DARCARS Lexus of Englewood

Very professional They are prompt and seem to enjoy as respect to there job.All appts made on the same day always have been granted therefore making it convenient for m They are prompt and seem to enjoy as respect to there job.All appts made on the same day always have been granted therefore making it convenient for me. More

Great buying experience! Vlada Grigoryeva was great to work with. The car was clean, warmed up, and ready for a test drive as soon as I arrived. Once I decided I wanted to pur Vlada Grigoryeva was great to work with. The car was clean, warmed up, and ready for a test drive as soon as I arrived. Once I decided I wanted to purchase the car, the buying process was smooth and professional. I never felt like I was being pressured or hustled like I have at other dealerships. Great job! More

Service was done in a professional manner. Vehicle picked up on time and returned at scheduled time. Courteous & friendly environment. Overall service area was done in a professional manner. Vehicle picked up on time and returned at scheduled time. Courteous & friendly environment. Overall service area comfortable&& very organized & clean. More

2500 miles Great service. Only hope it could be faster. My car set there after it was done my rep was busy with another customer. Not his fault Great service. Only hope it could be faster. My car set there after it was done my rep was busy with another customer. Not his fault More

5000 mike check up . My service rep, Peter Faltraco, always goes the extra mile to see that the service is thoroughly conducted. He got me in and out in about 1 hour. My service rep, Peter Faltraco, always goes the extra mile to see that the service is thoroughly conducted. He got me in and out in about 1 hour. More

Great love Lexus that’s why I buy Lexus. Best service everytime I go there. They are the best lexus of Englewood. When I have an issue they get it resolved with any problems. They are super Best service everytime I go there. They are the best lexus of Englewood. When I have an issue they get it resolved with any problems. They are super nice st lexus of Englewood the best. More

Great Service I recently bought my car here and have received great service since then. They are helpful and very friendly to deal with. I look forward to regula I recently bought my car here and have received great service since then. They are helpful and very friendly to deal with. I look forward to regularly maintaining my car here. More

My 8th Lexus Everyone at the dealership works hard to make sure that things go right.We have been with this dealership since it opened around 1990, and love the ca Everyone at the dealership works hard to make sure that things go right.We have been with this dealership since it opened around 1990, and love the car, The dealership, including Patti Z, and the service department, including Peter F. (I have already included my 5 Star ratings for Dominic D and Simone M.) It is a pleasure to go there. More

Great The rep was helpful and knowledgable and very attentive to my concerns. He was very professional and was extremely conscious of the time involved in t The rep was helpful and knowledgable and very attentive to my concerns. He was very professional and was extremely conscious of the time involved in the lease document transaction and explanation. More

Missed the mark of excellence Purchased a 09 rx with only 18k miles. Car is gorgeous as you would expect. I live 5 hrs away. Sales man Joe K was a good guy to deal with. I would Purchased a 09 rx with only 18k miles. Car is gorgeous as you would expect. I live 5 hrs away. Sales man Joe K was a good guy to deal with. I would work with him again. I put deposit on car and went for test drive. All good except tire pressure light was on. Was told would be fixed when I came back to pick up car. I discovered the car had a recall for a oil line problem I notified the service person and this recall was done prior to pick up. When I got the car the tire light was off. Driving home the light Came on hour later. Turns out the batteries in the sensors are failed/failing. Cost to replace about 900. This should have been caught prior to sale of the car. I worked with Lexus corporate to try to resolve locally and they have authorized for one of the 5 sensors to be replaced since the other 4 are not yet failed. I was promised all weather mats which did arrive at my house. I think if I lived locally I may have had better service under the 15 day warranty. The price of car was fair for all and I am very happy with it. Would have been perfect if they fixed the failing sensors prior to selling the car. Sad a small thing like this promulgated negative situation. given the distance from where I live I would have expected at the very least Lexus of englewood sending me the sensors where I would be willing to pay the labor here. More