DARCARS Lexus of Silver Spring

Great experience Salesman really listened to our wants.. Tailored the cars we drove in accordance to the same and gave us an unmatched deal. We have bought several car Salesman really listened to our wants.. Tailored the cars we drove in accordance to the same and gave us an unmatched deal. We have bought several cars from this dealership due to excellent service More

Great Experience Sam is such a nice guy! We loved the experience of buying our new Lexus NX from Sam. He gave us a great deal, and answered all of questions. He really Sam is such a nice guy! We loved the experience of buying our new Lexus NX from Sam. He gave us a great deal, and answered all of questions. He really took the time to go over the whole car and it's features, without that we wouldn't fully realize all the great aspects about our car. I highly recommend doing business with Sam! More

Great Deal with Great Sales Agent Mr. Jonathan Dorfmann Well, I am still so excited about getting my dream car Lexus NX200t F Sport back home today and can't fall asleep at almost 2am in the morning! So I d Well, I am still so excited about getting my dream car Lexus NX200t F Sport back home today and can't fall asleep at almost 2am in the morning! So I decide to write a review to thank my great sales agent Mr. Jonathan. Meeting with Mr. Jonathan was such a coincidence and such a miracle. The agent that I supposed to meet with had a family emergency, so he passed our case to a female agent. We couldn't wait to see our dream car, so we came to the dealer 2 hours before our appointment time. To our surprise, we were told to come back 2 hours later just because of our agent was not available at that time. Well, thanks to Mr. Jonathan, who was willing to take over our case immediately and showed us our dream car ASAP! Mr. Jonathan was very professional in showing us every detailed feature of our dream car and answered patiently to every single question we've asked during the test drive. He also tried so hard to reach a super good deal for us that I think we can get nowhere else. While at the delivery stage, he walked us through every single function inside the car by practicing with us, even after 5 hours since we met at the first time. I think without Mr. Jonathan's help, I can't get such a satisfied closing price. I believe without Mr. Jonathan's efforts, I can't get my dream car home. And there is no doubt that Mr. Jonathan will keep his profession and patience till the very last mins of every deal. Therefore, I strongly recommend Mr. Jonathan to everybody who interested in getting a Lexus car! More

Great experience I went to Lexus of Silver Spring to get my new toy Rcf 2016 and i had a great experience with Mr.Shell lewis He was very nice and gave me a great pri I went to Lexus of Silver Spring to get my new toy Rcf 2016 and i had a great experience with Mr.Shell lewis He was very nice and gave me a great price ,he is very patient salesman .I'm very happy for your wonderful service Mr.Shell .Thank you !!! More

Excellent Experience Mr. Sam Kim could not have been more pleasant or helpful during my recent buying experience at Lexus of Silver Spring. First, negotiations for a Mr. Sam Kim could not have been more pleasant or helpful during my recent buying experience at Lexus of Silver Spring. First, negotiations for a new RX350 went smoothly. Sam submitted my offer which was accepted without the usual haggling. The deal was tweaked and we came to a final agreement in less than an hour. Next,the deal was outstanding. This was confirmed by comments which were made about it on a Lexus web site that I visit.This deal was better than most of the deals when compared to other deals which were reported on from around the country. In addition, I would recommend that Sam and this dealership be consulted prior to purchasing any Lexus vehicle. I have no doubt that Sam and Lexus of Silver Spring will be in the thick of any competitive deal making. Finally, If you don't give them the opportunity to earn your business - you may wish that you had. More

Great experience!! My mother went to Lexus of Silver Spring to get her new car and she had a great experience with Mr. Sam Kim and his team. He was very courteous and h My mother went to Lexus of Silver Spring to get her new car and she had a great experience with Mr. Sam Kim and his team. He was very courteous and helpful in locating the vehicle with the color that she wanted and gave her a great price on her RX 350. My mother can be a little difficult sometimes, so I KNOW Mr. Kim is a very patient salesman as well ;) Thank you for your wonderful service and taking care of her!! More

