DARCARS Chrysler Jeep of Waldorf

Upon arrival , I was greeted courteously and John Zweifel took the time to listen to our needs and gave us the car we wanted. No sales pitch, no gimmick, just straight listening to our needs . I will defini took the time to listen to our needs and gave us the car we wanted. No sales pitch, no gimmick, just straight listening to our needs . I will definitely recommend friends and relatives, co worker and all those who want great service to visit your dealership. Thanks Teresa Thomas More

I have been searching for a new car over the past month and have stopped off at over 15 different dealers within the Virginia/Maryland area. DARCARs Chrysler of Waldorf was by far the most accommodating d and have stopped off at over 15 different dealers within the Virginia/Maryland area. DARCARs Chrysler of Waldorf was by far the most accommodating dealer that I came across. In fact, I drove 3 and a half hours just to verify that their pricing wasn't just a marketing scheme as my Jeep Grand Cherokee 2013 was more than 3 grand higher at any other dealer. I will not only recommend this place to people in the Maryland area, but I would strongly recommend anyone to visit this dealer in particular if you are looking to get straight forward answers from people aka Brian Villanueva that have the knowledge and wherewithal to back what DARCAR as a company represents. More

Having purchased several vehicles from this dealership, it goes without saying that from the manager to the service department, Darcars has an excellent team. I would certainly continue to purchase from t it goes without saying that from the manager to the service department, Darcars has an excellent team. I would certainly continue to purchase from this dealer and would also recommend this dealer to anyone I know who is in the market for a new vehicle. Kudos to Waldorf Chrysler! More

The dealership was very friendly and accomadating. I was looking for a certain vehicle and they found what I want and more. I will return. looking for a certain vehicle and they found what I want and more. I will return. More

About 2 weeks ago fluid was leaking from underneath the hood of my Grand Cherokee. New to the area, I took it into your dealership where they looked at my jeep and gave me an estimate for the repair. I und hood of my Grand Cherokee. New to the area, I took it into your dealership where they looked at my jeep and gave me an estimate for the repair. I understood it would cost me $62 for them to look at my Jeep and that cost would be waived if I agreed to get my Jeep fixed at your dealership. Well the service worked told me that I needed a new water pump and a new thermostat and that it would cost $750 to repair. I am not a mechanic but something told me that the price was way too much. I said I would just take my Jeep somewhere else to get it fixed. I ended up taking it to Gerry Epps Auto Body in White Plains and he fixed it for me for $301, had my jeep back to me in less than 24 hours and also said there was NOTHING wrong with my thermostat. The real reason as to why I am writing you is due to my last incident with your service shop. About a week after getting my water pump fixed, I lost the key to my Jeep. I had to have it towed to your dealership to get a new key made. I was told over the phone that it would be $60 for the key and $60 for the programming. I called back the next day to remind the service workers that I ONLY needed a key made and not the remote. The service guy then told me the cost would be around $200. I had to correct him and mention the quoted cost from the day before and his response was, "Umm... yeah, I think you're probably right. I'm not exactly sure of the cost." In my opinion, when a customer calls about a specific item, the service guy should be able to give an exact price especially when it is JUST a key being made. Well, when I went to pick my Jeep up with the new key, I was charged $153 with $31 charges as a misc. charge. The charge was only explained to the lady who took my payment when she called over as a shop charge they couldn't get around. What shop charge is there that they couldn't get around when programming a key?!?! Anyhow, when I went to my Jeep and sat down, I saw that my original key was placed between my wiper blade and windshield. The service worker never mentioned they found my key and made a new key even knowing that my Jeep was towed there JUST to get a new key made. I feel that service and communication should have been MUCH, MUCH better. More

Clearly a FIVE star dealership. Our salesman John was fantastic with no pressure at all as well as attentive, patient and knowledgeable. Our experience in the greater D.C. Metro area has been deplorable fantastic with no pressure at all as well as attentive, patient and knowledgeable. Our experience in the greater D.C. Metro area has been deplorable at new car dealerships. My hope has been restored with good faith practices from a great dealership. If you live in VA do yourself justice and drive to Waldorf and see John at the Chrysler Jeep dealership. The General Manager was fantastic as well and again never put any pressure on the sale. If you have not driven a 2011 Jeep Grand Cherokee I highly recommend you do before you pluck down 70 grand on a land cruiser. Hands down the new Jeep Grand Cherokee has set a new bar for the SUV. I would highly recommend this dealership. They are clearly head and shoulders above any other dealership in the Metro area. We are delighted and the Jeep Overland is incredible. Thanks for restoring my faith in US automakers and US owned dealerships. Tim form Northern Virginia. More

I have brought several new cars over the years. This was I have brought several new cars over the years. This was without a doubt the most pleasing experience I have had with a new car dealer. My salesman I have brought several new cars over the years. This was without a doubt the most pleasing experience I have had with a new car dealer. My salesman John was friendly, professional, courteous and informative. John answered all my questions and made it clear they wanted to sell me a car at a price I would be happy with. When I went into the showroom I told them I was looking for a small SUV and how much I was prepared to spend, did they have something that they could make work. They never tried to push me pass the $$$ amount I mentioned. I test drove a sedan and an SUV and choose the JEEP Patriot. The financial manager was just as helpful in explaining all my options and making sure I received the best financing for my situation. For once I left a dealership withou feeling stressed out. With the rebates and other discounts I received I was extremely happy with my deal and would recommend this dealership to family and friends. More

NO! I would not recommend wasting time at waldorf chrysler. The salesman (john zweitel) rambled incessently, inaccruately, lied freely, and insulted both my wife and father in law, after ignoring th chrysler. The salesman (john zweitel) rambled incessently, inaccruately, lied freely, and insulted both my wife and father in law, after ignoring them. And after all that, quoted a price $7000 over the selling price on the same vehicle that my father in law had purchased 5 months ago at the same dealership. I looked at a used Miata three years ago and caught the salesman in three lies as well. They won't get a third chance from me. More