DARCARS Lexus of Silver Spring

Great experience!! My mother went to Lexus of Silver Spring to get her new car and she had a great experience with Mr. Sam Kim and his team. He was very courteous and h My mother went to Lexus of Silver Spring to get her new car and she had a great experience with Mr. Sam Kim and his team. He was very courteous and helpful in locating the vehicle with the color that she wanted and gave her a great price on her RX 350. My mother can be a little difficult sometimes, so I KNOW Mr. Kim is a very patient salesman as well ;) Thank you for your wonderful service and taking care of her!! More

Stephanie New helped put me in my beautiful IS250 Darcars Lexus of Silverspring gave me the most wonderful car buying experience that I could have possibly asked for of all time. Because of Stephanie Darcars Lexus of Silverspring gave me the most wonderful car buying experience that I could have possibly asked for of all time. Because of Stephanie New and her wonderful team here, I am the proud owner of my baby, Ladybug, who is an IS250, at the age of 23 (She was an early birthday present to myself). I bought her last week, so I am a tad bit late with my review because Ladybug and I have been going on a plethora of adventures, but here it is! Let me start off with my wonderful executive sales consultant, Stephanie New! When I walked into the dealership I knew exactly what I wanted and what I did not want, and I knew exactly how much I was willing to spend (since this was my first big girl purchase). I have to admit, I was a bit picky with every detail, including the color, the age of the car, and what gadgets it had inside. I figured that if I was going to treat myself, I might as well spoil myself silly, and she made sure I was able to do just that without coming close to blowing my budget, and GUESS WHAT??! She got me in a LEXUSSSSSS! I honestly did not think it was going to be possible, but she made it possible, and I have not been this happy about something in a long time! She was extremely knowledgeable about every car I showed even a little bit of interest in. we test drove quite a few cars because I needed to find the smoothest ride, and she was very honest when it came to my expectations. I am so appreciative of the amount of work she put in to assure that I left as a happy customer! BUT THAT’S NOT ALL! Stephanie did not work alone, there was a whole team of wonderful people standing behind her who I also got to meet and work with! Let start off with Billy Karagiorgis, the manager. He was just great with getting me pumped up and doing all of the background stuff and running my numbers to get me into Lady Bug! Next, I met Chris Morris from finance! He had to keep me seated long enough to have me sign all of the papers so that Ladybug could actually be mine, which was definitely a difficult task because I was bubbling at the seams with excitement and kept asking if we were close to finished because I wanted my new baby. He was really calm and made the process as speedy and organized as possible, not to keep me waiting any longer. He wanted to see me drive away in my baby just as bad as me. He explained everything in detail, so I knew exactly what I was signing and made sure I knew about all of the additional perks I could have as well. The third person I met was Kevin Pitamer, the technology specialist. Once, lady bug was finally mine, he sat in my car with me and made sure I knew exactly what each and every button did in my car before I drove off of the lot. We also went for a quick spin so that he could make sure that everything was adjusted to my liking in the car and that I was definitely comfortable before I took my baby home. One of the last people I met there was James Pak, who just really got excited and beyond hype with me and my new purchase. When I saw my IS250 sitting in front of the shop, sparkling in the sun, with a huge bow on top, I just knew that I had made the best decision for me, and I could not have been more elated! I was with this wonderful team for only a few hours, but they feel more like a family. Everyone in the entire dealership seemed happy for me and my new purchase. The experience was just out of this world!!!! Thank you so much everyone! Jordan P. More

Sam Kim This was my family's first Lexus purchase and Sam made it extremely pleasant for my wife and I. He was lenient with the price of our vehicle and worke This was my family's first Lexus purchase and Sam made it extremely pleasant for my wife and I. He was lenient with the price of our vehicle and worked around my time. Overall, he was wonderful and we will definitely be back in the future. More

An outstanding experience My experience with this Lexus dealer was a very pleasant one. Though the waiting time for approval of my car loan was a bit of a lenghty proccess, un My experience with this Lexus dealer was a very pleasant one. Though the waiting time for approval of my car loan was a bit of a lenghty proccess, understandable of course, my salesman, Mr. Muhammad Awan was a kind, patient and professional individual. He is a great asset to your organization and represents the core values that characterizes Lexus throughout our Nation. I will definitely forward his name, and the name of this dealer to my friends. More

Sam Kim: The most important aspect of a business arrangement for the purchase or lease of auto is : 1. Rapport with the salesman, i.e., good chemistry. 2. The most important aspect of a business arrangement for the purchase or lease of auto is : 1. Rapport with the salesman, i.e., good chemistry. 2. The service the salesman provides. 3. Respect. Mr. Kim more than met my needs. He is a kind and generous person in my opinion. I shall recommend him to everyone I know who wants to buy a car. More

Lexus IS Great service. Very patient and helpful in helping me in finding what I wanted. Excellent new car service day. Comfortable with purchase and timel Great service. Very patient and helpful in helping me in finding what I wanted. Excellent new car service day. Comfortable with purchase and timely convenient. More

Good Salesmanship I recently purchased newly redesigned car from this dealership it was very good experience of buying and Tony was honest and professional. He helped u I recently purchased newly redesigned car from this dealership it was very good experience of buying and Tony was honest and professional. He helped us a lot in getting us what we are looking for at a very competitive price. Overall experience of dealing with Tony and this dealership was very pleasant More

Awesome The experience with sam kim the salesman was great he helped us get everything we wanted plus more, he's a person you can really trust! The experience with sam kim the salesman was great he helped us get everything we wanted plus more, he's a person you can really trust! More

wonderful customer service Shell Lewis made the car selection and purchase process absolutely wonderful and painless. He is truly genuine when it comes to helping his customers Shell Lewis made the car selection and purchase process absolutely wonderful and painless. He is truly genuine when it comes to helping his customers and he does this all with no pressure at all. His main focus was making sure my husband and I was happy. We can't leave out the finance manager that worked with us. She was really nice and took her time to explain everything to us. You just don't find this type of customer service anymore. But I tell you Lexus of Silver Spring have the it factor!! Thank the both of you so much for a job well done. More

Good sale man The experience with Tony Kim the salesman was great he very helped us get everything we wanted plus more.Tony Kim he the person you can really strust The experience with Tony Kim the salesman was great he very helped us get everything we wanted plus more.Tony Kim he the person you can really strust More