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DARCARS Lexus of Englewood
Englewood, NJ
2,297 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,297 reviews
July 25, 2018
Service I have a excellent service in my last time at the dealer, everyone made my life easier, the enveroment at the dealer was very good. Thank you for yo I have a excellent service in my last time at the dealer, everyone made my life easier, the enveroment at the dealer was very good. Thank you for you excellent services and attention... More
by LUIS.LITHGOW
Employees Worked With
Alton Howell
July 25, 2018
Great service First time, they were great. Joe was my salesman when I bought my rav 4. Very polite and helpful. Service dept was quick. I will be back First time, they were great. Joe was my salesman when I bought my rav 4. Very polite and helpful. Service dept was quick. I will be back More
by Tommy917
Verified CustomerEmployees Worked With
Joseph Kalachian
July 25, 2018
Best car buying experience ever! The showroom was well-appointed clean and very professional-looking. The sales staff was courteous and knowledgeable and provided a very positive expe The showroom was well-appointed clean and very professional-looking. The sales staff was courteous and knowledgeable and provided a very positive experience. Finance process was smooth and expeditious. The delivery Tech guy was very knowledgeable courteous and pleasant to deal with. More
by jimdigiulio
Employees Worked With
Patti Zienowicz, David Vallejo, Carmine Demaio
July 25, 2018
Friendly and awesome staff I received excellent and friendly service from the moment I pulled into the garage. Transferring items from my car to the loaner and than back later o I received excellent and friendly service from the moment I pulled into the garage. Transferring items from my car to the loaner and than back later on was a breeze. A++++++ Willl return for sure! More
by CSHAPIRO56
Employees Worked With
July 25, 2018
Great Service. Very efficient and friendly Very good service. Nice loaner friendly service Nice loaner. Very pleased to see the car was washed. And left a full tank of gas. Thanks very muc Very good service. Nice loaner friendly service Nice loaner. Very pleased to see the car was washed. And left a full tank of gas. Thanks very much. Great experience More
by fred.castrovinci
Employees Worked With
George george
July 25, 2018
10,000 mile check up This dealership is outstanding. We bought 2 new lexus SUV’s within the last 8 months and are so are very happy with our purchases. Would highly rec This dealership is outstanding. We bought 2 new lexus SUV’s within the last 8 months and are so are very happy with our purchases. Would highly recommend!! More
by LTG
Employees Worked With
Chris Vasallo, Simone Morejon
July 24, 2018
Short and simple. Everything that was promised came true to form. Waiting area is comfortable and with the food and TV's everything goes by quickly while you wait for y Everything that was promised came true to form. Waiting area is comfortable and with the food and TV's everything goes by quickly while you wait for you car service to be completed. More
by ANGEL.REYES
Employees Worked With
Other Employees :
Sam Ghani, Alton Howell, Chris Lee, Dominic DiMartino, Vlada Grigoryeva, Chris Kim, John Guarnieri, Joe Kandil, Natalia Jimenez
July 24, 2018
Great place ... great service! Thanks so much Steve Tedesco and Mark Demaio for all of your help with my windshield and service and for arranging my loaner! You guys are the best! Thanks so much Steve Tedesco and Mark Demaio for all of your help with my windshield and service and for arranging my loaner! You guys are the best! More
by sbogosian
Employees Worked With
Steve Tedesco Mark Demaio
July 24, 2018
Greay Experience The dealership was very organized and I felt very comfortable inside. The cars on display helped me realize that I really wanted a Lexus. Ryan was ver The dealership was very organized and I felt very comfortable inside. The cars on display helped me realize that I really wanted a Lexus. Ryan was very helpful and helped me select the right car for my needs. More
by Ksook
Employees Worked With
July 23, 2018
Lack of communication and delay in getting car Everything was fine except that agent told me to pick up the car at 1. I arrived at one and didn’t get the car until 3:30. I didn’t receive any notifi Everything was fine except that agent told me to pick up the car at 1. I arrived at one and didn’t get the car until 3:30. I didn’t receive any notification from the service agent about the delay until I asked him one hour later. It also took another 30 minutes get an explanation. In addition, the explanation I got was that it was a busy morning and it felt like getting my car looked at wasn’t a priority at all. The lack of timely communication was not something I expected from a luxury dealership. Good thing the lobby was comfortable. More
by TONYHSU6188
Employees Worked With
Cannot remember
