
DARCARS Lexus of Silver Spring
Silver Spring, MD
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Most hassle free experience ever! I went in last month to lease a 2016 Lexus GX 460. I was acknowledged by one a sales person (Shell Lewis), who treated me and my family as if I was a I went in last month to lease a 2016 Lexus GX 460. I was acknowledged by one a sales person (Shell Lewis), who treated me and my family as if I was a celebrity! Shell went above and beyond to make me and my family comfortable with making this purchase and providing me with a great rate to go along with it. I am recommending everyone I know to Shell and Lexus of Silver Spring. A+ Service... Thanks a million, Shell Lewis! Bryan Anderson and family More
Review of Lexus of SS and Jonathan Dorfman I have purchased three Lexus cars from Lexus of Silver Spring. As soon as I walked into the dealership October 2015 to purchase a new car, Salesman Jo I have purchased three Lexus cars from Lexus of Silver Spring. As soon as I walked into the dealership October 2015 to purchase a new car, Salesman Jonathan Dorfmann greeted me. I immediately felt that Jonathan was someone I could work with. Jonathan spent time showing me the car and it's features. We came back to his desk and began to work numbers. We worked the numbers until we were both comfortable, and I purchased the car. I came back to the dealership three months later for Jonathan to show me a feature on the car. Another car caught my eye. We immediately began talking and talking about whether I could afford the car. Once I decided that I wanted the car, Jonathan worked again feverishly on the numbers in order for me to purchase the 2016 Lexus. Since the color car that I wanted was not on the lot, he gave me a loaner car until my car came in. Each time I go to the dealership, Jonathan knows and greets me very pleasantly, and confirms with me that the car is running well. More
Caroline, first time customer I purchased my first Lexus RX350 at this dealership at the end of October. Mr. Shell Lewis was the salesperson. Mr. Lewis did anot excellent job! He p I purchased my first Lexus RX350 at this dealership at the end of October. Mr. Shell Lewis was the salesperson. Mr. Lewis did anot excellent job! He provided exceptional service from reviewing all the features of the car, going over the pricing and walking me through the entire process from the test drive to the purchase, to setting everything up for me in the car before I left the dealership. Great customer service! SheLloyd Lewis was professional, friendly and very helpful. I highly recommend him and this dealership. More
Purchased a pre-owned Lexus IS-F October 2016 Shell was kind enough to reach out and answer all of my questions regarding a vehicle they had on their website. He offered exceptional service and wa Shell was kind enough to reach out and answer all of my questions regarding a vehicle they had on their website. He offered exceptional service and was very knowledgable regarding the vehicle I was interested in and other makes and models in general. He was not pushy and worked day and night to answer any questions I had. I hope going forward that he will be a part of my servicing and other purchases in the future. Would purchase from again and recommend fully. More
Excellent Service Lexus of Silver Spring Service Department provides awesome customer service. They are always very prompt with completing service on my vehicle and the Lexus of Silver Spring Service Department provides awesome customer service. They are always very prompt with completing service on my vehicle and the staff is very accommodating. The service manager CJ always goes above to ensure that my experience is great. More
Painless, helpful and easy to do business with. I am a returning customer. Everyone there makes you feel important as well as working with you in every way. They go above and beyond to assure you a I am a returning customer. Everyone there makes you feel important as well as working with you in every way. They go above and beyond to assure you are happy. More
Best car buying experience I recently visited Lexus of Silver Spring to purchase a car. My sales person James Joon Park helped me from beginning to end of my purchase. He answ I recently visited Lexus of Silver Spring to purchase a car. My sales person James Joon Park helped me from beginning to end of my purchase. He answered all my questions and took care of my concerns toward purchasing a vehicle. He went above and beyond to make me happy with my purchase. I will recommend anybody looking to purchase a car to James Joon Park. More
Awesome, family kind experience !! We had a great experience purchasing used certified car, Waqar Bhatti helped us and explained everything over the phone, he answered all my question a We had a great experience purchasing used certified car, Waqar Bhatti helped us and explained everything over the phone, he answered all my question and treated us as family. I recommend "Lexus of sliver spring" to all my family and friends !!!! A Big Thank You. More
Excellent! I recently purchased my 2014 Jeep Grand Cherokee Overland at Lexus of Silver Spring. My husband and I worked with our Sales Consultant, Waqar Bhatti. I recently purchased my 2014 Jeep Grand Cherokee Overland at Lexus of Silver Spring. My husband and I worked with our Sales Consultant, Waqar Bhatti. Wacar was a professional and very attentive to our needs from start to finish. We are very satisfied with our purchase and the service that was given. We would refer our family and friends to Lexus of Silver Spring! More
Prompt, Knowledgeable & Excellent Customer Service Even though I came in late to the dealership, I still went home smiling with the car. He was extremely patient with me. Thank You Even though I came in late to the dealership, I still went home smiling with the car. He was extremely patient with me. Thank You More