DARCARS Lexus of Silver Spring

On 5/18/2022 walked to DarCars Lexus of Silver Spring to purchase 2020 Nissan Altima. Agreed on price and they asked me for down payment of $2000.00 and I paid. On 5/19/2022 I were informed that Banks didn' purchase 2020 Nissan Altima. Agreed on price and they asked me for down payment of $2000.00 and I paid. On 5/19/2022 I were informed that Banks didn't approve my loan. I asked for refund of the downpayment and sales manager told that I should have it within 72hours (I also have this in text). Today May 27, 2022 and haven't received my money. I spoke to Sales manager Adebayo, to finance manger Inn, General manager Berry and their corporate office (Stephanie) and no one could give me an answer. It looks like if I don't get a co-signer and purchase the car, I will not get my money. More

Dan is very very good gay his nice very good sales man and very good service .I am very like it service ,also Marius is a great manager too his very nice for us so I am very appreciative for both help me and very good service .I am very like it service ,also Marius is a great manager too his very nice for us so I am very appreciative for both help me too.Thank you very much! More

Marius Marin was Amazing and trustworthy! Guadalupe Bravo is an outstanding Consultant. I will return. Guadalupe Bravo is an outstanding Consultant. I will return. More

Every time I have come to Darcars Lexus of Silver Spring I've only experienced 5star Service! This Dealership knows what it means to provide Great Customer service. Both new & used are Outstanding from my I've only experienced 5star Service! This Dealership knows what it means to provide Great Customer service. Both new & used are Outstanding from my point of view! I would specifically like to thank The manager Marius Marin for his expert advice, knowledge, professionalism, & Presentation of Success. As well as Saheed Akinso. More

Marius Marin and Guadalupe Bravo were excellent! They were patient and comprehensive in answering questions and providing information about the vehicle we purchased. My car buying experience was f They were patient and comprehensive in answering questions and providing information about the vehicle we purchased. My car buying experience was fantastic! More

Very good experience with Berry, Jaryd and Ryan! ! No words as we bought our first Lexus in 1hour!! ! No words as we bought our first Lexus in 1hour!! More

I cannot rave enough about my experience here! ! Ryan was so helpful getting me exactly what I wanted .. he definitely went up and beyond I could be a bit difficult but he handled every question I ! Ryan was so helpful getting me exactly what I wanted .. he definitely went up and beyond I could be a bit difficult but he handled every question I might have before even asking it !!! Thanks Ryan I will be back for my sis car soon ❤️ More

This is the first time we came to Darcars Lexus dealerships in Silver Spring for our new SUV. Mr Sam Kim and Mr Sheng had helped us friendly with their professional and knowledgeable about the NX35 dealerships in Silver Spring for our new SUV. Mr Sam Kim and Mr Sheng had helped us friendly with their professional and knowledgeable about the NX350H. Staffs there were very nice and and helped us anyway they can. We bought the car and after 2 times test run we could not imagine how wonderful the car is. Lots of things that we have to learn to get us to the new technology. We are very appreciate Mr Kim . More

Our recent car buying experience exceeded executive level service. Sam Kim diligently worked with us in finding our parents' first Lexus vehicle. He patiently updated us throughout the process of waiting for service. Sam Kim diligently worked with us in finding our parents' first Lexus vehicle. He patiently updated us throughout the process of waiting for the car delivery. On the day of transaction he meticulously walked is through every step of the process and ensured that the car was setup and ready to run for my parents. He definitely set the bar high if we were to venture on another car buying experience. Sheng had also contributed expert guidance on car operations, functions and features helping to ease my parents' anxiety in operating a new car. Financing was a breeze working with Jared as he patiently walked my parents through the process and finalization steps. We also met with Nguyen Tang the Service Director and Ann Noblejas the Service Manager ensuring us of future car servicing at the dealership topping off the whole experience and easing future maintenance needs. It was truly a well rounded car buying experience and we would happily come back to continue business. More

Mr Sheng Yang is an awesome sale consultant at Lexus of silver spring. He gave us a good deal and Will really appreciate his service. He ensured that our Lexus Rx350 was delivered to our address as promise silver spring. He gave us a good deal and Will really appreciate his service. He ensured that our Lexus Rx350 was delivered to our address as promised. He displayed a positive altitude and great a professionalism at his job all through deal process. He is highly recommended. More