DARCARS Chrysler Dodge Jeep RAM of New Carrollton

My recent buying experience at Darcars Jeep New Carrollton was one of the best car buying experiences I’ve ever had. This was the 25th vehicle I’ve purchased in my life and was better than my p Carrollton was one of the best car buying experiences I’ve ever had. This was the 25th vehicle I’ve purchased in my life and was better than my prior excellent experiences with Mercedes, Acura and Infiniti. My initial contact was with sales person Caesy Rivera by phone and he was very informative about the Darcars pricing strategy and verifying the 2020 Grand Cherokee High Altitude (w/5.7L Hemi) I was interested in was available. I was unable to travel the 1.5 hours to the dealership till this past Friday (9 Oct). Upon arrival and after being introduced to sales managers Frankie and Tim, Caesy explained features of the vehicle (this was my first time driving a Grand Cherokee) and the basic outline of where we were going on the test drive. The Grand Cherokee was quite impressive. Upon return to the dealership, Caesy provided the dealerships initial sales write up. I was impressed with their first offer on the F150 I was trading in. The Darcars sales price of the Grand Cherokee was quite fair based upon my several weeks of research. After a brief discussion with Frankie (Semper Fi!), we were able to come to an acceptable compromise on pricing of both the Grand Cherokee and my F150 trade in. This occurred in <5 minutes of start of negotiations! Amazing!!! To add more greatness to this transaction, when I met with Andrew in F & I, he was prepared for me, had pertinent documents laid out and explained extended warranty options. I already had pre-approved financing with my bank, so that merely streamlined the process. Andrew was very professional – as are all of the folks I interacted with at Darcars New Carrollton! The vast inventory selection (they were the only dealer within 75 miles with Hemi powered High Altitudes – and they had four of them) and wonderful sales professionals at Darcars New Carrollton certainly made my 1.5 hour drive each way well worth the effort and time invested. More

Stephen Slater (not listed below) helped my wife and I find the perfect truck. Completely enjoyable experience. He wasn't pushy at all, he calmly walked us through all the features and let us test drive find the perfect truck. Completely enjoyable experience. He wasn't pushy at all, he calmly walked us through all the features and let us test drive as much as we needed. When they didn't have the exact right truck on the lot, we worked together and found one across town and worked out an amazing deal. When it was finally time to purchase the car, Andrew (sales Manage) was polite, prompt, and very efficient, in and out super fast. Great experience! More

Awesome Experience Drove from NOVA to buy a new Durango, after being to 2 other dealerships I was hoping for a easy experience. The team here was awesome, walked me thou Drove from NOVA to buy a new Durango, after being to 2 other dealerships I was hoping for a easy experience. The team here was awesome, walked me though all the steps and were very professional. Best experience I have had in along time at a dealership. Thanks!! More

New Dodge Durango Sales Agent was very nice and eager to help me through the new car purchasing process. The whole Darcar's staff I dealt with was great. Sales Agent was very nice and eager to help me through the new car purchasing process. The whole Darcar's staff I dealt with was great. More

I highly recommend Dar car Jeep Dodge. The Sales and Managment team were well versed with knowledge of their products as well as very professional with negation. I highly recommend Tim Ralston and Joann Managment team were well versed with knowledge of their products as well as very professional with negation. I highly recommend Tim Ralston and Joanne St. Hilaire More

Love Our Jeep Willy! My husband and I were pleased with the service we received at this dealership. We purchased a 2020 Jeep Willy that we LOVE. This is our family's third My husband and I were pleased with the service we received at this dealership. We purchased a 2020 Jeep Willy that we LOVE. This is our family's third Jeep and the best one yet! We are thankful for the assistance we received from Joanne, Andrew and the manager making this purchase happen. Also want to say that Martin was a great help with scheduling our Jeep's upgrades. More

Great Experience I came to this dealership because of the rudeness I experienced at another Jeep dealership, and I'm glad I did. I was very pleased with my salesperso I came to this dealership because of the rudeness I experienced at another Jeep dealership, and I'm glad I did. I was very pleased with my salesperson JoAnne and manager Cedrick. They answered all my questions, and were patient when I was deciding. (New car is a big decision). I love my new SUV, (Grand Cherokee Trailhawk) and even though it was late they assisted me with setting up some of the SUV features. JoAnne & Cerdrick were very pleasant and great people to work with. More

New van purchase Great staff, Steve Kemp my salesperson was informative and helped me pick the right model for my business. Kenny Wright in financing had me in and out Great staff, Steve Kemp my salesperson was informative and helped me pick the right model for my business. Kenny Wright in financing had me in and out quickly. The location is over a half hour from my home but worth the time. More

Our sales experience I purchased a Truck from here a year ago and have been happy with the truck. My Wife needed a vehicle and the first thing I could think of was to go t I purchased a Truck from here a year ago and have been happy with the truck. My Wife needed a vehicle and the first thing I could think of was to go to Darcars and see if my salesperson could work his magic again. My salesperson was quite knowledgeable and had received numerous awards so I was sad to hear that he had moved on. Steve stood up and introduced himself and welcomed me into the dealership. We talked and he asked if I knew what I wanted and offered various solutions to our questions. He even extended the reach by searching other dealerships to accommodate our budget. It has always been said that an informed customer is the best customer. Steve helped us and with his knowledge we were able to purchase a new vehicle that very day. I do recommend him as he is pleasant to talk to as well as explaining the features of the various vehicles. Most definitely seek Steve out for your visit to Darcars. Military should notify them that you have served and they will try their best to accommodate you! Wesley More

Excellent I had good experience and excellent atención Steve Ken is very professional sales , he let me know everything about my new Ram and help me on everyt I had good experience and excellent atención Steve Ken is very professional sales , he let me know everything about my new Ram and help me on everything. Thanks Att. Vicente Argueta More