DARCARS Lexus of Silver Spring
Silver Spring, MD
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My second lexus from silver spring Out of the area purchase Great and pleasant experience working with Sam Easy transaction And transfer of title Will do business with again Than Out of the area purchase Great and pleasant experience working with Sam Easy transaction And transfer of title Will do business with again Thank you More
Wonderful Experience! It was my first time purchasing a car and Sam helped me every step of the way. He was extremely welcoming as soon as we stepped into the dealership. S It was my first time purchasing a car and Sam helped me every step of the way. He was extremely welcoming as soon as we stepped into the dealership. Sam is very professional and I would highly recommend anyone to see Sam when buying their next Lexus. I walked out of the dealership the same day with a 2018 car I love. More
Ask for Sam I accompanied my sister to shop for an L/Certified CT200h Lexus since Lexus offers the best CPO Program by far. This was our second Lexus dealer visit I accompanied my sister to shop for an L/Certified CT200h Lexus since Lexus offers the best CPO Program by far. This was our second Lexus dealer visited that day. Having plenty of dealership experience on both sides of the desk, I love cars and loath the traditional buying process. I checked Yelp and asked for Sam after seeing all of the positive reviews. He couldn't have been more helpful, easy going and low pressure. Knowing their online inventory, we asked sam for a particular VIN and he brought the car around for us to test drive. While the process took a bit of time, Sam was able to work out solid deal within budget and my sister and her wife drove home with a gorgeous CPO Lexus. Sam's level of attention to detail and customer service skills are beyond comparison. The personal touch of delivering a loaner to her home while her car was picked up for detailing a week later was fantastic. More
Wonderful experience, thanks to our sales guy Ali Golestani My husband and I went to look for a certified Rx 350 model at Lexus of Silver Spring. We enjoyed the whole experience. Ali was very friendly, patient My husband and I went to look for a certified Rx 350 model at Lexus of Silver Spring. We enjoyed the whole experience. Ali was very friendly, patient and was very accommodating to our needs. Every person I encounter was professional and friendly and we got a good deal. I would definitely go back. They even gave us a gift in appreciation of everything. The best customer service so far. More
Like family. I enjoyed my car buying experience at this dealership from start to finish. My sales consultant, Lloyd Howell, was professional, personable (like fam I enjoyed my car buying experience at this dealership from start to finish. My sales consultant, Lloyd Howell, was professional, personable (like family--inside joke) and knowledgeable about the Lexus product. At no time, did I feel rushed or pressured. Mr. Howell's love for his job spoke volumes through his salesmanship. I would also like to commend the finance team. I am certain I will be a repeat customer and will spread the word. Once again, thank you! DAC More
Awesome experience thanks to Sam Kim! We went car shopping last weekend, and after having a poor experience at a Lexus dealership in Chantilly, we drove to Lexus of Silver Spring to check We went car shopping last weekend, and after having a poor experience at a Lexus dealership in Chantilly, we drove to Lexus of Silver Spring to check out one of their certified CT 200s. The difference between the two dealerships was like night and day. Based on the positive online reviews, we asked for Sam Kim, and we weren't disappointed. Sam was friendly, honest, and super knowledgable. He checked the inventory for all of their CT 200s and gave us the information we needed. After a test drive, we found a 2016 CT 200 that was a perfect fit. It was clean, in great condition, and had a reasonable list price. They ended up giving me more for my trade-in than both Carmax and the Chantilly dealership offered, charged $300 for the dealership processing fee (compared to $699 at the Chantilly dealership), and agreed to a great deal on the final price of the car. Sam was extremely patient throughout the entire negotiation process and answered all of our questions thoroughly. When I got the the finance office, I had another pleasant experience. Daji Cummings, the financial services manager, was fast with the paperwork and didn't pressure us to buy an additional warranty. We usually dread car shopping, but our experience at Lexus of Silver Spring completely changed our perspective. There's no doubt that they gained a customer for life--and we will definitely go to Sam to buy our next car. I'd highly recommend him! More
Adris Bergholcs is the best!! I was recently at Lexus of Silver Spring for a standard oil change. My service adviser Andris Bergholcs is absolutely amazing. During my previous visi I was recently at Lexus of Silver Spring for a standard oil change. My service adviser Andris Bergholcs is absolutely amazing. During my previous visit I need more detailed work, but it doesn’t matter if the service is big or small, Andris is always professional, courteous and goes above and beyond to ensure that all of my needs are meet. I love my Lexus and dealing with Andris is just icing on the cake. Thank you Andris for everything! More
A wonderful car buying experience. Alfred did a wonderful job, and went above and beyond in helping me to purchase my car. He made me aware of all the options. Alfred did a wonderful job, and went above and beyond in helping me to purchase my car. He made me aware of all the options. More
Found the vehicle that I was searching for On 10/27/2017 I visited Lexus of Silver Spring to look at a mica blue 2016 RX350 that was advertised. They had just sold it. On 10/30/2017 my sales p On 10/27/2017 I visited Lexus of Silver Spring to look at a mica blue 2016 RX350 that was advertised. They had just sold it. On 10/30/2017 my sales professional Lloyd Howell searched and found a mica blue 2017 RX350 in their inventory. On 11/1/2017 return to dealership examined and negotiated the purchase of the 2017 mica blue RX350. Lloyd Howell even gave me a 2017 exact loaner while they detail my vehicle. On 11/4/2017 pick up my 2017 RX350 after searching for a vehicle for four months. Need I say anything more. I believed the words written speaks for the dealership and the job Lloyd did. He delivered! By the way, I crossover from BMW to the Lexus family Ray Rawlins Satisfied Customer More
Credit Help I wanted to thank Ali Golestani and Chelsea Grant for helping me purchase my new Lexus. My credit was horrible, however they were able to get me appro I wanted to thank Ali Golestani and Chelsea Grant for helping me purchase my new Lexus. My credit was horrible, however they were able to get me approved and get me in my dream LEXUS!! They were a dream to work with!! IF you need help getting approved go see Ali and Chelsea!! More










