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Cumberland Toyota

Cookeville, TN

4.5
2,996 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,996 Reviews of Cumberland Toyota

November 19, 2015

Best Darn Car-Buying Experience EVER!!! Josh Lawson is, without a doubt, extremely professional and technically proficient. My experience was quick and enjoyable. Very knowledgable. Fantasti More

by oldsouth13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Nov 28, 2015 -

Cumberland Toyota responded

We would like to sincerely thank you for taking your time to give us a review. We strive to provide excellent service to all of our guests and we love to know when we’ve succeeded. I will be sure to share your feedback with Josh and the team! Thank you again for your review. Respectfully, E Commerce Director Ryan Corner

November 18, 2015

We love our Big Orange Country Toyota Truck! First let me say we are sorry for taking so long to tell you about our experience with Philip Re. We were out with nothing to do, so we made a stop j More

by Shirley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hall, Wayne Chaffin, Philip Re
Nov 28, 2015 -

Cumberland Toyota responded

We are so thankful that you enjoyed our staff while purchasing your vehicle with us. We aim high when it comes to customer satisfaction, and by the sounds of it we hit our target. Thank you so much for sharing your experience with us. Respectfully, E Commerce Director Ryan Corner

November 17, 2015

2007 Tahoe I do not enjoy the buying a vehicle experience at all. However, our salesman made this experience a good one. He took very good care of us and with More

by Alderman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Booher
Nov 28, 2015 -

Cumberland Toyota responded

I am pleased to hear that Tommy was able to help you through the buying process and make your visit to the dealership an enjoyable one. We truly value your business, and we look forward to working with you again in the future. Thank you for choosing Cumberland Toyota, and welcome to the family! Respectfully, E Commerce Director Ryan Corner

November 16, 2015

It was a stress free experance everyone was so friendly. This is the first time I have ever purchased at Toyato,Travis Fitzpatick made it so nice,he was so helpful and made everything much easier than others More

by Judystover65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Nov 28, 2015 -

Cumberland Toyota responded

We are grateful for you taking the time to share your experience with us and this audience. Our goal is to provide the best possible sales experience to all of our customers. We are happy you to hear you received our best. Feel free to reach out to us in the future for any of your automotive needs. Respectfully, E Commerce Director Ryan Corner

November 15, 2015

2015 Toyota Sienna !! Buying a car isn't easy at all and Im sure everyone can agree on that, but when you go to a dealership that takes care of you and doesn't rush you, it More

by edmonds5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Nov 28, 2015 -

Cumberland Toyota responded

Hey there! Thank You so very much for this 5 star review! We always love hearing from our customers. It certainly sounds like John upheld the excellence that we at Cumberland Toyota strives to provide every time. We hope you are enjoying the new purchase! Welcome to the Cumberland family, we look forward to working with you Respectfully, E Commerce Director Ryan Corner

November 14, 2015

Fantistic Bargain with Expertis Honesty with Cars This is my seventh car that I have bought with the salesman Fred Riddle. Since me and my family moved here to Cookeville 16 years ago ;Fred Riddle wa More

by LeyvaKopin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Riddle
Nov 28, 2015 -

Cumberland Toyota responded

Guest feedback is so important to us, so thank you for taking the time to tell us about your experience working with Fred. We are so happy that you love your new vehicle and look forward to working with you again in the future. Best, Sincerely, Ryan Corner E Commerce Director

November 14, 2015

2016 Toyota Highlander This is the fifth vehicle we have purchased from Josh Lawson at Cumberland Toyota. Josh always provides excellent customer service and made our buying More

by TOAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Nov 28, 2015 -

Cumberland Toyota responded

Your recommendation means a great deal to us, as we strive to provide all of our guests with a stand out experience. Please let us know if you have any questions regarding your new Highlander! Respectfully, E Commerce Director Ryan Corner

November 13, 2015

Very easy and stress free Ryan was amazing, he took care of everything, I got the car I wanted at a price lower than I expected without haggling. The experience was stress free More

by Akolb0106
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
Nov 28, 2015 -

Cumberland Toyota responded

Thank you so much for such warm, kind words! We are happy to know that we were able to provide you with such an outstanding customer experience. We look forward to serving your for many years to come. Thank you! Sincerely, Ryan Corner E Commerce Director

November 13, 2015

another suv Very happy with Mike McCoin second time buying a vehicle off of him and very pleased with the Toyota that I just recently purchased about a week ago. More

by Debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McCoin
Nov 28, 2015 -

Cumberland Toyota responded

Thanks so much for your feedback and for recognizing Mike in your review. We hope you are enjoying your new vehicle. . Please let us know if there is anything we can help you with in the future. Welcome to the Cumberland family. Sincerely, Ryan Corner E Commerce Director

November 12, 2015

Great experience This is my second vehicle purchase from Kirby and it was better then the first. I walked on the lot with 2 cars in mind. I drove both and knew instant More

by Jamielynnjoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirby Beverly
Nov 28, 2015 -

Cumberland Toyota responded

It makes our day to hear that Kirby was able to provide you with an excellent experience at Cumberland Toyota! Please don’t hesitate to let us know if we can further assist with your vehicle needs in any way. Sincerely, Ryan Corner E Commerce Director

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