DARCARS Lexus of Silver Spring

I had an excellent experience working with Azaria Getachew in sales and Yafet Teferra in finance. From start to finish, they made the entire car-buying process easy, straightforward, and genuinely pl Getachew in sales and Yafet Teferra in finance. From start to finish, they made the entire car-buying process easy, straightforward, and genuinely pleasant. Azaria negotiated fairly, never pressured me into anything, and was easy to work with throughout the process. I also had a trade-in, and they gave me the best value of anywhere I shopped — better than Carvana, CarMax, KBB, and another dealership. Yafet made the finance side just as easy. He knew his stuff, explained everything clearly, and there was none of the typical pressure to add products or services I didn’t want. What really stood out was how efficient the entire process was. Anyone who has bought a car knows how easily a dealership visit can turn into a four-hour ordeal. That wasn’t the case here. Even with a trade-in and financing to handle, everything moved quickly and smoothly. The dealership was about an hour away from me, but they had the best deal I found, priced below market, and it was absolutely worth the drive. Between the price, the trade-in value, and how well Azaria and Yafet treated me, it would be tough for me to buy a car anywhere else going forward. Highly recommend both Azaria Getachew and Yafet Teferra. More

I purchased a pre certified 2025 rx 350 Lexus last week Wednesday and two days later upon carefully checking it out discovered a few scratches and streaks of discoloration around the car and quickly contac Wednesday and two days later upon carefully checking it out discovered a few scratches and streaks of discoloration around the car and quickly contacted my salesman Carlos, I asked if I could bring it back to see if they can fix it as it may have been the paint or polish not showing well. He said no. I'm very disappointed with the dealership and was actually thinking of getting my sister there to check out new cars over there for herself. Not anymore. People be very careful when buying any refurbished cars and have more pairs of eyes inspect it for you before taking it home. All they're interested in is getting you to sign those papers and that's it. Sad experience that I'll remember on my next purchase but definitely not the same dealership. More

I hope anyone looking for a new Lexus and who happens to see this review contacts Saad Amed. He is a knowledgeable, patient young man who is very focused on helping the buyer find the right vehicle and at t see this review contacts Saad Amed. He is a knowledgeable, patient young man who is very focused on helping the buyer find the right vehicle and at the right price. He is polite and does what is not only required but will go out of his way to leave the customer feeling satisfied with the purchase. If you are considering a Lexus call Saad Amed in new car sales. You will be pleasantly surprised at how much you will enjoy the car buying experience. More

Bought a new car there, but both driver and passenger side lower molding did not fit properly and caused noise issue. Jason was my service advisor. We communicated throughout the service period. It’s onl side lower molding did not fit properly and caused noise issue. Jason was my service advisor. We communicated throughout the service period. It’s only when I went to pick up the car did the whole thing fall apart. Jason wasn’t there so another service advisor took over. I inspected the molding, the driver side is good and tight, but the passenger side looks the same as before. I said this isn’t right, can you fix it? He told me to reach out to Jason instead, which felt dismissive. I then emailed Jason with the issue and pictures, but never heard back from him. Maybe he got distracted. Overall, uneven repair quality and lack of responsiveness made me switch to another Lexus service department in the area. They are not perfect, but at least they communicate with me and are willing to work with me. More

I worked with Farhan to purchase a new RZ440e. He was very knowledgeable, professional and helpful in his demonstration and sales process. Even helped delivered the car to our house as we were h He was very knowledgeable, professional and helpful in his demonstration and sales process. Even helped delivered the car to our house as we were having troubles with my other car. I would rate this buying experience as the best I have ever had. More

Wonderful experience buying my 2016 Honda CRV touring from DARCARS Lexus Of Silver Spring. My salesman SHAVONTE WHITE went over and above, making my sale a wonderful one. He was very professional, polite from DARCARS Lexus Of Silver Spring. My salesman SHAVONTE WHITE went over and above, making my sale a wonderful one. He was very professional, polite, eager to help me in every possible way, to make sure every question and concern was answered, and he wanted to make sure I was very happy. Even after the sale was closed he made sure everything was taken care of that the dealership had promised to do for me. He kept in contact with me day to day and always answered my call when I contacted him. I would highly recommend SHAVONTE WHITE to be your go to Salesman. He will certainly provide you with the best customer care! Shavonte, thank you and you have one happy lady riding in her blue Honda CRV💙 More