Stephanie New helped put me in my beautiful IS250 Darcars Lexus of Silverspring gave me the most wonderful car buying experience that I could have possibly asked for of all time. Because of Stephanie Darcars Lexus of Silverspring gave me the most wonderful car buying experience that I could have possibly asked for of all time. Because of Stephanie New and her wonderful team here, I am the proud owner of my baby, Ladybug, who is an IS250, at the age of 23 (She was an early birthday present to myself). I bought her last week, so I am a tad bit late with my review because Ladybug and I have been going on a plethora of adventures, but here it is! Let me start off with my wonderful executive sales consultant, Stephanie New! When I walked into the dealership I knew exactly what I wanted and what I did not want, and I knew exactly how much I was willing to spend (since this was my first big girl purchase). I have to admit, I was a bit picky with every detail, including the color, the age of the car, and what gadgets it had inside. I figured that if I was going to treat myself, I might as well spoil myself silly, and she made sure I was able to do just that without coming close to blowing my budget, and GUESS WHAT??! She got me in a LEXUSSSSSS! I honestly did not think it was going to be possible, but she made it possible, and I have not been this happy about something in a long time! She was extremely knowledgeable about every car I showed even a little bit of interest in. we test drove quite a few cars because I needed to find the smoothest ride, and she was very honest when it came to my expectations. I am so appreciative of the amount of work she put in to assure that I left as a happy customer! BUT THAT’S NOT ALL! Stephanie did not work alone, there was a whole team of wonderful people standing behind her who I also got to meet and work with! Let start off with Billy Karagiorgis, the manager. He was just great with getting me pumped up and doing all of the background stuff and running my numbers to get me into Lady Bug! Next, I met Chris Morris from finance! He had to keep me seated long enough to have me sign all of the papers so that Ladybug could actually be mine, which was definitely a difficult task because I was bubbling at the seams with excitement and kept asking if we were close to finished because I wanted my new baby. He was really calm and made the process as speedy and organized as possible, not to keep me waiting any longer. He wanted to see me drive away in my baby just as bad as me. He explained everything in detail, so I knew exactly what I was signing and made sure I knew about all of the additional perks I could have as well. The third person I met was Kevin Pitamer, the technology specialist. Once, lady bug was finally mine, he sat in my car with me and made sure I knew exactly what each and every button did in my car before I drove off of the lot. We also went for a quick spin so that he could make sure that everything was adjusted to my liking in the car and that I was definitely comfortable before I took my baby home. One of the last people I met there was James Pak, who just really got excited and beyond hype with me and my new purchase. When I saw my IS250 sitting in front of the shop, sparkling in the sun, with a huge bow on top, I just knew that I had made the best decision for me, and I could not have been more elated! I was with this wonderful team for only a few hours, but they feel more like a family. Everyone in the entire dealership seemed happy for me and my new purchase. The experience was just out of this world!!!! Thank you so much everyone! Jordan P. More

Sam Kim This was my family's first Lexus purchase and Sam made it extremely pleasant for my wife and I. He was lenient with the price of our vehicle and worke This was my family's first Lexus purchase and Sam made it extremely pleasant for my wife and I. He was lenient with the price of our vehicle and worked around my time. Overall, he was wonderful and we will definitely be back in the future. More

An outstanding experience My experience with this Lexus dealer was a very pleasant one. Though the waiting time for approval of my car loan was a bit of a lenghty proccess, un My experience with this Lexus dealer was a very pleasant one. Though the waiting time for approval of my car loan was a bit of a lenghty proccess, understandable of course, my salesman, Mr. Muhammad Awan was a kind, patient and professional individual. He is a great asset to your organization and represents the core values that characterizes Lexus throughout our Nation. I will definitely forward his name, and the name of this dealer to my friends. More

Sam Kim: The most important aspect of a business arrangement for the purchase or lease of auto is : 1. Rapport with the salesman, i.e., good chemistry. 2. The most important aspect of a business arrangement for the purchase or lease of auto is : 1. Rapport with the salesman, i.e., good chemistry. 2. The service the salesman provides. 3. Respect. Mr. Kim more than met my needs. He is a kind and generous person in my opinion. I shall recommend him to everyone I know who wants to buy a car. More