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DARCARS Lexus of Greenwich - Service Center

Greenwich, CT

4.9
91 Reviews

91 Reviews of DARCARS Lexus of Greenwich - Service Center

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March 11, 2022

Excellent service — happy Lexus experience from start to finish. Jeff and team terrific and helpful. More

by Ngreer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phone answered promptly and helpful.
Mar 11, 2022 -

DARCARS Lexus of Greenwich responded

It's so nice to hear how successful your recent visit to DARCARS Lexus of Greenwich was! Thank you for taking the time to commend Jeff and the team here, and we hope you'll continue to rely on us for all your future service needs!

March 11, 2022

This dealership staff makes you feel welcoming and provide immediate service. They also very knowledgeable about what will need to be done on the car and estimate the time it will take to get done More

by Pierrotab2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Archilla
Mar 13, 2022 -

DARCARS Lexus of Greenwich responded

It's excellent to hear that our team's informative and efficient care impressed you! We want the best for our guests at DARCARS Lexus of Greenwich, and we're happy that it shows. Thank you for putting your trust in our team to take care of your service needs, and we'll be here whenever you need us next!

March 09, 2022

Great service experience. Always great and easy to work with. Will highly recommend jeff to friends and family More

by Luis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

DARCARS Lexus of Greenwich responded

Thanks for the five-star review, Luis! We are delighted to hear you enjoyed your most recent service experience at DARCARS Lexus of Greenwich. Jeff is an excellent addition to our team, and we'll be sure to pass your thanks along. Until next time!

March 08, 2022

Jeff was very responsive and helpful today. Went above and beyond to make sure my car was perfect. Thank you! More

by Sherry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

DARCARS Lexus of Greenwich responded

Sherry, we're delighted to hear that Jeff and the DARCARS Lexus of Greenwich team delivered the accommodating and gratifying service we aim for! Thank you for your business and kind words - we hope to see you again!

March 08, 2022

Jeff greeted me at 725 this AM, 5 min. Before opening, explained what service my vehicle was going to be attended to, all the while the loaner was waiting for me to just drive away. To me More

by Barkeep52
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

DARCARS Lexus of Greenwich responded

Jim, we're delighted to hear that Jeff and the DARCARS Lexus of Greenwich team delivered the accommodating and gratifying service we aim for! Thank you for your business and kind words - we hope to see you again soon!

March 08, 2022

Worked with Jeff multiple times and he is always a pleasure to work with. Very knowledgeable and efficient. Highly recommend. More

by Jamie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

DARCARS Lexus of Greenwich responded

We are delighted to see this feedback, Jamie! It's wonderful that you can trust Jeff to take excellent care of you and your vehicle. Thank you for being part of the DARCARS Lexus of Greenwich family!

November 29, 2021

service dept was very informative and helpful. Daniela was very pleasurable to work with. Highly recommended. More

by JCASTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
daniela serrano
Nov 30, 2021 -

DARCARS Lexus of Greenwich responded

Thank you for the great review! We appreciate your support and are happy to hear that Daniela delivered such a successful service experience. Drive safely, and we hope to see you back again at DARCARS Lexus of Greenwich!

November 29, 2021

EDWIN WAS GREAT. HAD ME OUT OF THERE LESS THAN EXPECTED, AND CAR WAS WASHED TOO! More

by PNKYNKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Molina-Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

DARCARS Lexus of Greenwich responded

It is terrific to hear that Edwin delivered such a thorough, efficient service experience for you! Thank you for choosing DARCARS Lexus of Greenwich and for stopping by to leave a review. Safe travels until we see you again!

November 29, 2021

Jeff was knowledgable and professional. Service was price quoted, and car was finished at the expected time. Recommended! More

by PNKYNKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Castaneda
Nov 30, 2021 -

DARCARS Lexus of Greenwich responded

We appreciate the kind feedback! Jeff is an excellent member of our team, and it is wonderful to hear that he delivered such a successful service experience. Drive safely, and we hope to see you back at DARCARS Lexus of Greenwich down the road!

November 29, 2021

Had my car in for service recently. Working with Edwin is great, always picking up my car making sure I am available when it is delivered and always making sure its delivered in a timely manner. More

by anon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Molina-Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

DARCARS Lexus of Greenwich responded

Thank you for taking the time to review us! We strive to deliver seamless and accommodating service, and it is wonderful to hear that this was reflected in your time working with Edwin. Drive safely, and we hope to see you back at DARCARS Lexus of Greenwich down the road!

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