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Cumberland Toyota

Cookeville, TN

4.5
2,996 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,996 Reviews of Cumberland Toyota

November 28, 2015

Mom's new car Super nice dealership...Jonathan is a very good salesman to work with.my mom us very pleased. She very rarely buys a new car. Thanks jonathan. More

by TingoReed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Chaffin, Jonathon Norsworthy
Dec 07, 2015 -

Cumberland Toyota responded

Thank you for taking the time to write such a great review! Jonathon is an asset to our team and he strives to create a positive buying experience for every customer. He will be thrilled to hear your kind words and know that his professionalism was recognized by you. Congrats on your new car! Please let us know if there's anything else we can do for you. Also, be sure to follow us on Facebook and Twitter pages to stay in the loop with exclusive content and specials. Sincerely, Ryan Corner E Commerce Director

November 28, 2015

Helpful & Considerate Salesman The salesman I dealt with at this dealership has been very helpful and considerate during the purchasing process. He has gone above and beyond to ens More

by Jeepgirl42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McCoin
Dec 07, 2015 -

Cumberland Toyota responded

Thank you for the awesome Review! We appreciate your business. Contact us if we need to assist you with anything! Sincerely, Ryan Corner E Commerce Director

November 28, 2015

buying a used car Great to work with. Super helpful and friendly. Will bend over backwards to get what you want. Would recommend to anyone and everyone! Best dealer More

by julie33093
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McCoin
Dec 07, 2015 -

Cumberland Toyota responded

Thank you for this kind review and Congratulations on your new purchase! We are so pleased to hear you had a great experience working with Mike! Please give us a call if there is anything we can assist you with. Sincerely, Ryan Corner E Commerce Director

November 27, 2015

Nissan altima I was having a rough time finding a vehicle in my price range at other dealerships. They were giving me the run around. . I seen a Nissan altima lis More

by Ashley123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Hancock
Nov 28, 2015 -

Cumberland Toyota responded

Thank you for the review of our dealership and our team. It was our pleasure to serve you and we are thrilled that you were able to find the perfect vehicle for your family. Thanks again for your business and welcome to the Cumberland family! Sincerely, Ryan Corner E Commerce Director

November 27, 2015

Just what I wanted. This is the third new vehicle I have purchased from Cumberland Toyota and the second from John Fielden. John made the process quick while thoroughly e More

by Proud_Prius_owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Nov 28, 2015 -

Cumberland Toyota responded

Thank you so much for your glowing review of our dealership and our team. It was truly our pleasure to serve you and we look forward to doing so for many years to come. Thanks again for your business and welcome to the Cumberland Toyota family. Respectfully, E Commerce Director Ryan Corner

November 27, 2015

First time buyer My wife and I recently purchased a Toyota Corolla from Cumberland Toyota. The dealership appearance was clean and professional and our salesman, Mike More

by Albanybuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cox
Nov 28, 2015 -

Cumberland Toyota responded

Hey there! Thank You so very much for this 5 star review! We always love hearing from our customers. It certainly sounds like Mike upheld the excellence that we at Cumberland Toyota strives to provide every time. We hope you are enjoying the new purchase! Welcome to the Cumberland family, we look forward to working with you Respectfully, E Commerce Director Ryan Corner

November 25, 2015

Only will buy from Josh Josh Lawson has been amazing to work with when I purchased my van. I had been in communication with him for several months as I was hesitate on tradin More

by LeahBurnett
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Nov 28, 2015 -

Cumberland Toyota responded

Thanks for the review! We’re glad you enjoyed your experience with us. We pride ourselves on our staff being friendly and we always try to make our customers feel comfortable so it’s great to hear that you enjoyed your interaction. We’ll pass along the kind words you said to Josh. We hope to see you soon! Sincerely, Ryan Corner E Commerce Director

November 25, 2015

Love my Red Corolla Thank you, Fred Riddle for helping a disorganized woman buy a car. I was pleased with all the service I got that day I brought my car and every time More

by BECKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Riddle
Nov 28, 2015 -

Cumberland Toyota responded

It is so nice of you to provide such great feedback to us at Cumberland Toyota. It truly makes us happy to know that our customers are satisfied. Thank you for allowing us to know that we have achieved that goal. We look forward to serving you in the future. Sincerely, Ryan Corner E Commerce Director

November 25, 2015

Good.. Friendly.. Fast The price was great! Low miles and the warranty is awesome! I got a good enterest rate. My salesman Chad was informative- called back in a timely mann More

by Careasa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Hancock, Wayne Chaffin
Nov 28, 2015 -

Cumberland Toyota responded

Thank you so much for such warm, kind words! We are happy to know that Chad and Wayne able to provide you with such an outstanding customer experience. We look forward to serving your for many years to come. Thank you! Sincerely, Ryan Corner E Commerce Director

November 24, 2015

Rav 4 Lease I gave the highest rating because Josh was wonderful to work with and the dealership was also. They were very helpful and friendly, no long waiting t More

by lwheeler18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Nov 28, 2015 -

Cumberland Toyota responded

It makes our day to hear that Josh was able to provide you with a great experience at Cumberland Toyota. We look forward to seeing you again soon! Please don’t hesitate to let us know if there is anything you need for your new vehicle. Sincerely, Ryan Corner E Commerce Director

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