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DARCARS Lexus of Silver Spring

Silver Spring, MD

4.8
1,737 Reviews

2505 Prosperity Terrace

Silver Spring, MD

20904

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Showing 1,737 reviews

May 26, 2018

Excellent service My experience was great. Sam was hassle free and there is no pressure. I will recommend all family and friends. This is the best experience that i More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Kim
May 29, 2018 -

DARCARS Lexus of Silver Spring responded

Thank you!

May 26, 2018

Great experience C.J. Radfar is awesome to deal with. He always makes good recommendations and has excellent customer service. This is the only dealership I want to wo More

by AaronT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
C.J. Radfar
May 29, 2018 -

DARCARS Lexus of Silver Spring responded

Thank you!

May 25, 2018

Wonderfully Amazing Experience! Alex is the epitome of Lexus service motto. From the time of my arrival until I decided on my purchase, I never felt pressured or guilted. Everyone we More

by LC 5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hagos , Andreas Tsirikos, ALEX ABBASZADEH
May 29, 2018 -

DARCARS Lexus of Silver Spring responded

Thank you!

May 24, 2018

Service Department Customer Service Improvement UPDATE: After a scheduling issue with the dealership, Mr. Ngyuen Tang assisted to resolve my concern. While I am requesting a change in my service adv More

by Madams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
C.J. Radfar, Nguyen Tang
May 25, 2018 -

DARCARS Lexus of Silver Spring responded

We are very sorry that this was your experience. CJ was finishing with another guest. We apologize for the delay in checking you in and that the expectation that oil changes are done in 30 minutes as they typically take 60 minutes. CJ woud like to offer you pick up and deliver service if you would like to give us another opportunity to earn your service business. Thank you!

May 23, 2018

Great experience! Tony Kim was the most friendly and honest sales person I've ever met. He and his manager worked very hard to get our ideal model. The buying process w More

by JingJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Kim, Andreas Tsirikos
May 23, 2018

EXTREMELY INFORMATIVE AND PLEASANT HE WAS GREAT! HE IS EXTREMELY INFORMATIVE AND PLEASANT. THE PROCESS WAS SEAMLESS.. HAD A WONDERFUL TIME. WILL DEFINITELY RECOMMEND JOEL. VERY THANKFU More

by SHAN_01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Araojo
May 24, 2018 -

DARCARS Lexus of Silver Spring responded

Thank you!

May 22, 2018

Wonderful Sales Experience without the Pressure Ali was very pleasant to work with. He was most interested in understanding the features of the car my mom wanted. He found her and sold to her exac More

by LShoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Golestani, Daji Cummings
May 23, 2018 -

DARCARS Lexus of Silver Spring responded

Thank you!

May 18, 2018

Excellent Customer Service I was referred to Ajay Aurora by a good friend. I was very pleased with his customer service. He took the time to review all of my financials before I More

by Livnrt2172
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ajay Arora
May 21, 2018 -

DARCARS Lexus of Silver Spring responded

Thank you!

May 18, 2018

Amazing, fun, and guaranteed satisfaction Great place to come to and make a deal always makes the customers happy and satisfied under all circumstances! Totally recommend this dealership and A More

by Tarun1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX ABBASZADEH
May 21, 2018 -

DARCARS Lexus of Silver Spring responded

Thank you!

May 17, 2018

2016 Dodge Charger Hellcat Absolutely a pleasure to deal with, car was everything he said and more. I would definitely recommend him and the deal ership. Thank you for everythi More

by Bobbyjanz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bayo Ojo
May 18, 2018 -

DARCARS Lexus of Silver Spring responded

Thank you!

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