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DARCARS Lexus of Silver Spring

Silver Spring, MD

4.8
1,737 Reviews

2505 Prosperity Terrace

Silver Spring, MD

20904

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Showing 1,737 reviews

July 07, 2022

This was the worst experience of my life. I had to do the title and paper work at the MVA myself I was lied to multiple times and pay money out of my pocket . The dealer got paid for this ser More

by rshield1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX ABBASZADEH
Jul 15, 2022 -

DARCARS Lexus of Silver Spring responded

We’re disappointed to read this. We strive to deliver the best service possible to every one of our customers and when we fall short of that goal we try to do everything we can to resolve the issue. If you’re open to discussing this further, please call us at 800-327-2277 or email us at customerrelations@darcars.com.

July 05, 2022

Super smooth transaction from start to finish! Thanks Sam, Ann and Joel! Go DARCARS Lexus! More

by Jersey Ed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ann Noblejas, Sam Kim, Joel Araojo
Jul 06, 2022 -

DARCARS Lexus of Silver Spring responded

Thank you for the great review. We're happy to hear that you had a smooth visit and purchase here at DARCARS Lexus of Silver Spring! We'll let Sam, Ann, and Joel know that you say thanks.

July 04, 2022

Saheed did an amazing job, appreciate all the help from him! Finances were a little rude but again, Saheed did a great job. More

by Pham_cody
Recommend Dealer
Yes
Employees Worked With
Saheed
Jul 05, 2022 -

DARCARS Lexus of Silver Spring responded

We're delighted to hear that Saheed and the DARCARS Lexus of Silver Spring team delivered the accommodating and gratifying service we aim for! Thank you for your business and kind words - we hope to see you again!

July 02, 2022

Stephen is amazing when it comes to helping me out was able to get me accessories for my Lexus. More

by dlivingstone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Gurmah
Jul 05, 2022 -

DARCARS Lexus of Silver Spring responded

Stephen and the team are happy to deliver professional service with a smile at every opportunity, and it's wonderful to hear you appreciate our efforts. Many thanks from all of us here, and we wish you safe travels until we see you next!

June 18, 2022

Everyone went out of their way to be helpful, a great environment. Sam Kim was an outstanding sales consultant, the best I have experienced and this is my fifth Lexus. I am pleased to work with them eve More

by Dan Farrell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Kim
Jun 20, 2022 -

DARCARS Lexus of Silver Spring responded

Dan, providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're meeting our goal. Thank you for continually allowing the DARCARS Lexus of Silver Spring team to assist you with your automotive needs, and we hope you have many happy miles in your new car!

June 13, 2022

Mr.Sam Kim is very helpful and provides what we need.we do not need to haggle and honestly open to us.I definitely recommend him to my family in the future. More

by Thomebilane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Kim
Jun 13, 2022 -

DARCARS Lexus of Silver Spring responded

Thank you for your 5-star review and the shout-out to Sam! We really appreciate your business at DARCARS Lexus of Silver Spring and hope you come back anytime. Take care.

Jun 13, 2022 -

Thomebilane responded

Thank you

June 09, 2022

Our most recent car buying experience at Darcars Lexus of Silver Spring (first time at this dealership by the way , but definitely not the last!) definitely was one of the best car purchases ever! From the t More

by Leanne Rickert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delmy Vasquez , Ali Golestani
Jun 09, 2022 -

DARCARS Lexus of Silver Spring responded

Leanne, thank you for the fabulous review! We're glad you had such a phenomenal car-buying experience with Delmy, Ali, and the rest of the DARCARS Lexus of Silver Spring team, and we appreciate you trusting us to help you find the perfect first vehicle for your son! We hope the new Lexus ES 350 exceeds expectations - and we wish you both safe travels ahead! Enjoy.

May 31, 2022

Mr. Sam’s is the man! He’s Awesome, Patient , honest, brilliant, very knowledgeable & so far the best car salesman that I have ever had. He goes above & beyond for his customers as well as future custom More

by Indasha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Kim
May 31, 2022 -

DARCARS Lexus of Silver Spring responded

Indasha, it's fantastic to hear that Sam took the time to guide you through our inventory and find you a great deal that met all of your needs. We're happy that your DARCARS Lexus of Silver Spring purchase experience was such a memorable one, and we wish you many safe miles in your new car!

May 31, 2022

Brendan and Nived were super amazing. They made buying my dream car so amazing, very helpful and got me a great deal. I definitely recommend them. The whole team was just amazing . If you More

by HAWANATU CONTEH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden mcCarron And NIVED SULTAN
May 31, 2022 -

DARCARS Lexus of Silver Spring responded

Thank you for the great review! We are so glad to hear that Brendan and Nived delivered such a successful purchase experience. Drive safely in your new vehicle, and we hope to see you back again at DARCARS Lexus of Silver Spring!

May 31, 2022

My experience was perfect! I worked with Amir who was very knowledgeable about the Lexus NX 300. He made me feel comfortable with upgrading and IC (finance manager) managed to More

by Jasrandolph90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir Mohammad
Jun 01, 2022 -

DARCARS Lexus of Silver Spring responded

It's fabulous to hear we could send you home in a vehicle that is perfect for you. Thank you for putting your trust in DARCARS Lexus of Silver Spring. We wish you many safe and joyous miles!

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