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DARCARS Lexus of Silver Spring
Silver Spring, MD
1,737 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 29, 2018
Excellent service as always Cj is a knowledgeable person and knows his job so well. I enjoy working with him. He was great with explaining any question I had about my car. Thank Cj is a knowledgeable person and knows his job so well. I enjoy working with him. He was great with explaining any question I had about my car. Thank you Cj More
by Ashk
Employees Worked With
C.J. Radfar
March 26, 2018
Accuracy, high quality & excellent customer service I have been dealing with C.J for more than 2 years. He has always provided high quality service with accuracy. I fully trust him and ask for his servi I have been dealing with C.J for more than 2 years. He has always provided high quality service with accuracy. I fully trust him and ask for his services when the time comes to service the car. He is an example to follow in customer relations. The company should be proud to have him on the team. More
by myis250
Employees Worked With
C.J. Radfar
March 25, 2018
Awesome Experience Alex Abbaszadeh was the best. He made the whole experience easy and painless as possible. He answered all of my questions and made me feel like I was Alex Abbaszadeh was the best. He made the whole experience easy and painless as possible. He answered all of my questions and made me feel like I was a friend and not just a customer. I wouldn't think twice about contacting Alex for my next vehicle. More
by Juice75
Employees Worked With
ALEX ABBASZADEH
March 24, 2018
Fantastic Dealer Experience All Throughout!! My consumer experience with Lexus of Silver Spring from the moment I walked onto the lot to look around by myself, and then to almost a week later to My consumer experience with Lexus of Silver Spring from the moment I walked onto the lot to look around by myself, and then to almost a week later to take delivery of my 2018 es350, has been been unbelievable. Everything from the professionalism with the staff, to the responsiveness and personal-space respected until I was ready to talk to somebody, was just phenomenal. I personally have purchased a lot of vehicles for my wife and I within the past 5-6 years, so ideally, we like the experience to be efficient, fast, accommodating to my schedule regarding my family, work, logistics etc. All of which was in-line with my entire process that I was provided during the sale. While this is clearly embedded within the culture of this dealership, the execution and lead was nailed to the T by my sales rep...... Alex Abbaszadeh!!! Alex was so genuine and responsive from the very first moment I met him when I just needed to use the restroom. He didn’t try to tell (sell) me about a single vehicle in the show room nor ask what I was interested in. Instead, he could tell that I was looking for the restroom; mind you, I had just came in from outside walking the lot for about 20 minutes by myself. Which, most people know, you can’t even walk 30 seconds on a car lot without a sales rep coming up to you and putting on the full-court press. Needless to say, as I walked in the showroom I was already impressed that I had just spent 20 minutes walking the lot with no pressure, doing exactly what I needed to do after I left my office for the night, and had about 30 minutes of time to kill to check out the vehicles. This was un-interrupted, smooth, and very relaxing time. I was like the kid in a candy store.....rather the candy was filled with a luxury line of perfectly-placed and exhibited 2018 Lexus’ By the the time I closed the deal, it ended up being about 72 hours from the time I walked onto the lot that evening after work, and signing the paperwork with finance. While my vehicle was out of state because of certain options and trim, Alex set me up in a courtesy loaner which was a brand new SUV. Coupled with the variables of my es350’s transport to Silver Spring, waiting for parts that I ordered, and then a first-day of spring snowstorm that crippled the area for a day, the logistics of the MD area for the middle of the week was immediately effected by the weather. So, I was in the loaner for 7 days and felt bad about it. I insisted to check in with Alex during this time just so he knew I wasn’t out of town anymore and that I was just local with the loaner. Well...... he could care less. While he did appreciate it, he was more concerned about my comfort and following up by constantly texting and/or emailing me to let me know the status of my vehicle. A+++++ all the way for Alex!! His service in every aspect is FIVE STARS across the board!!!! Alex’s sales manager (Oksana Kolinyk) and finance manager (Daji Cummings) also provided phenomenal support during my entire Lexus of Silver Spring experience!! They essentially substantiated everything I had already experienced with Alex. Their roles within the deal went flawlessly with ZERO surprises at the end. #lexusofsilverspring #alexabbaszadeh #luxury #5stars Frank G More
by Frankie G
Employees Worked With
Oksana Kolinyk, ALEX ABBASZADEH, Daji Cummings
March 24, 2018
Awesome place and people. Nice dealership, Staff are friendly and accommodating. Our sales person is Alex Abbaszadeh, he is very knowledgeable of their product. He listen to ou Nice dealership, Staff are friendly and accommodating. Our sales person is Alex Abbaszadeh, he is very knowledgeable of their product. He listen to our needs and make sure that we are happy and satisfied with the result. Kudos too to Nora Cruz for helping us. Great job to all. More
by Rosie
Employees Worked With
Nora Cruz, Andreas Tsirikos, ALEX ABBASZADEH
March 23, 2018
Master tech my 5th car from this dealership I have purchased 5 car from this dealership. The staff from sales to service are wonderful. My sales person Mr Alex Abbaszadeh always takes great care I have purchased 5 car from this dealership. The staff from sales to service are wonderful. My sales person Mr Alex Abbaszadeh always takes great care of me . Also the sales manager Mr Andreas was very helpful. I strongly recommend this dealership to any body that is looking for a Lexus. Great job !! More
by Gabs2010
Employees Worked With
Andreas Tsirikos, ALEX ABBASZADEH
March 21, 2018
CJ is awesome! He gets you in and out very quickly and is very mindful of your budget constraints. He is a pleasure to work with and follows through with what he say He gets you in and out very quickly and is very mindful of your budget constraints. He is a pleasure to work with and follows through with what he says.. More
by anne s
Employees Worked With
C.J. Radfar
March 20, 2018
Knowledgeable, helpful, and very accommodating Sam was so helpful and patient with all our questions. He knew or found out how to resolve our requests, and really went out of his way to make our Sam was so helpful and patient with all our questions. He knew or found out how to resolve our requests, and really went out of his way to make our choices work and to accommodate a special situation. We liked the quality dealership and Sam certainly upheld the reputation. More
by don4 14 12
Employees Worked With
Sam Kim
March 19, 2018
Amazing Service From the time I walked into the door to the moment we came to a deal on my new car the experience was nothing short of amazing. Jonathan was attentive From the time I walked into the door to the moment we came to a deal on my new car the experience was nothing short of amazing. Jonathan was attentive and did everything in his power to meet my needs in being able to purchase the car I wanted. He completely took on the responsibility of going to his manager to do all he could to broker the deal I was looking for, and I got the deal I wanted thanks to him and his managers. The service here is impeccable and the entire staff carters to ensuring that all your needs are met. Jonathan made the experience a dun one and not dull as buyin a car can be at times. I will definitely come back to this dealership to purchase the next car I need. I will also tell all I know that this is the place to buy a car. More
by CGLEXUS2017
Employees Worked With
Jonathan Dorfmann
March 19, 2018
Service Manager responce I would like to say that the service manager MR. CJ Radfar have done a awesome job. He is very honest and we trust him. He has been taking care of I would like to say that the service manager MR. CJ Radfar have done a awesome job. He is very honest and we trust him. He has been taking care of our cars for tears. I would like to thank him for the well done job. Regards Mansour Haghjou More
by Raminah2008
Employees Worked With
C.J. Radfar
