DARCARS Lexus of Englewood

Very good customer service . Reasonable price and follow up. I recommend this dealership for others. Reasonable price and follow up. I recommend this dealership for others. More

We had made a previous stop at another Lexus dealer in NJ before we went to DarCars without success. I had seen a car for sale on cars.com where DarCars also advertises so I checked their web site to see if before we went to DarCars without success. I had seen a car for sale on cars.com where DarCars also advertises so I checked their web site to see if that car was current. Having driven from our home in NY we weren’t too happy about going to Englewood but we did. We were assigned to Mr. Adomo. It was a fortunate assignment for us. He is a pleasant guy, laid back, agreeable and glad to let you look over the car you are interested in without trying to force you into it. We got an acceptable deal and we purchased the car that day. There were a couple of minor glitches that came up a few days after the sale that I asked Mr. Adamo about and they were resolved promptly and to our great satisfaction. This was probably the most painless car purchase we ever made and it is our 5th Lexus. More

Always professional. Although I have an older model car, I feel more confident having it serviced here. Never disappointed. Although I have an older model car, I feel more confident having it serviced here. Never disappointed. More

I know this area from 2006, and front desk lady Grase are most helpful person. most helpful person. More

The service is exceptional! Everyone so polite and pleasant and Daniel Phillips kept me posted on what needed to be done abs time itvwitld take. The wait was long but I could ha Everyone so polite and pleasant and Daniel Phillips kept me posted on what needed to be done abs time itvwitld take. The wait was long but I could have dropped my car off but fishy kind the wait. I will definitely come back here for my next service. More

I had called so many dealers and made appointments, all of which were disappointing. On the day I bought my car, I went to 4 Lexxus dealerships before Darcars. I was totally exhausted but gave it one mor of which were disappointing. On the day I bought my car, I went to 4 Lexxus dealerships before Darcars. I was totally exhausted but gave it one more try. The moment you walk into Darcars, you can feel the professionalism and you are treated like royalty right from the front desk. James Adamo was waiting outside to show me the car and from the moment I met him, I knew I was in the right hands. His is beyond knowledgable on Lexus cars and a true professional. You just know when you meet him you are getting all the "right" information and you will be taken care of in the way you've never imagined. He exemplifies the old-fashioned respect this industry is missing. He is no pressure and doesn't need to be. Lexus is lucky to have him - he is a stellar representation of who you always felt Lexus was. (My 4 experiences before that were horrendous). If you read a negative review on this site about James, I can tell you it's not true. Customer service is everything to me and both this dealership and James have the best customer service I've experienced in a very long time. I love my car and the manner in which it was represented to me from start to finish. My expectations are very high, and the service I received was way beyond what I thought existed today, and I am so pleased. I have a wonderful car and had a wonderful experience. Thank you Darcars and thank you James! More

I have always had good service when I see Dan in service, and this visit did not disappoint. I was kept in the loop with status updates, and everything went as I was told it would. Thank you Dan! and this visit did not disappoint. I was kept in the loop with status updates, and everything went as I was told it would. Thank you Dan! More

Found my dream IS300 here. My family has purchased 2 cars from this location through the years and now I've added 1 of my own to the mix. James was professional and courteous My family has purchased 2 cars from this location through the years and now I've added 1 of my own to the mix. James was professional and courteous, made the process smooth. Would have been perfect if the tire pressure on the car was checked prior, had to take the car back only days after purchasing, turns out the tpms was faulty. Service was super quick and they got me in and out in less than an hour, so 5 stars for recovery and follow through. Thank you! More

We had a great experience with our preowned purchase from GARCARS Lexus of Englewood. Yvette was there supporting us from the beginning to the end. She was very professional, caring, and dedicated to make su GARCARS Lexus of Englewood. Yvette was there supporting us from the beginning to the end. She was very professional, caring, and dedicated to make sure our experience was very pleasant. The sales manager, Mitch, was also very helpful accommodating our needs and working with us on the final price of the car. I strongly recommend them! More

Dealership has great customer service (personnel) loaded with excellent pre-owned luxury Lexus automobiles. I am particular impressed with how clean and well-kept the dealership is, would highly recomme with excellent pre-owned luxury Lexus automobiles. I am particular impressed with how clean and well-kept the dealership is, would highly recommend a visit. James Adamo, is by far one of the best salesmen, he goes the extra mile for his customers, he is respectful, honest and prompt at returning phone calls. More