wanted to buy or lease. I ended up leasing a 2016 Toyota Tacoma and feel that will work best as I've not More

by TMH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Odell Braswell
Dec 19, 2015 -

Cumberland Toyota responded

Congratulations on your new Tacoma! We are happy that Odell was able to help you through your with your new car purchase and hope you have been out enjoying your new Toyota. Sincerely, Ryan Corner E Commerce Director

November 30, 2015

Exceptional buying experience My wife and I have been shopping at this dealership for many years. Odell Braswell is by far the best car salesman I have ever had the pleasure to de More

by Toyota guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Looper, Odell Braswell, Wayne Chaffin
Dec 19, 2015 -

Cumberland Toyota responded

Congratulations on your new Scion, We appreciate your continued support over the years and look forward to working with you again in the future. In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Sincerely, Ryan Corner E Commerce Director

November 30, 2015

Very satisfied This is the third car I have bought from Cumberland Toyota and I was very satisfied with the service I received and would recommend Cumberland Toyota More

by paulene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Re
Dec 19, 2015 -

Cumberland Toyota responded

Congratulations on your new purchase, Our entire team is focused on providing top-notch customer service, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Sincerely, Ryan Corner e Commerce Director

November 30, 2015

One stop shop We recently purchased a 2012 Nissan Altima from Cumberland Toyotas Mike McCoin. Our overall experience was a success. He gave great customer service a More

by Carbuyer14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McCoin
Dec 19, 2015 -

Cumberland Toyota responded

Congratulations on your new Altima! Mike is truly an asset to our team and I am glad that he was able to help you in finding the car that satisfies your needs. Thank you for your recommendation. Sincerely, Ryan Corner E Commerce Director

November 29, 2015

New car purchase I bought a new car through USAA's online tool last week, and within two hours this dealership had called me, told me they had a car that fit my reques More

by Andrew Triplett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
Dec 07, 2015 -

Cumberland Toyota responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with our team was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Ryan Corner E Commerce Director

November 29, 2015

Quick, professional, easy Very professional dealership, I was in and out within an hour. The staff was very helpful and did whatever they could do to help out. I definitely re More

by T_graham92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
Dec 07, 2015 -

Cumberland Toyota responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear that our team got your car the best deal. If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online, so be sure to check our Facebook and Twitter pages. Sincerely, Ryan Corner E Commerce Director

November 29, 2015

Fast and simple I came to this dealership a little before they closed and thought the process would have taken a few hours because of my past experiences. This time More

by Nina123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Alley
Dec 07, 2015 -

Cumberland Toyota responded

Thank you for your business! We are very happy to hear you had a great experience with Jacob! Enjoy your new purchase! . Sincerely, Ryan Corner E Commerce Director

November 29, 2015

Man of character found us the perfect car. We bought at this dealership because of the character of our salesman. We were sold on him. We looked at a vehicle that we liked at another dealershi More

by fordtohighlander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McCoin
Dec 19, 2015 -

Cumberland Toyota responded

Awesome to hear Mike did a great job. I'm so glad we were able to help you with your automotive purchase and welcome to the Cumberland family! Please let me know if you need anything and I look forward to seeing you in for your first oil change. Sincerely, Ryan Corner e Commerce Director

November 29, 2015

Excellence Tommy was very professional, courteous and knowledable. Tommy listened to us and found the truck we were looking for at a good price. We highly recomm More

by toytruck:-)
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Booher
Dec 07, 2015 -

Cumberland Toyota responded

Thank you for writing this fantastic review and giving our dealership such an excellent star-rating. It is great to hear that Tommy was able to go above and beyond your needs and provide you with a memorable experience. We are proud of his dedication and it pleases us that he represented our dealership excellently. Congratulations on your new purchase. Also, take advantage of our exclusive coupons by following us on Twitter and Facebook. Sincerely, Ryan Corner E Commerce Director

November 28, 2015

Ryan was amazing and helped us so much Ryan corner was so helpful he got us a great deal best experience ever any time we need anything he gets it done for us More

by Dnorris03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
Dec 07, 2015 -

Cumberland Toyota responded

Thank you for taking the time to write about your experience with us! At Cumberland Toyota , we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that we were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Sincerely, Ryan Corner E Commerce Director

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