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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,286 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,286 reviews

April 05, 2024

Friendly and attentive service, the estimate was explained fully ahead of time. Too bad they no longer have small breakfast treats while we wait. More

by Gdad321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Stock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

DARCARS Lexus of Englewood responded

We're glad to know you appreciated our friendly and attentive service at DARCARS Lexus of Englewood. We'll take your feedback about the breakfast treats into consideration - thanks for sharing!

April 03, 2024

A very nice facility but parking is a nightmare. I had to park on the street with my loaner car More

by Mariafl8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Kandil
Apr 04, 2024 -

DARCARS Lexus of Englewood responded

Maria, thank you for leaving DARCARS Lexus of Englewood a five-star review! We apologize for any issues you had with parking and will share this feedback with the team to help us improve. Have a good rest of your day!

March 27, 2024

I will start this review with the only positive aspect of My experience with Lexus of Englewood: Grace. I believe she is the receptionist and she is the only person who has genuinely attempted to provide any More

by ytogunde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yoselin Moreno
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2024

A very nice place they are very nice people and professional people a very good work More

by cecilio5492
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Lipper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Gaviola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

DARCARS Lexus of Englewood responded

We really appreciate you taking the time to leave DARCARS Lexus of Englewood this awesome review, thank you!

March 19, 2024

I come from New York City to service my Lexus. It’s such a pleasant experience. Englewood NJ is beautiful and the Lexus dealership here is even better. More

by peter8lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Aguilar
Mar 19, 2024 -

DARCARS Lexus of Englewood responded

Peter, we're delighted to know you had a pleasant experience at DARCARS Lexus of Englewood. We appreciate your kind words and look forward to seeing you again!

March 19, 2024

Sales rep Natalia Jiminez is the absolute best. No pressure, fully informed, extremely helpful & committed. Natalia is a pleasure to do business with. After over 20 years of being a customer of the More

by MPK7
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Natalia Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Lipper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

DARCARS Lexus of Englewood responded

We're so glad to know that Natalia and our Service Department have been able to provide you with top-notch service over the years at DARCARS Lexus of Englewood. We appreciate your continued support and thank you for sharing this positive review!

March 13, 2024

Courteous and professional service. Gabriel Aguilar did a great job, will come back to service my GX with them again for sure. More

by tgolan1505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Aguilar
Mar 13, 2024 -

DARCARS Lexus of Englewood responded

We're delighted to know that Gabriel and our team at DARCARS Lexus of Englewood provided you with courteous and professional service. We look forward to seeing you again for your GX's future services! Safe travels until then!

March 11, 2024

Excellent service! Woodrow was professional, courteous and helpful. Service details were explained with updates on timing. Linda Foltis More

by Linda Foltis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woodrow McFadden
Mar 11, 2024 -

DARCARS Lexus of Englewood responded

Linda, we're glad to know Woodrow and our team at DARCARS Lexus of Englewood provided you with excellent service. Thanks for your feedback!

March 09, 2024

Grace and Luis are awesome! !! They always welcome their customers. Very friendly and warm. Thank you! More

by Sungjaeoh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
Mar 11, 2024 -

DARCARS Lexus of Englewood responded

Sungjaeoh, we're delighted to know that Grace and Luis provided you with such a warm welcome at DARCARS Lexus of Englewood. Thanks for your kind words!

March 08, 2024

Have been going to Lexus of Englewood / Darcars for years. Service is always top notch. Always kept informed and up to date on vehicle. Thank you Woodrow and Grace. Joy Rosenblatt More

by Mr_bob69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woodrow McFadden and Grace
Mar 08, 2024 -

DARCARS Lexus of Englewood responded

We're delighted to know that you've had consistently top-notch service at DARCARS Lexus of Englewood. We'll pass your thanks along to Woodrow and Grace!

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