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D'Addario Nissan

Shelton, CT

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100 Reviews

329 Bridgeport Avenue

Shelton, CT

06484

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100 Reviews of D'Addario Nissan

March 22, 2015

Worst experience ever Unfriendly. I walked in with cash. Maurice was uninterested, or rather disinterested. Never even asked for my name. Tried to sell me a mre expensive More

by Darwin
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Rebecca Lindsay, Maurice Gatling
March 15, 2015

don't waste you're time Stay away from this dealership these people make up there own in house and do not follow Nissan guidelines I have a full Nissan extended warranty all More

by serg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ed Crutchfield
March 04, 2015

Bad experience We ended up buying a car at another dealer. . They offered us a rate that was 3 points higher than the rate offered on the Nissan website. Waited 40 m More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not listed, Andre Gach
Mar 06, 2015 -

D'Addario Nissan responded

Jeff, So sorry to here that we were not able to come to term's on your Pathfinder purchase but we are happy to here that you were able to find the rate and terms you were looking for. At D'addario Nissan we strive to fulfill all our customers needs but at times we are unable to meet all expectations and in your case we were trying to give you the best deal we could on the price since Nissan offers a larger rebate in lieu of the 0% interest rate. We wish you the best with your new purchase and if there is anything we can help with in the future please feel free to visit us again. Andre Gach GSM

Mar 06, 2015 -

Jeff responded

I would have been content to leave my review as is but the response from the dealer is not accurate. Even with the "rebate"The price we were offered was more than what the other dealer offered and we still got the lower percentage rate ( the same rate that is advertised by Nissan. The sales person tried to hide the rate they were offering by only showing us a hand written quote about how much our monthly payment was. I was very clear in my expectations as the other way we would have gone was to pay for the car out of our home E line ( which had a better rate and the interest is tax deductible) the offer they gave me was for 3.9%. . We went there twice and had poor experiences both times. We went in ready to buy the car, knew what it was going to cost and we had already purchased a car from this dealer( and were very happy with them until this set of recent experiences.)

February 20, 2015

Best car buying experience I ever had! From begining to end it was a very smooth process. Rebecca was very accomidating providing timely responces to all my emails. The prcing was very comp More

by BxJoey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed, Martinez, Rebecca Lindsay
August 19, 2014

Great Experience! A++++++ I was looking for specific car and found one in D'Addario Nissan. I did all negation online via e-mails with Rebecca Lindsay. And only come ones to p More

by lenka12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Lindsay
August 05, 2014

Best new car buying experience ever. Negotiated the deal online and via e-mails and a couple of phone calls. They went the extra mile (literally, they found my car at a New Hampshire de More

by arego1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luigi, Rebecca Lindsay, Mike Swiattouski
July 12, 2014

No reason to visit ANY other dealer Level of service and the people are second to none. We have been D'Addario customers since 2002 and this is our 5th Nissan. The service department is More

by Sandygatz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom D'Addario, Eric, Darnell, Ed Crutchfield, Andre Gach, Matt Edmonds, Angelo Pegnidopoulos
April 28, 2014

Great Service Was dealing with another dealership ( In Middlebury).. They never called back when they said they would, salesman at the other dealer was clueless More

by Mase1254
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck, Rebecca Lindsay
March 24, 2014

I have bought 2 brand new vehicles (2012 frontier, 2011 Rogue) at D'Addario Nissan. I was considering trading in my 2012 Frontier for a new 2014 Frontier. I was waiting for the used car manager Dan D'Add More

by RCH7048
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan D'Addario
Mar 25, 2014 -

D'Addario Nissan responded

Buying a car isn’t always easy for the customer or the dealership, but at D’Addario Nissan our #1 goal is to provide our customers with the best car buying experience and customer service. We are proud to be a six time Nissan Award of Excellence winner, which is based on achieving the highest customer satisfaction scores in the country. At D’Addario Nissan we treat people with the respect that we would want in return, but when a customer threatens, disrespects, and insults everyone he comes in contact with during the process sometimes the best thing to do is walk away. We wish you well!

February 27, 2014

I just bought my car yesterday. I had the best experience ever!!!! Its started by looking at cars on my cellphone Sunday. Monday I had received an Email from Rebecca Lindsay, with the usual "thank you for yo More

by solivera87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Lindsay, Mike Swiattouski