
Cumberland Toyota
Cookeville, TN
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2,996 Reviews of Cumberland Toyota
Very helpful in determining my battery issue even though I didn’t have an appointment. My only dissatisfaction was the outrageous cost of a battery replacement. I didn’t have an appointment. My only dissatisfaction was the outrageous cost of a battery replacement. More
Wish they had someone working the service center desk when vehicles arrive. There was no one there when I arrived and no sign telling me to go inside and check in. Most Toyota service centers have employ when vehicles arrive. There was no one there when I arrived and no sign telling me to go inside and check in. Most Toyota service centers have employees working the area at all times. I wasted a good amount of time waiting and when someone did walk by they didn’t even bother to ask if I needed help till they started to walk away. More
There is a problem, they recognize it as a problem but since it didn’t show up in the diagnosis (no red lights) they said they couldn’t do anything. The wouldn’t even be my advocate to corporate. Not sati since it didn’t show up in the diagnosis (no red lights) they said they couldn’t do anything. The wouldn’t even be my advocate to corporate. Not satisfied with your “customer service”! What a sham. R. Betts More
Always friendly and considerate! !Have always been pleased with the Toyota dealership especially in the service department!! !Have always been pleased with the Toyota dealership especially in the service department!! More
Cumberland Automotive got me in to change spark plugs and routine tune up in a 2018 Tacoma.. The friendly staff got me in and out quickly. I am glad I chose Cumberland Automotive for my vehicle purchase routine tune up in a 2018 Tacoma.. The friendly staff got me in and out quickly. I am glad I chose Cumberland Automotive for my vehicle purchase and service. More