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DARCARS Lexus of Mt Kisco - Service Center

Mt Kisco, NY

4.6
59 Reviews

59 Reviews of DARCARS Lexus of Mt Kisco - Service Center

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October 31, 2022

Excellent dealership. I had a great experience here getting my car serviced. Hamlet, my service advisor was extremely professional, responsive, and helpful, as were all th More

by Levonk2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hamlet
Oct 31, 2022 -

DARCARS Lexus of Mt. Kisco responded

We are delighted to have earned your continued business! Thank you for coming to DARCARS Lexus of Mt. Kisco and for recommending our work to others. Drive safely until we see you again!

September 28, 2022

Michael Suspiro is an amazing service advisor! This was the first time I took the car to this dealership for service and will definitely go back. Michael was very courteous and went the extra mil More

by sokolkongoli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Suspiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

DARCARS Lexus of Mt. Kisco responded

Thanks for leaving Michael and the DARCARS Lexus of Mt. Kisco team a five-star review! We strive to deliver seamless service, so it's great to see this reflected in your most recent visit. Take care, and keep enjoying your Lexus!

September 23, 2022

Hamlet was very responsive to my service needs He provided excellent communication and was very prompt getting my vehicle back to me. More

by wamvette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hamlet Perez
Sep 23, 2022 -

DARCARS Lexus of Mt. Kisco responded

We are elated to hear that Hamlet provided you with the responsive customer service you deserve! Thank you for choosing DARCARS Lexus of Mt. Kisco to get the job done right.

August 26, 2022

I received great service from Hsmlet today 8/25/2022. He quickly identified the probable cause if my issue and the simple solution I was out if there in just a few minutes. All in all a very pleasant e More

by Irenejuth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hamlet
Aug 26, 2022 -

DARCARS Lexus of Mt. Kisco responded

It makes us smile to know you left DARCARS Lexus of Mt. Kisco totally satisfied with your service experience! Thank you for the shoutout to our team, and we hope to see you again.

July 29, 2022

This is the second time in 2 weeks that I've had to stop in for service. Ondrej was my service man both times. He was knowledgeable, courteous and very professional. He explained everything to me in detail More

by victormmenkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ondrej Basti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

DARCARS Lexus of Mt. Kisco responded

Thank you for this review. We're glad to hear that the team was knowledgeable, courteous, and professional. We will see you again next time here at DARCARS Lexus of Mt. Kisco!

July 01, 2022

Pleurat helped me out. He was a pleasure to work with and he got me in and out quickly. More

by Frankschuck117
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pleurat Thaqi
Jul 01, 2022 -

DARCARS Lexus of Mt. Kisco responded

This feedback is gratifying to read! Thank you for choosing DARCARS Lexus of Mt. Kisco and for stopping by to share your experience. Drive safely until we see you next!

June 09, 2022

Great service, in wnd out with a car wash in less than 90 minutes Def recommend DARCARS Lexus of Mt.Kisco More

by Mohammed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gilbert Jerez
Jun 09, 2022 -

DARCARS Lexus of Mt. Kisco responded

Thanks, Mohammed, for stopping in for service! We appreciate your five-star rating and look forward to assisting you down the road.

June 03, 2022

great dealership, fast and easy in and out service. gilbert always helps me out and hes been an amazing experience. More

by Mohammed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gilbert Jerez
Jun 03, 2022 -

DARCARS Lexus of Mt. Kisco responded

Mohammed, we are happy to hear that Gilbert and the team always take such great care of you! Thank you for choosing DARCARS Lexus of Mt. Kisco and for sharing your feedback. Drive safely!

May 05, 2022

Waited for my service from Lexus, too only an hour and a half as promised by my service advisor. Car wash was also included so that was great. Gilbert took good care of me and even helped me pair my phones More

by Mohammed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gilbert Jerez
May 05, 2022 -

DARCARS Lexus of Mt. Kisco responded

Thank you for your review! We are glad to see that you had a seamless experience here at DARCARS Lexus of Mt. Kisco. We appreciate your wonderful feedback!

May 05, 2022

Superior service great hospitality, super clean facility every detailed service explained by my service consultant Gilbert… I highly recommend ! Five star service More

by Eddydaiz14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gilbert Jerez
May 06, 2022 -

DARCARS Lexus of Mt. Kisco responded

Thank you for the great review, Eddy! We are so glad to hear that you had such a successful service experience working with Gilbert and the DARCARS Lexus of Mt. Kisco team. Drive safely, and we hope to see you back again down the road!

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