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DARCARS Chrysler Dodge Jeep RAM of New Carrollton

New Carrollton, MD

3.3
109 Reviews

8100 Annapolis Road

New Carrollton, MD

20784

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Showing 109 reviews

March 10, 2019

Nyte45 Love the dealership, love the customer service personal, they tried to work with me, on my service Maintanance. Very knowledgeable, the service was fa More

by Nyte45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Chinarra, Service advisor.
Mar 10, 2019 -

DARCARS Chrysler Dodge Jeep RAM of New Carrollton responded

We're glad that you enjoyed your service experience with us. Our team is always happy to help you with your vehicle. We look forward to your next visit.

March 02, 2019

Great service Love all that staff ! They all are very helpful since I been going to them and all are informative with the time and the service needed at hand More

by Javon123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Erbe, Mike King, Malcolm Proctor, Roland Ea, Bryan Cain, Brian Aliff, Tim O'brien, Sydney Norris
Mar 02, 2019 -

DARCARS Chrysler Dodge Jeep RAM of New Carrollton responded

Thank you for the kind words and excellent rating. We hope to see you again, soon.

January 23, 2019

Excellent Customer Service I met Bryan 2 years ago, an awesome Service Manager. He is kind, respectful and goes above and beyond for his customers. We need more like him. More

by Conley32759
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Cain, Olu Anjou, Glen Jones
Jan 24, 2019 -

DARCARS Chrysler Dodge Jeep RAM of New Carrollton responded

We apprecaite you taking the time to leave us a positive review and rating! We are happy to know that your experience with us went well and that Bryan was an awesome Service Manager! It is great that Bryan was kind, respectful, and went above and beyond to provide great service. We hope to see you again soon. Thank you, DARCARS Customer Relations

January 07, 2019

Absolutely worst experience & Racist I came to trade in my vehicle with sales person Steve. He lied and stated he took a payoff over the phone when my old car company indeed faxed him a q More

by Luvjoyy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kenneth Wright, Steve Kemp
Jan 07, 2019 -

DARCARS Chrysler Dodge Jeep RAM of New Carrollton responded

We are very sorry that this was your experience. We understand that you have been in contact with the general manager of the dealership and are working things out. If there is anything more that we can do for you please let us know. DARCARS Customer Relations

January 02, 2019

Good Service Mr. Lambert provided good service and descriptions of the variances between Jeep models. Frankie went above and worked hard to obtain a good deal for More

by Mhuntington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Lambert, Frankie Gachelin, Olu Anjou
Jan 03, 2019 -

DARCARS Chrysler Dodge Jeep RAM of New Carrollton responded

Thank you for the excellent review! We will be sure to thank Frankie for helping you get a good deal on the model you wanted. We look forward to your next visit! Best, Thank you, DARCARS Customer Relations

December 23, 2018

Great deal Although it did take kind of a long time to buy my car, that is to be expected. The staff was friendly and did what it took to close the deal with m More

by SLK000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santos and Jarrett (Jarrod? Sp?), Olu Anjou
Dec 24, 2018 -

DARCARS Chrysler Dodge Jeep RAM of New Carrollton responded

We appreciate you taking the time to leave us your feedback! We are glad to know that our staff was friendly, patient, attentive and found you the best deal. We truly hope that you will continue to visit us in the future! Happy Holidays! Thank you, DARCARS Customer Relations

December 13, 2018

Required Warranty Work Took by vehicle three times to get warranty service, Always an excuse to fix I was required to go to a different dealership. STAY AWAY!!, Service Ma More

by JAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Manger Sucked for customer service
Dec 27, 2018 -

DARCARS Chrysler Dodge Jeep RAM of New Carrollton responded

We are very sorry to hear that you are disappointed with our service department. If we can get some details about your experience we will look into this and assist if we can. Your feedback is important to us and allows us to improve so we would appreciate hearing from you. Thank you - DARCARS Customer Relations

November 28, 2018

Very Professional!!! Herbert was very professional and knowledgeable. He explained every detail to me about the vehicle and about financing. He made our car buying exper More

by Thea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herbert Ventura, Olu Anjou
Nov 29, 2018 -

DARCARS Chrysler Dodge Jeep RAM of New Carrollton responded

Thank you for taking the time to share your experience with us! We'll be sure to thank Herbert for taking excellent care of you. Thank you, DARCARS Customer Relations

November 28, 2018

Very patient and experience. Dealer was very patient with us, answers every questions and explains clearly for us to understand the deal that was given to us. Very friendly with u More

by genevievebah@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Teye
Nov 29, 2018 -

DARCARS Chrysler Dodge Jeep RAM of New Carrollton responded

Thank you for sharing! It is our pleasure to provide you with an excellent experience. We hope to see you again! Thank you, DARCARS Customer Relations

November 28, 2018

Best service It was my first time at darcar but I don't feel like first time because of the best customer service, and great personality of the staff especially m More

by Zemalove27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Kemp
Nov 29, 2018 -

DARCARS Chrysler Dodge Jeep RAM of New Carrollton responded

Thank you for reviewing us! It was truly a pleasure working with you! Come back and see us anytime.

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