Back

Cumberland Toyota

Cookeville, TN

4.5
2,996 Reviews

1540 Interstate Dr

Cookeville, TN

38501

Directions

By Type

2,996 Reviews of Cumberland Toyota

November 12, 2015

"My First Toyota" My First Toyota When I began looking for a new car, I started with Toyota. Several of my family members have been longtime Toyota owners. I have More

by Penny123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Nov 28, 2015 -

Cumberland Toyota responded

Thank you for taking the time to write such a great review. We are glad to hear that John took great care of you. If you should need anything in the, please let us know. Sincerely, Ryan Corner E Commerce Director

November 11, 2015

New Toyota Camry Fred Riddle was extremely helpful in getting the information to me while I was deciding between a RAV-4 and a Camry. After test driving both vehicles, More

by nana1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Riddle, Wayne Chaffin
Nov 28, 2015 -

Cumberland Toyota responded

Hey there! Thank You so much for the 5 star review! We will share your kind words with -Fred and Wayne. Enjoy your new car. Welcome to the Cumberland family. Respectfully, E Commerce Director Ryan Corner

November 11, 2015

I brought a Prius V package 3. Odell answered my questions! Odell was very helpful, thoughtful and kind. He explained the deal so I could understand. He was not pushy and rude but was very understanding Ellen More

by ellen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Odell Braswell
Nov 28, 2015 -

Cumberland Toyota responded

It makes our day to hear that Odell was able to provide you with a great experience at Cumberland Toyota. We look forward to seeing you again soon! Please don’t hesitate to let us know if there is anything you need for your new vehicle. Sincerely, Ryan Corner E Commerce Director

November 10, 2015

Purchase of used car Thank you Jonathon for your assistance in my purchase of a Camry used car. You went out of your way to help...even on Sunday when you were closed. Yo More

by barbara 148
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Chaffin, Kyle Potter, Jonathon Norsworthy
Nov 28, 2015 -

Cumberland Toyota responded

It is so nice of you to provide such great feedback to us at Cumberland Toyota. It truly makes us happy to know that our customers are satisfied. Thank you for allowing us to know that we have achieved that goal. We look forward to serving you in the future. Sincerely, Ryan Corner E Commerce Director

November 09, 2015

Travis was very helpful! Our salesman Travis was willing to help us find the right car for us. He spent majority of his afternoon trying to help us find the right car and he More

by Momof3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Nov 28, 2015 -

Cumberland Toyota responded

Thanks for taking the time to leave us a review. We are happy to hear you had an excellent experience with Travis. Please let us know if there is anything we can help you with in the future. We hope you are enjoying your new purchase Sincerely, Ryan Corner E Commerce Director

November 08, 2015

Best dealership to buy a used certified Toyota We have recently bought a used certified 2014 Toyota Corolla S! This is our second time buying a used Toyota Corolla in 15years at this same dealer! W More

by Extremely Satisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hall, Tommy Booher, Wayne Chaffin
Nov 28, 2015 -

Cumberland Toyota responded

Thank you so much for your glowing review of our dealership and our team. It was truly our pleasure to serve you and we look forward to doing so for many years to come. Thanks again for your business and welcome to the Cumberland Toyota family. Respectfully, E Commerce Director Ryan Corner

November 08, 2015

I had a great experience at Cumberland Toyota, Cookeville Tn Fred sold me a Toyota Tacoma It sounds and run awesome. He was very good in explaining the details of the truck with a wonderful attitude without bein More

by barnaby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Riddle
Nov 28, 2015 -

Cumberland Toyota responded

Thank you so much for this fantastic review! Fred is a great person to work with. We pride ourselves on providing excellent service in every transaction. Thank You for the recommendations as well! Welcome to the Cumberland family. Respectfully, E Commerce Director Ryan Corner

November 08, 2015

outstanding service! I came in to do a typical oil change and ended up leaving with my new 2015 rav4 since my lease was about up on my other car. Mr Fred went above and be More

by jcollins16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Riddle
Nov 28, 2015 -

Cumberland Toyota responded

Thank you for the review of our dealership and our team. It was our pleasure to serve you and we are thrilled that you were able to find the perfect vehicle for your family. Thanks again for your business and welcome to the Cumberland family! Sincerely, Ryan Corner E Commerce Director

November 08, 2015

Experience purchasing 20115 Toyota RAV-4 Meet Philip Re at the dealership to test drive a new RAV-4. Very knowledgeable and helpful with all questions. Took vehicle on a test drive. Reques More

by Transamerica
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Re
Nov 28, 2015 -

Cumberland Toyota responded

Thank you for taking the time to review our dealership. We are pleased to hear that you enjoyed your experience here with us. We look forward to working with you in the future! Sincerely, Ryan Corner E Commerce Director

November 07, 2015

Awesome Buying Experience!! My family convinced me to trade my Ford Edge in for a Toyota RAV4 Limited. My daughter owns a Toyota Camry and my husband owns a 4 Runner. They both l More

by Mebsleepless
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Odell Braswell, Brandon Davidson, Wayne Chaffin, Philip Re
Nov 28, 2015 -

Cumberland Toyota responded

Thank you for taking the time to share your experience. We appreciate your business and glad that you had an excellent experience. We feel like our job is just beginning when you buy a car from Cumberland Toyota. Hope you enjoy your new Rav 4 and welcome to the Cumberland family. Respectfully, E Commerce Director Ryan Corner

...
242
...